HubSpot CRM vs NoPaperForms comparison

HubSpot and NoPaperForms are both solutions in the CRM category. HubSpot is ranked #5 with an average rating of 8.4, while NoPaperForms is ranked #38 with an average rating of 7.0. HubSpot holds a 1.6% mindshare in CRM, compared to NoPaperForms’s 0.3% mindshare. Additionally, 98% of HubSpot users are willing to recommend the solution, compared to 100% of NoPaperForms users who would recommend it.

HubSpot CRM

Read 49 HubSpot CRM reviews

1,359 Views
1,277 Comparison Views

98% willing to recommend

NoPaperForms

Read 1 NoPaperForms review

273 Views
273 Comparison Views

100% willing to recommend

HubSpot CRM

NoPaperForms

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between HubSpot CRM and NoPaperForms based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: September 2025).

Buyer's Guide

CRM

September 2025

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Helped 867,836 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HubSpot CRM

Ranking in CRM

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

NoPaperForms

Ranking in CRM

38th

Average Rating

7.0

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the CRM category, the mindshare of HubSpot CRM is 1.6%, down from 1.8% compared to the previous year. The mindshare of NoPaperForms is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
HubSpot CRM	1.6%
NoPaperForms	0.3%
Other	98.1%

CRM

Featured Reviews

Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

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reviewer2209905

Senior Director Category Management at a educational organization with 5,001-10,000 employees

End-to-end sales calling solution for us but dashboard is not very intuitive

The dashboard is not very intuitive. You need to store the number of dials made on a particular lead, then the number of dials after it connects, and then the number of conversions. We typically move all this data to our database and build dashboards on top of that. Our in-house central logistics team builds dashboards on top of NoPaperForms data, which are more intuitive and help us make better decisions. NoPaperForms doesn't track lead activity in the detail we expect. In future, I would want NoPaperForms to store the number of dials we're making on a particular lead. A lot of lead activity details should be there as part of the lead activity dashboard. Storing all the details related to lead activity would definitely help them build better dashboards. I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls. LeadSquared (LSQ) provides a feature where you can put all of these automations. Based on lead activity, you can put a lot of these automations, and then the campaign will be automatically assigned. It will reduce a lot of manual effort.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was quite stable. I didn't notice any specific issues or downtime"

"The solution's greatest value lies in its online capability in terms of web content creation."

"The initial setup process is straightforward."

"HubSpot CRM helps our company to organize and track a high number of leads easily."

"HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."

"Easy to use and easy to setup CRM software, with good stability and scalability."

"What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database."

"The most valuable feature for me is when I encounter a company or a person, I can drop in their URL, and it pre-populates various details like address information and other contacts they might have."

More HubSpot CRM pros

"The feature we like most is Campaign Dial-in, which allows us to churn through 5,000 to 10,000 leads without agents having to dial manually."

Cons

"The product's free version could have more integration and automation options."

"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."

"Sometimes, the usability is not intuitive. There is a lot of work required to set it up the way I like."

"Invoices were the thing we were thinking should be part of the solution, and that's been added now."

"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."

"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."

More HubSpot CRM cons

"I would ideally want them to work on their automation. The team has to manually put filters on the lead activity or stages and then manually push leads into a campaign where counsellors are calling or receiving calls."

Pricing and Cost Advice

"We use a paid version of Hubspot and we have an annual license."

"The pricing is reasonable."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"The pricing is in a midrange if you line up the marketing tools."

"The cost of HubSpot CRM is less than the cost of Freshsales."

"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."

"HubSpot CRM is affordable."

"The price of HubSpot CRM is expensive."

More HubSpot CRM pricing and cost advice

"I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Comms Service Provider

10%

Performing Arts

10%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	5
Large Enterprise	8

No data available

Questions from the Community

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

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What is your experience regarding pricing and costs for HubSpot CRM?

The cost is about the same price, currently charged monthly.

See all answers

What is your primary use case for HubSpot CRM?

I use Segment, mainly Segment. We use CRM, usually HubSpot CRM. Some clients use HubSpot CRM and Zoho CRM. Different clients use different kinds of CRM, but we don't use them. We mostly focus on ma...

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What is your experience regarding pricing and costs for NoPaperForms?

I would rate the pricing a four out of ten, with one being cheap and ten being expensive. It is on the cheaper side. There is a variable component depending on your lead volume. NoPaperForms versus...

See all answers

What needs improvement with NoPaperForms?

See all answers

What is your primary use case for NoPaperForms?

We use NoPaperForms as a sales CRM for all the leads, calling, and everything. It's a complete end-to-end sales calling solution for us. All our agents work on that tool, and all the leads are in N...

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

HubSpot CRM

September 2025

Download HubSpot CRM product report

Buyer's Guide

CRM

September 2025

Download NoPaperForms product report

Overview

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

HubSpot

A defacto choice for educational organizations looking to grow their enrollments, we at NoPaperForms make Sales, Marketing, Admission, Finance, and Operation teams more productive with our powerful yet easy-to-use solutions. While each of our purpose-built products whether Enrollment Cloud, Education CRM, Application Platform, Education Chatbot, or Payment Cloud is powerful on its own, the real impact is when you enroll as one.

NoPaperForms

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki

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