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IBM HashiCorp Infrastructure Lifecycle Management vs Perforce Puppet comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
IBM HashiCorp Infrastructur...
Ranking in Configuration Management
24th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
Cloud Management (42nd)
Perforce Puppet
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2890770 - PeerSpot reviewer
Developer at a healthcare company with 1,001-5,000 employees
Infrastructure as code has standardized multi-environment provisioning and reduces manual work
The best features I found most useful in IBM HashiCorp Infrastructure Lifecycle Management are reusable Terraform modules, infrastructure as code with version control, and automated provisioning across environments. I also appreciate the plan and apply workflow because we can review infrastructure changes before deployment and maintain a clear history of what changed. I rely most on the infrastructure as code feature because it gives us a consistent way to manage infrastructure through version-controlled configuration. It also makes changes easier to preview, reproduce, and roll back compared with making changes manually in the cloud console. One thing I wish I had understood earlier regarding the features is the importance of designing Terraform modules and state management properly from the beginning. I also find the integration with CI/CD and policy controls valuable because it helps us enforce standards without adding too much manual work. IBM HashiCorp Infrastructure Lifecycle Management has mainly improved consistency and reduced the time needed to provision and update infrastructure. We have also seen fewer configuration issues because changes go through a standardized version control process instead of being handled manually.
reviewer2284542 - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees
Automated configuration management ensures consistent server setups
The strength of Puppet is in automated configuration management. We can configure a server once and set rules with Puppet so that future server configurations are automatic and consistent with company requests. Puppet is declarative, meaning it finds the best state for itself and corrects any deviations in the configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have definitely seen a good return on investment, as it has saved a good amount of time in device setup and support, reducing manual effort by around forty to fifty percent and also fewer on-site interventions since most issues are handled remotely."
"Conditional access helps me control uncontrolled access."
"Intune is a very good cloud solution for managing devices."
"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."
"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."
"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"IBM HashiCorp Infrastructure Lifecycle Management has positively impacted my organization as it has been very beneficial for us for quick provisioning of infrastructure since I have been using it for the last two years."
"IBM HashiCorp Infrastructure Lifecycle Management has positively impacted my organization by significantly reducing manual infrastructure work."
"Before using Terraform, our team used manual setup to create clusters in AWS using the AWS console, which would extend into two to three sprints for one person to set up all those components, and with Terraform and those reusable modules, we were able to minimize it to two to three days with all verifications included."
"Overall, IBM HashiCorp Infrastructure Lifecycle Management has been a practical solution for standardizing infrastructure management and reducing manual provisioning work."
"The organization of the overall product in terms of usage is very good."
"Puppet Enterprise is a stable solution."
"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."
"The valuable features I found are installing packages remotely and pushing files from a centralized server, and we can also create users and monitor services remotely."
"The agent-based feature helps me by being stable."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The versatility is great."
"Anything that we manage through Puppet always runs perfectly."
 

Cons

"The support is not very good. It's very poor."
"For macOS devices, we use the Jamf portal. I understand that the Jamf portal and server are more secure than Microsoft Intune for macOS."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."
"The product needs to upgrade itself when the server is overloaded."
"Back in 2020, there were significant problems with report accuracy, particularly regarding web patching."
"My experience with them was very bad. They don't know about their own product."
"I feel it is not a perfect ten because, as of now, I am using only the open source version where I have encountered some tricky options, and I still require some AI contribution while creating infrastructures; as of now, it is very hard-coded and involves other manual tasks, which is why I am choosing eight, not ten."
"IBM HashiCorp Infrastructure Lifecycle Management can be improved with easier onboarding, as newcomers to Terraform and the HashiCorp ecosystem may find it challenging to understand and complete the workflow."
"One area for improvement in IBM HashiCorp Infrastructure Lifecycle Management would be making the initial setup and learning curve simpler, especially around Terraform state, modules, and workspace management."
"For platform teams, I would appreciate an easier way to manage changes across a large set of accounts and clusters."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"Well at the beginning it was kind of complex. Because you had a lack of knowledge."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"We would like Puppet to add more integration for applications."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"It needs GUI based automation. There is way too much command line work involved."
"Regarding the cost, I find it expensive, always."
 

Pricing and Cost Advice

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"It is expensive. The cost depends on the license that we choose."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
Information not available
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"Puppet Enterprise’s pricing is competitive."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
No data available
Financial Services Firm
14%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about IBM HashiCorp Infrastructure Lifecycle Management vs. Perforce Puppet and other solutions. Updated: October 2026.
915,341 professionals have used our research since 2012.