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IAM Health Cloud vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IAM Health Cloud
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
23rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (10th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of April 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IAM Health Cloud is 0.2%. The mindshare of Ping Identity Platform is 3.8%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.8%
IAM Health Cloud0.2%
Other96.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer2783451 - PeerSpot reviewer
Senior Cloud Solutions Architect at a tech vendor with 10,001+ employees
Centralized access control has saved time and simplifies day-to-day identity management
I faced challenges earlier when I selected a role; it wasn't showing in any account it was associated with. It wasn't listing the account it was associated with, but later that feature came through and I am able to see that. When I select the role, this role is part of these many accounts or this particular account. I don't have anything else to add about the needed improvements at this point. I choose an eight out of ten because I think this technology world is evolving very rapidly and AI is stepping into the technology. AI growth is so fast, and I would think there should be some AI capabilities within IAM Health Cloud so that it would better serve the customers.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IAM Health Cloud has positively impacted my organization by giving us all the required dashboards that we can manage everything from one place."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"This is a user-friendly solution."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"People use the solution to secure their applications and authenticate particular processes."
"We use the product to run different reports."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
 

Cons

"I choose an eight out of ten because I think this technology world is evolving very rapidly and AI is stepping into the technology."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"The solution should allow for better integration with other platforms and the UBT."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
 

Pricing and Cost Advice

Information not available
"PingID's pricing is pretty competitive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
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Top Industries

By visitors reading reviews
Construction Company
55%
Healthcare Company
8%
Comms Service Provider
8%
Outsourcing Company
5%
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for IAM Health Cloud?
My experience with pricing, setup cost, and licensing for IAM Health Cloud is okay. Every buyer wants a cheaper price.
What needs improvement with IAM Health Cloud?
I faced challenges earlier when I selected a role; it wasn't showing in any account it was associated with. It wasn't listing the account it was associated with, but later that feature came through...
What is your primary use case for IAM Health Cloud?
My main use case for IAM Health Cloud is managing identity and access management of the company in my day-to-day activities. One specific example of how I use IAM Health Cloud to manage identity an...
What do you like most about PingFederate?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingFederate?
It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...
What is your primary use case for PingFederate?
We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: February 2026.
885,789 professionals have used our research since 2012.