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Hex vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hex
Ranking in BI (Business Intelligence) Tools
23rd
Average Rating
9.0
Reviews Sentiment
4.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
12th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
Data Visualization (11th), Embedded BI (4th)
 

Mindshare comparison

As of August 2026, in the BI (Business Intelligence) Tools category, the mindshare of Hex is 0.8%, down from 1.6% compared to the previous year. The mindshare of ThoughtSpot is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
ThoughtSpot1.7%
Hex0.8%
Other97.5%
BI (Business Intelligence) Tools
 

Featured Reviews

SuperSonic - PeerSpot reviewer
Experience Architect at a tech vendor with 10,001+ employees
Daily transcription has boosted my productivity and made spoken input replace manual typing
The best features Hex offers are simplicity and being really lightweight. Simplicity and being lightweight are valuable for me because it just works, making my day easier. I would also add that Hex is free, which is a nice feature. Hex has positively impacted my organization by improving my productivity. My productivity improved because before I started using Hex, I was typing everything and it was taking longer than just saying the same things. I have cut my working day by a few minutes every day because of that.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hex offers excellent features that make it fast and easy to use."
"Hex has positively impacted my organization by improving my productivity."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."
"I would say the return on investment is good. Whatever we invested, we got results. We have been finding it easy to use and onboard new use cases."
"The scalability is good."
"They have implemented something called Spotter, which provides the end user with a Google-style analytics solution to deliver quick insights without extensive training or requiring an analyst for reports."
"The best feature is usability from the customer and client perspective, and while Power BI requires a dedicated developer to create reports, ThoughtSpot is really easy to work with, connects seamlessly with other databases, and refreshes large datasets in just 10-15 seconds compared to Power BI's half-hour delay."
"Stability is very important, and ThoughtSpot performs well."
"The main core of ThoughtSpot is to create models, connect data pipelines, and create business models and dashboards on top of them."
"ThoughtSpot takes the modifying of existing reports out of our hands."
 

Cons

"Hex can be improved if they could implement new models because there are new LLMs appearing on a weekly basis, and they are still using the same one."
"The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement."
"The customizability of the visualization live boards should be improved."
"The visualization customization needs improvement."
"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."
"The support team gets a six out of ten. They are not as proactive."
"The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases."
"I would like to see more flexibility in adding the pins. Currently, we have four different sizes in which I can add pins, but I would like to be able to resize my pins."
"The customer service and support are not good. I stopped opening tickets due to insufficient and untimely responses."
 

Pricing and Cost Advice

Information not available
"I give the pricing a six out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Real Estate/Law Firm
8%
Retailer
8%
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThoughtSpot?
The pricing, setup cost, and licensing for ThoughtSpot are competitive, and it is a very user-friendly tool compared to its competitors. Setting it up was easy and straightforward.
What needs improvement with ThoughtSpot?
The customizability of the visualization live boards should be improved. Additional support for more data warehouse systems is needed, as data does not always match sometimes. Sophisticated data mo...
What is your primary use case for ThoughtSpot?
My name is Peter Chemo, a Financial Analyst at Nesto. One of the major challenges that ThoughtSpot solves is reducing the dependency on data teams for reports and insights. ThoughtSpot also integra...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Hex vs. ThoughtSpot and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.