

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
The detailed information PingSafe gives about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent.
After implementing SentinelOne, it takes about five to seven minutes.
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
They are very slow to respond and integrate new features.
IBM support for Instana is responsive and helpful.
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
I would rate the scalability of PingSafe 10 out of 10.
SentinelOne Singularity Cloud is incredibly reliable.
We contacted Cloud Native Security, and they addressed it in a day.
The only downtime we had was when switching from V1 to V2 but it was smooth.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
It is not open-source, and I have to be a partner to get more access to the products.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
I would also like to see Cloud Native Security offer APIs that allow us to directly build dashboards within the platform.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
It is not that costly, especially since we only use two instances.
I think the pricing is good and I do not think it is high.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
There are some tools that are double the cost of Cloud Native Security.
I recall Cloud Native Security charging a slightly higher premium previously.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.
The infrastructure-as-code feature is helpful for discovering open ports in some of the modules.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Cloud Security | 1.7% |
| IBM Instana Observability | 1.3% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
SentinelOne Singularity Cloud Security offers a streamlined approach to cloud security with intuitive operation and strong integration capabilities for heightened threat detection and remediation efficiency.
Singularity Cloud Security stands out for its real-time detection and response, effectively minimizing detection and remediation timelines. Its automated remediation integrates smoothly with third-party tools enhancing operational efficiency. The comprehensive console ensures visibility and support for forensic investigations. Seamless platform integration and robust support for innovation are notable advantages. Areas for development include improved search functionality, affordability, better firewall capabilities for remote users, stable agents, comprehensive reporting, and efficient third-party integrations. Clarity in the interface, responsive support, and real-time alerting need enhancement, with a call for more automation and customization. Better scalability and cost-effective integration without compromising capabilities are desired.
What are SentinelOne Singularity Cloud Security's standout features?SentinelOne Singularity Cloud Security is deployed in industries needing robust cloud security posture management, endpoint protection, and threat hunting. Utilized frequently across AWS and Azure, it assists in monitoring, threat detection, and maintaining compliance in diverse environments while providing real-time alerts and recommendations for proactive threat management.
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