We performed a comparison between Huawei eSight and Infraon IMS based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The product is stable."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"We can scale the solution."
"The backup, restore, and comparison features are all good."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The feature that I like the most and the best part is the customization."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"It is not a very flexible product."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"The price could be less costly."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Email support is a bit slow. Once you drop an email, it takes time."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
Huawei eSight is ranked 47th in IT Infrastructure Monitoring with 4 reviews while Infraon IMS is ranked 17th in IT Infrastructure Monitoring with 7 reviews. Huawei eSight is rated 7.0, while Infraon IMS is rated 8.6. The top reviewer of Huawei eSight writes "Easy to set up and well-priced but needs better documentation". On the other hand, the top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". Huawei eSight is most compared with Cisco DNA Center, PRTG Network Monitor, Cisco Prime, Zabbix and SolarWinds Network Configuration Manager, whereas Infraon IMS is most compared with Amazon CloudWatch, Zabbix, Equinix IBX SmartView, Datadog and DX Performance Management. See our Huawei eSight vs. Infraon IMS report.
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