Huawei eSight vs Infraon IMS comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Huawei eSight and Infraon IMS based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Huawei eSight vs. Infraon IMS Report (Updated: November 2022).
657,849 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple.""The product is stable.""eSight allows me to monitor and solve any problem in the backbone and any switch in real-time.""We can scale the solution."

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"The backup, restore, and comparison features are all good.""The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications.""Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support.""Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day.""The feature that I like the most and the best part is the customization.""The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem.""We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

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"It is not a very flexible product.""It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices.""Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting.""The price could be less costly."

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"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution.""I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D.""Email support is a bit slow. Once you drop an email, it takes time.""The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved.""We have enquired if there are any possibilities of monitoring non-IPBS devices.""This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure.""The GUI is in need of improvement. It is not drag-and-drop or easy to use."

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Pricing and Cost Advice
  • "Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
  • "The price is very expensive."
  • More Huawei eSight Pricing and Cost Advice →

  • "We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
  • "The pricing is reasonable, given the features that they provide."
  • "The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
  • "If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
  • "Licensing is calculated on a per-user basis."
  • "I think that the pricing for this solution is reasonable and varies by number of devices."
  • More Infraon IMS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get… more »
    Top Answer:In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. It will… more »
    Top Answer:We deployed Huawei eSight as a monitoring tool for monitoring switches and access points.
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
    Top Answer:The feature that I like the most and the best part is the customization.
    Top Answer:Licensing is fairly simple being device-based with certain add-on modules for optional additional features like Configuration Management, Log Collection etc. This allows maximum usage of the purchased… more »
    Average Words per Review
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    Also Known As
    Everest IMS
    Learn More

    Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

    Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality.

    Learn more about Huawei eSight
    Learn more about Infraon IMS
    Sample Customers
    Marina Bay, CITIC Pacific Mining
    Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
    Top Industries
    Comms Service Provider20%
    Computer Software Company18%
    Non Profit7%
    Computer Software Company20%
    Comms Service Provider12%
    Financial Services Firm8%
    Company Size
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise59%
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    Small Business28%
    Midsize Enterprise6%
    Large Enterprise66%
    Buyer's Guide
    Huawei eSight vs. Infraon IMS
    November 2022
    Find out what your peers are saying about Huawei eSight vs. Infraon IMS and other solutions. Updated: November 2022.
    657,849 professionals have used our research since 2012.

    Huawei eSight is ranked 47th in IT Infrastructure Monitoring with 4 reviews while Infraon IMS is ranked 17th in IT Infrastructure Monitoring with 7 reviews. Huawei eSight is rated 7.0, while Infraon IMS is rated 8.6. The top reviewer of Huawei eSight writes "Easy to set up and well-priced but needs better documentation". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". Huawei eSight is most compared with Cisco DNA Center, PRTG Network Monitor, Cisco Prime, Zabbix and SolarWinds Network Configuration Manager, whereas Infraon IMS is most compared with Amazon CloudWatch, Zabbix, Equinix IBX SmartView, Datadog and DX Performance Management. See our Huawei eSight vs. Infraon IMS report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.