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IBM Instana Observability vs Kong Konnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Instana Observability
Ranking in AI Observability
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th)
Kong Konnect
Ranking in AI Observability
71st
Average Rating
8.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
API Management (22nd)
 

Mindshare comparison

As of January 2026, in the AI Observability category, the mindshare of IBM Instana Observability is 1.3%, up from 0.1% compared to the previous year. The mindshare of Kong Konnect is 0.2%. It is calculated based on PeerSpot user engagement data.
AI Observability Market Share Distribution
ProductMarket Share (%)
IBM Instana Observability1.3%
Kong Konnect0.2%
Other98.5%
AI Observability
 

Featured Reviews

FranciscoGálvez - PeerSpot reviewer
Technical Manager at a consultancy with 1-10 employees
Observability has improved collaboration and predicts failures across distributed services
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planning information. You do not receive reports with recommendations; instead, it provides only the technical layer. Other companies, like Compuware, give more functional information about your environment, while IBM Instana Observability provides only limited functional insights. This means you often must interpret the data independently. Unlike other tools that can offer recommendations to save resources or costs, IBM Instana Observability does not provide that functionality. On the bright side, it is much more affordable than some other options, but it isn't complete. If you want full functionality with IBM Instana Observability, you also need to acquire other products for additional insights in monitoring areas, such as networking monitoring tools or similar products. For instance, we often recommend Turbonomic, which provides complementary insights. One potential feature that could improve IBM Instana Observability is the ability to translate KPIs into monetary terms. It would be interesting to have a product that integrates IBM Instana Observability with Turbonomic, as Turbonomic can utilize data from IBM Instana Observability to inform you about unnecessary spending and suggest whether you can consolidate servers or optimize containers for quicker response times. Implementing some level of simulation or capacity planning would greatly enhance the current capabilities of IBM Instana Observability.
SA
Senior Software Engineer at Netenrich
Significant email security benefits combined with efficient spam filtering, yet cost hinders long-term use
The integration with our on-prem Exchange was very straightforward; the only thing we did was redirect all email traffic over Proofpoint, so Proofpoint did everything independently, and we were very happy. I am still receiving emails from Proofpoint's site. Not using it at the moment, but in the short term we will be tackling that portion of the product as well. We cannot provide feedback regarding Dynamics because we are not experienced enough at the moment; we have initiatives going on but did not get enough feedback from end users. Based on my overall experience with Proofpoint, considering the cost perspective, I would rate it a 7 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Instana Observability has positively impacted our organization by decreasing our 500 errors, our errors in general have decreased, our response time has decreased, and so on."
"IBM Instana Observability has positively impacted our organization because it has helped us solve many problems and sell some products."
"The impact of IBM Instana Observability on collaboration between development and operations teams is essential because it allows operations to identify incidents before they occur."
"IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability."
"The solution has a one-second resolution, giving you the status of your application within one second."
"IBM Instana Observability has had a very positive impact on my organization because it shortens the time required to find the root cause when we have a problem."
"If we are using IBM Instana Observability, we can save money because first, the pricing is very affordable."
"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."
"Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents."
"Technical support from Proofpoint was absolutely excellent."
"Kong Konnect has positively impacted my organization by making our development easier and helping us push new routes to our current customers."
"The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise."
"Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours."
 

Cons

"Customer support is good; sometimes it cannot go as deep as I expected, but overall it is good."
"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."
"The solution should include log management and improve reporting and integration with Cognos."
"IBM Instana Observability can be improved by providing access to the materials."
"One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors."
"From my perspective, IBM Instana Observability is quite technical; compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planning information."
"The product's initial setup phase is not very easy."
"The interface of IBM Instana Observability is really slow, especially when there is a lot of data and when there are a lot of traces."
"I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer."
"When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers."
"Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams."
"Kong Konnect needs improvement in the UI."
"Pricing was the issue as it becomes very expensive due to the nature of local circumstances."
 

Pricing and Cost Advice

"The tool's cost is normal as per the market. The tool is not expensive."
"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Outsourcing Company
14%
Computer Software Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?
I would evaluate the implementation process of IBM Instana Observability as not complex at all because you pay the license, and IBM takes care of everything. The only problem we occasionally face, ...
What needs improvement with IBM Instana Observability?
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planni...
What is your primary use case for IBM Instana Observability?
I usually recommend IBM Instana Observability for companies in the academic environment, as I have been working in a consultancy company for the last three years, where one of our customers built t...
What is your experience regarding pricing and costs for Kong Konnect?
My experience with pricing, setup cost, and licensing indicates that licensing is a bit high in comparison.
What needs improvement with Kong Konnect?
I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer.
What is your primary use case for Kong Konnect?
I use Kong Konnect most often as a current gateway. A specific example of how I use Kong Konnect as a current gateway involves onboarding microservices into Kong Konnect where we pass the host map ...
 

Overview

Find out what your peers are saying about IBM Instana Observability vs. Kong Konnect and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.