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IBM Cloud Pak for Automation vs Pipefy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Automation
Ranking in Process Automation
38th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (30th)
Pipefy
Ranking in Process Automation
13th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Agentic Automation (6th), AI Agent Builders (8th)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of IBM Cloud Pak for Automation is 1.3%, up from 0.5% compared to the previous year. The mindshare of Pipefy is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pipefy0.4%
IBM Cloud Pak for Automation1.3%
Other98.3%
Process Automation
 

Featured Reviews

SYEDMUJTABA - PeerSpot reviewer
Vice President - Digital Automation Services at Techvista Systems
Effectively handles parallel instances effectively
I find it quite straightforward, perhaps around 8.5 out of 10 in terms of ease. When we upgraded from the old version of IBM BPM to the new one within IBM Cloud Pak for Automation, we didn't encounter any major issues. There were some minor ones, but they were easy to overcome.The migration process was part of our deployment strategy. We had a plan to migrate two processes per week from on-premises to the cloud. The migration involved taking the instances and migrating them to the new environment. There is an inbuilt feature in IBM Cloud Pak for Automation that facilitates the migration process, although I personally haven't conducted it myself; it's managed by my team. Overall, the setup process was relatively smooth.
Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Streamlined workflows have automated tasks and supported real-time collaboration on projects
I consider Pipefy's mobile app to be one of the best features because it helps me use it on the go, and I do not have to miss any notifications. I also love the real-time communication between team members, which makes collaboration much easier than using traditional design documents. It has a very intuitive and user-friendly interface where it was easy to get started and use complex features without feeling overwhelmed. The real-time communication and mobile app features are valuable for my work because with Pipefy's mobile app, I can use it on the go, so I do not have to miss anything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What this product allows us to do is to move from on-prem instances where we are running independent instances of FileNet, Datacap, and ODM. It allows us to leverage container-based resiliency and availability modeling so that we have some visibility across the CP4BA ecosystem. We're now migrating all of our data to be in the Cloud Object Storage, and we can now use some of the features of Azure in terms of how we store and retrieve content for our members and our providers."
"I believe two significant features of IBM Cloud Pak for Automation are the focus on SLA management and the capability to handle parallel instances effectively. Parallel instances, for instance, are valuable when dealing with a large number of users, enabling tasks to be performed concurrently for efficient system operation. The SLA aspect is crucial for tracking and ensuring timely completion of tasks. Additionally, the cloud compatibility of IBM BAW allows for seamless migration from on-premises to the cloud. This version also includes a business rule management system for storing and managing business rules effectively."
"Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company."
"In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management."
"Since using Pipefy, I estimate that we have saved 50% in time and costs."
"Pipefy is extremely customizable to any process with some incredible automations that helped to reduce our workload."
"Overall, Pipefy helped create more predictable, organized, and scalable operational processes."
"Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot."
 

Cons

"One of the challenges we're having is finding vendors who have experience in developing on the cloud. We can find developers on the old platform, but it is leading-edge technology. So, we are having some challenges, and IBM is assisting us to find vendor partners. To be able to leverage all the capabilities of the new platform, we have to upgrade our existing ecosystem of FileNet applications. Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"I believe there is room for improvement in the user interface, particularly in the Process Portal that customers use to view and manage their tasks. The UI of the Process Portal needs enhancement. Additionally, in the next release, I would like to see improved compatibility with Angular, allowing for direct integration with front-end systems. It would be beneficial to have built-in GUI features based on Angular within the system, rather than developing separate applications externally. This, in turn, would provide a more seamless and enhanced front-end experience."
"Upgrading to the new platform while trying to modernize is always challenging because it is like you have a moving target."
"Although Pipefy is a great platform, I find that there are certain areas where it could be improved, especially the registration process, which leaves a lot to be desired as its complexity makes the entire sign-up process time-consuming and cumbersome."
"Pipefy can be improved with processes not only following Kanban styles but other kinds of processes that have more paths, not just a single, direct path, but they have bifurcations."
"What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy."
"Everything is great, but I find that sometimes the server seems very slow on busy days."
"Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved."
"I believe Pipefy can be improved by clarifying the API calls and making packages for API calls more accessible, because in my organization we have a lot of automation, but we have few API calls, precisely because we have a fixed plan and the organization, in fact, does not need that."
 

Pricing and Cost Advice

"IBM Cloud Pak for Automation is relatively expensive, especially considering it is designed for long-living processes, not for normal automation needs. On a scale of one to ten, I would rate the pricing at around 9. There are no additional costs beyond the standard licensing fees, but IBM has multiple pricing models that make it expensive in its own way. Different plans are available, but overall, the experience suggests it is a costly solution."
"Its cost is almost the same or comparable to what we pay with FileNet, but I'm not sure what we pay a year. A good part of CP4BA is the CPU-based licensing model. When we're dealing with 50,000 dentists, for example, if we were to use Salesforce, we would be hit with the licensing of 50,000 dentists, whereas when we build out in CP4BA, it is just based on our CPU usage, not on individual licenses."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Financial Services Firm
8%
Wholesaler/Distributor
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Pipefy?
I think it would be beneficial to see a free demo before purchasing Pipefy. Additionally, the tutorial could always be improved. I would appreciate more online tutorials with greater explanation on...
What is your primary use case for Pipefy?
Pipefy is one of the crucial and very beneficial tools that we use in my organization that has greatly simplified all the processes we undertake. We use Pipefy as a central hub to store information...
What advice do you have for others considering Pipefy?
My advice to others looking into using Pipefy is that for business process management where you need to deploy quickly and easily with some sort of personalization, Pipefy is your solution. For sal...
 

Overview

 

Sample Customers

Information Not Available
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about IBM Cloud Pak for Automation vs. Pipefy and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.