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IBM OpenPages vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM OpenPages
Ranking in GRC
6th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
IT Governance (2nd)
Interfacing Technologies En...
Ranking in GRC
22nd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (29th), Business Process Management (BPM) (34th), Quality Management Software (40th), Document Management Software (17th)
 

Mindshare comparison

As of September 2025, in the GRC category, the mindshare of IBM OpenPages is 4.8%, down from 5.5% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
IBM OpenPages4.8%
Interfacing Technologies Enterprise Process Center0.3%
Other94.9%
GRC
 

Featured Reviews

Badri Anand Santhanam - PeerSpot reviewer
Enhancing enterprise risk management and reporting capabilities with insightful dashboards and automated features.
IBM OpenPages offers strong reporting capabilities with Cognos integration, providing standard tabular reports, various charts, and powerful dashboards for different lines of defense. It caters to the first line managing risks and controls, the second line of SMEs providing oversight, and the independent audit function with an internal audit management module. The solution is more intuitive and task-based, allowing better involvement of the risk function across different lines of defense. The automated features translate into reporting capabilities, and data can be easily extracted and downloaded in different formats.
SantoshKulkarni1 - PeerSpot reviewer
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The content, reporting, and workflow features stand out as the most valuable aspects."
"The most valuable features are the workflow engine, calculations, and security rules."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"IBM OpenPages provides time savings in recording risk management components."
"IBM OpenPages saves time in my work as a developer."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"I believe there's room for improvement in establishing connections with external information."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"Some self-relationships are not available in OpenPages' relationship model."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
 

Pricing and Cost Advice

Information not available
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Manufacturing Company
9%
Comms Service Provider
5%
Retailer
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
No data available
 

Questions from the Community

What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
What do you like most about Interfacing Technologies Enterprise Process Center?
One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processe...
What needs improvement with Interfacing Technologies Enterprise Process Center?
While we have yet to explore the tool's capabilities fully, I can't think of any immediate drawbacks. However, on the process mining side, there's potential for improvement to gain deeper insights ...
What is your primary use case for Interfacing Technologies Enterprise Process Center?
We use the solution for finance processes, specifically for accounts payable and accounts receivable.
 

Also Known As

OpenPages
Enterprise Process Center
 

Overview

 

Sample Customers

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about IBM OpenPages vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.