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Huntress Managed EDR vs Snare comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
34
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (2nd)
Snare
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Log Management (40th), Security Information and Event Management (SIEM) (42nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 8.3% compared to last year.
Snare, on the other hand, focuses on Log Management, holds 0.3% mindshare, up 0.3% since last year.
Managed Detection and Response (MDR)
Log Management
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Frank Eargle - PeerSpot reviewer
A highly scalable solution that is easy to manage and super easy to set up
We use Snare for picking up Windows logs, and we used to use it for SQL as well. We had used it for Linux once or twice. We're mainly using it for Windows and Windows flat files The most valuable feature of Snare is flexibility or the ability to filter all things you don't want and don't have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"I rate Huntress Managed EDR a ten out of ten."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"Huntress works more simply. I appreciate how Windows Defender can be managed on computers with it. Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"The most valuable feature of Snare is flexibility or the ability to filter all things you don't want and don't have security value."
"The best thing about Snare is its format and consistency."
"Snare has good agents, especially for Windows."
 

Cons

"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"I would like the API to be a little better. They are getting there."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"The product could be improved in terms of customization options available for reports."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"Snare should modernize its GUI a little bit."
"The solution is now developing a SIEM-like feature on Snare Central Server, but it's not complete yet."
"Users will initially find it difficult to identify the event types and installation in Snare."
 

Pricing and Cost Advice

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"The Huntress pricing is an excellent value for what the product provides."
"Huntress is priced fairly for the services and value it provides."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"It works well for an MSP."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"The solution's pricing is fair."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Snare's pricing a four out of ten."
"Snare has reasonable pricing."
"Snare is a cheap solution because a lot of customers are using it."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
We would love for Huntress Managed EDR to ingest logs from Microsoft Sentinel. Microsoft Sentinel is another SIM tool that produces logs, and we would want Huntress to be able to ingest those so th...
What is your primary use case for Huntress?
We use Huntress Managed EDR for threat hunting with our clients to try to keep their environment safe and make sure that if there's any kind of bad activity going on, we can try to find out about i...
What do you like most about Snare?
The best thing about Snare is its format and consistency.
What is your experience regarding pricing and costs for Snare?
Snare is a cheap solution because a lot of customers are using it.
What needs improvement with Snare?
Users will initially find it difficult to identify the event types and installation in Snare.
 

Overview

 

Sample Customers

Information Not Available
Military, Defence and Security Agencies, Banking Finance and Insurance companies, Retail, Health and Utilities.
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