IBM API Connect vs Informatica Intelligent Cloud Services comparison

IBM API Connect vs. Informatica Intelligent Cloud Services

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.9

IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.

Sentiment score

5.5

Informatica Intelligent Cloud Services enhanced data integration, improved efficiency, automation, accuracy, scalability, and productivity, leading to better decision-making.

Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

Customer Service

Sentiment score

6.4

IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.

Sentiment score

6.0

Informatica Cloud Services support is praised for technical efficiency but criticized for slow and repetitive ticket resolution.

Support is excellent when it comes to APIC.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

My impression of their support is positive, and everything is functioning well.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Data Integration Architect at Endeavour Foundation

Scalability Issues

Sentiment score

7.4

IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.

Sentiment score

8.7

Informatica Intelligent Cloud Services offers strong scalability and efficient use, though costs increase with additional users.

With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

The scalability provided by Informatica is commendable.

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

There are many options available, and the licensing model is quite good, supporting our needs effectively.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Data Integration Architect at Endeavour Foundation

Stability Issues

Sentiment score

7.3

IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.

Sentiment score

8.2

Informatica Intelligent Cloud Services is reliable and stable, with high user ratings despite minor bugs primarily impacting beginners.

The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

No quotes available

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Room For Improvement

IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.

Informatica users seek lower pricing, improved real-time connectivity, enhanced documentation, and a more intuitive, user-friendly interface.

Examples include the lack of connectivity to MQ.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB.

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

If the development interface could be optimized to have fewer modules, it would be greatly beneficial.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Data Integration Architect at Endeavour Foundation

Informatica Intelligent Cloud Services already integrates with AI platforms, we need to use these tools rigorously and check all these aspects, including machine learning and analytics.

reviewer2709987

Senior QA Lead (BI & Dw Practice) at a insurance company with 5,001-10,000 employees

Setup Cost

IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.

Informatica Intelligent Cloud Services pricing is seen as expensive with annual payments, varying affordability, and potential additional fees.

Pricing depends on how many instances run across environments.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.

Data Integration Architect at Endeavour Foundation

Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

Valuable Features

IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.

Informatica Intelligent Cloud Services delivers scalable, secure data management with robust features for data integration, governance, and AI support.

It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.

For more quotes and insights, download the IBM API Connect report

Software Engineer IV at Royal Cyber Inc.

The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.

Data Integration Architect at Endeavour Foundation

Informatica Intelligent Cloud Services allows us to manage the entire data lifecycle in the insurance domain, supporting microservices architecture and leveraging AI and machine learning for data discovery, quality, and integration.

reviewer2709987

Senior QA Lead (BI & Dw Practice) at a insurance company with 5,001-10,000 employees

Developers do not need to control the actual data; they can build without even interacting with the data itself, so I don't foresee any security issues for developers in this context.

For more quotes and insights, download the Informatica Intelligent Cloud Services report

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

Categories and Ranking

IBM API Connect

Ranking in Integration Platform as a Service (iPaaS)

9th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

API Management (8th)

Informatica Intelligent Clo...

Ranking in Integration Platform as a Service (iPaaS)

10th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of IBM API Connect is 2.7%, up from 1.8% compared to the previous year. The mindshare of Informatica Intelligent Cloud Services is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS) Market Share Distribution
Product	Market Share (%)
IBM API Connect	2.7%
Informatica Intelligent Cloud Services	1.1%
Other	96.2%

Integration Platform as a Service (iPaaS)

Featured Reviews

Shanmugasundaram Shanmuganathan

Solutions Architect at Synechron

Offers basic API orchestration and provides robust security and governance features

While Azure API Management offers configurable scalability, IBM API Connect relies on Kubernetes clusters. This might seem manual and require defining cluster instances upfront, but it's completely customizable and not on-the-fly scaling. It's completely custom-driven, not on-the-fly scaling, which some may consider cumbersome. Overall, I would rate the scalability an eight out of ten. Almost all applications we've been exposing lately go through this middleware, so it's used extensively. There are around sixty applications directly using it, but six Kubernetes clusters serve those applications. It's heavily used for integration, including system-to-system integration and product integrations. Our usage has been increasing year-on-year based on our needs.

Read full review

Handles large data volumes effectively and offers competitive pricing

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitation when we are working with a tool, especially regarding In and Out parameters, and I feel that this aspect should be improved going ahead. We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB. The AI integrated into the Informatica Intelligent Cloud Services solution is called Application Integration, where we still face challenges when dealing with huge volumes, as previously explained.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Insurance Company

12%

Computer Software Company

11%

Manufacturing Company

Media Company

22%

Financial Services Firm

14%

Insurance Company

11%

Consumer Goods Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	10
Large Enterprise	58

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What do you like most about IBM API Connect?

Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.

What is your experience regarding pricing and costs for IBM API Connect?

Pricing depends on how many instances run across environments. I don't deal with licensing, but compared to other IBM products, the licensing is not significantly higher.

What needs improvement with IBM API Connect?

When comparing API Gateway with DataPower Gateway, several features in DataPower Gateway are absent in the APIC layer. Examples include the lack of connectivity to MQ ( /categories/message-queue-mq...

What do you like most about Informatica Intelligent Cloud Services?

The data integration and synchronization features in IICS improve the data handling processes.

What is your experience regarding pricing and costs for Informatica Intelligent Cloud Services?

Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.

What needs improvement with Informatica Intelligent Cloud Services?

IBM DataPower Gateway vs IBM API Connect

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Product Reports

IBM API Connect

Download IBM API Connect product report

Informatica Intelligent Cloud Services

Download Informatica Intelligent Cloud Services product report

Informatica Intelligent Cloud Services report

Also Known As

No data available

Informatica IICS, IICS

Overview

IBM API Connect is an API management tool providing robust security, seamless REST and SOAP conversion, and flexible deployment options for diverse cloud environments. It aids organizations in securing and monetizing their APIs while streamlining the development process.

IBM API Connect offers features like a security gateway, API lifecycle management, and integration with DataPower. Its intuitive interface enhances ease of use, supporting extensive analytics and traffic management. However, there are areas for improvement in automation, system integration, and user configuration. Organizations can deploy API Connect on-premises or in the cloud, delivering secure access control and analytics for banking, financial services, and government sectors. Compliance with standards like PSD2 ensures secure external API exposure and integration with multiple systems.

What are the most important features of IBM API Connect?

Security Gateway: Provides robust protection and data security for APIs.
Seamless Conversion: Facilitates easy conversion between REST and SOAP protocols.
API Management: Supports full API lifecycle management for efficient development.
DataPower Integration: Integrates seamlessly with DataPower for enhanced functionality.
Developer Portal: Offers a user-friendly interface for managing APIs and developers.
Analytics: Delivers powerful insights through comprehensive API analytics.
Flexible Deployment: Supports deployment on different cloud platforms for versatility.

What benefits and ROI can users expect from IBM API Connect?

Traffic Management: Efficiently manages high volumes of API traffic without compromising performance.
Data Protection: Ensures data is protected during API communication.
API Monetization: Facilitates API monetization strategies to drive revenue.
Scalability: Provides scalable solutions to handle growing demands seamlessly.

In specific industries like banking, financial services, and government sectors, IBM API Connect plays a crucial role in API management, orchestration, and regulation tasks. It provides secure access, control, and compliance with industry standards, serving as an essential gateway for data exchange and integration across multiple systems.

IBM

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica

Sample Customers

Heineken, Tine, Finologee, Axis Bank

2-1-1 San Diego, Hastings, AARP , Ace Hardware

IBM API Connect vs. Informatica Intelligent Cloud Services