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Huntress Managed EDR vs VirusTotal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
VirusTotal
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Anti-Malware Tools (3rd), Threat Intelligence Platforms (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 9.9%, up 9.1% compared to last year.
VirusTotal, on the other hand, focuses on Anti-Malware Tools, holds 4.4% mindshare, down 5.7% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.9%
CrowdStrike Falcon Complete MDR10.8%
Arctic Wolf Managed Detection and Response8.7%
Other70.6%
Managed Detection and Response (MDR)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
VirusTotal4.4%
Microsoft Defender for Endpoint14.2%
F-Secure Total6.1%
Other75.3%
Anti-Malware Tools
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Chinmay Banerjee - PeerSpot reviewer
Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware
There are two gray areas I still need to explore. I have worked with VirusTotal because it easily integrates with over seventy antivirus scanners and blacklisting services. In addition to those there is much scope to improve and add other services or integrations. The areas for improvement are that VirusTotal is not using much AI or generative AI models, while other competitors are starting to build them. For example, VirusTotal's work is based on the setup done by their engineers. If you want to do scanning or protection activities for a specific site, app, or device, that is the area VirusTotal is currently focused on. But other competitors are building AI models that can do things like left-side scanning and provide auto-generated reports. VirusTotal has predefined reports, but there is a lot of manual effort involved. Secondly, the API is very limited if I want to integrate VirusTotal with other applications. They need to build more connectors and provide support for Webhook connectors for the API. If you can't build your own connector, it's always good to have provisions for Webhook setup connectors across platforms. Thirdly, Kaspersky, a competitor of VirusTotal, is using a methodology called "gatekeeper." A gatekeeper is a security system that protects the inside of a building from outside threats. This is the model Kaspersky is currently using. You have your website set up, but the entire army of VirusTotal or Kaspersky is standing guard, protecting you from the first gate itself. Right now, VirusTotal detects threats from your domain, but it is always better to verify inside the domain and protect it from the first level when people or malware are entering. This first level of protection is lacking in VirusTotal right now. The security bridge and protection gate are missing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress Managed EDR eliminates the need to outsource expensive security tools or analysts, avoiding the high costs associated with external solutions."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"I have found it valuable that this solution is always there and always armed."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"I have never had any problems with stability or bugs while using VirusTotal."
"It is quite simple for anyone if they just want to check some suspicious URLs."
"It provides detailed insights into possible malicious behavior, dropped files, and TCP connections."
"It gives detailed information about suspicious IPs, which is one of its most valuable features."
"The most valuable feature is the worldwide malware information database."
"The product is easy to use with coding, such as Python or Java, via its API."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
 

Cons

"Not every time, but sometimes when we click on the remediation, the auto-resolution of the alert, the screen gets stuck, and I need to contact support so they can confirm the remediation was applied, and they have to close the ticket."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The product could be improved in terms of customization options available for reports."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"I would like to see improvements in the score consistency and accuracy."
"The platform could improve in the areas of endpoints and networks."
"There should be room for improvement, particularly in the API side of things."
"I would like to see improvements in the score consistency and accuracy."
"I would like to see an improved user interface and some automation."
"VirusTotal has different versions, and sometimes the parameters of the API are not very clear."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"VirusTotal needs better advertisement and promotion, especially in the Middle East, since it is not yet widely recognized or popular in that region."
 

Pricing and Cost Advice

"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"It works well for an MSP."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The pricing is reasonable."
"The pricing is very economical."
"We are using VirusTotal with free licenses, managing the license limits across three or four accounts, thus incurring no costs."
"VirusTotal is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
18%
Financial Services Firm
8%
Government
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
What do you like most about VirusTotal?
With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean.
What is your experience regarding pricing and costs for VirusTotal?
I do not know about the pricing or licensing as our organization services VirusTotal for our clients.
What needs improvement with VirusTotal?
I would like to see improvements in the score consistency and accuracy. VirusTotal should add more details like those from competitors such as URL Void or Symantec URL Checker, which show the categ...
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. VirusTotal and other solutions. Updated: October 2024.
867,370 professionals have used our research since 2012.