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Hornetsecurity Altaro VM Backup vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
33rd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
Cloud Backup (27th), Disaster Recovery (DR) Software (18th)
Synology DSM
Ranking in Backup and Recovery
48th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Hornetsecurity Altaro VM Backup is 0.9%, up from 0.7% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Hornetsecurity Altaro VM Backup0.9%
Synology DSM1.3%
Other97.8%
Backup and Recovery
 

Featured Reviews

Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Extremely good, and the turnaround is less than a day."
"If you have VMs to backup, Altaro is the BEST solution for us and many others alike."
"I find the solution to be user-friendly and easy to manage and deploy."
"We frequently use the granular restore option for when our users accidentally delete files or to recover emails from mailboxes. We have found that to be a must-have feature and it comes with the solution at no extra cost."
"In Hyper-V, I think there are many valuable features, including replication between different hosts, high availability, live migration where I can migrate between one host to another, as well as incremental disaster recovery, which are very good."
"It is a great lesson in keeping it simple."
"The costs of performing restores are less than ever before as we can save a lot of time with this software."
"Altaro reduced the time we needed for managing our backups, especially significant is the Cloud Management Console, which solved many issues we had with prior products."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Synology DSM is very easy to work and operate."
"The most valuable aspect is its ability to handle multiple disks."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The product performs well. It is easy to use and implement."
 

Cons

"Sometimes, due to disk space and VSS, we have experienced stability issues."
"Being able to backup the actual host machine would be an improvement for us."
"The initial set up was complex, and I was not able to do the set up myself."
"Unable to restore a VM when I needed it. Tried multiple hosts. Connected via gig switch and would never complete."
"Migrating the physical through a backup and restore to a virtual environment would be very helpful."
"The software does have occasional problems with shadow copy but restarting the services rectifies this."
"The only issue at the moment is a lack of throttling."
"Availability of physical server backup would be an added advantage."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
 

Pricing and Cost Advice

"​By implementing the solution at multiple locations, significant cost savings were achieved."
"Altaro had the best prices and ROI in the whole bunch that we evaluated."
"The pricing is okay,"
"The price is great for the utility you get and the licensing has never caused any issues with my company."
"Its yearly maintenance fee is fairly high for me to renew for upgrades and support."
"No other product offers these features for this price. The ROI is great."
"There is a free version for two VMs. I would advise to study the deployment environment well, prior to committing to order a license per host."
"Altaro VM Backup is affordably priced. It is a best value for its price and has almost every feature that an expensive, popular product offers."
"Synology DSM is a cheap solution."
"The solution’s pricing is neither cheap nor expensive."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a free tool."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The price of the solution is very good."
"It is quite an affordable solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
13%
Comms Service Provider
13%
Manufacturing Company
8%
Comms Service Provider
11%
Manufacturing Company
10%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
Ask a question
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Also Known As

Altaro VM Backup
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
Information Not Available
Find out what your peers are saying about Hornetsecurity Altaro VM Backup vs. Synology DSM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.