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Huntress Managed EDR vs Malwarebytes Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Malwarebytes Teams
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Endpoint Protection Platform (EPP) (20th)
 

Mindshare comparison

Huntress Managed EDR and Malwarebytes Teams aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.6%, down 10.5% compared to last year.
Malwarebytes Teams, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.1% mindshare, up 1.7% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.6%
CrowdStrike Falcon Complete MDR6.9%
SentinelOne Vigilance6.3%
Other80.2%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Malwarebytes Teams2.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other83.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
reviewer2594097 - PeerSpot reviewer
Chief Executive Officer at a wholesaler/distributor with 11-50 employees
Exceptional malware protection with regular updates and behavior-based detection
There are no built-in backups or integrated backup options, which could be an opportunity. The free version is effective, however, the paid version is pricey compared to it. Other customers have mentioned issues with false positives. It lacks enterprise-level management and more enterprise functionality. CrowdStrike and SentinelOne are much more enterprise-grade solutions. Malwarebytes has limited integration with cybersecurity tools and lacks enterprise integrations because it is not an enterprise product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress has improved our security significantly by 90 percent."
"After deploying Huntress Managed EDR, I saw the benefits immediately because as we were installing it, we started getting those alerts."
"I would absolutely recommend Huntress Managed EDR, as I consider them a leader in the field and am confident in their service."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Huntress Managed EDR is very easy to use. It's geared towards your Windows user who wants convenience. You just need an EXE file to get started. It's set up for convenience to make it easy for you to have security, as opposed to some of the complexities behind the scenes that you don't see."
"Huntress Managed EDR positively impacts our organization as it gives us a clear advantage in selling ourselves as a 24/7 SOC versus having to manually keep on-call staff."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."
"It is a stable solution."
"The product keeps our company safe."
"It prevents us from having to re-image computers if they are found to be harboring malware."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"I have just discovered it to be exceptionally good at finding that stuff."
"I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee."
"It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
"The installation process is very easy, especially since it is on the cloud."
 

Cons

"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"The integration with Autotask could be improved."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"I really hate the automatic rebuilding without even asking. It's just an annoyance that they should at least ask me, like a month before they bill me."
"Malwarebytes is too simplistic. From a SOC IR perspective, it doesn't give you very much data around it."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
"Malwarebytes should improve its mobile compatibility."
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"The free version is effective, however, the paid version is pricey compared to it."
"My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number."
 

Pricing and Cost Advice

"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The solution's pricing is fair."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
"It is expensive."
"The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal."
"The price of Malwarebytes is in the middle range compared to other vendors."
"Malwarebytes is a cost-effective product."
"The cost may be something in the ballpark of $20-25 a year per computer."
"I rate the tool's pricing a five out of ten."
"We expect to pay $1,000 USD a month, depending on the number of users."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
5%
Comms Service Provider
10%
University
8%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise4
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise6
 

Questions from the Community

What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
What advice do you have for others considering Huntress?
Huntress Managed EDR is a great tool for the SMB market. There were many customizations and features I initially didn't know how to use, which are ideal for larger teams. However, as a user now, I ...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What is your experience regarding pricing and costs for Malwarebytes?
I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.
What needs improvement with Malwarebytes?
It takes up too much space when it's trying to run in the background.
 

Overview

 

Sample Customers

Information Not Available
Knutson Construction
Find out what your peers are saying about Huntress Managed EDR vs. Malwarebytes Teams and other solutions. Updated: October 2024.
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