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Fortra's Powertech Identity & Access Manager vs Hitachi ID Privileged Access Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Powertech Identity...
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
Privileged Access Management (PAM) (42nd)
Hitachi ID Privileged Acces...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer910470 - PeerSpot reviewer
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.
DR
Responsive support, requires little maintenance, but configuration could be easier
Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"If you using IGA or access controls solutions then this solution is a good addon. Once Hitachi ID Privileged Access Manager is set up it does not require a lot of maintenance or attention."
 

Cons

"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
"Hitachi ID Privileged Access Manager is cumbersome and it does not operate by itself and relies on other solutions. Overall the way you configure things is a bit awkward compared to other solutions, such as Cyberark and Thycotic. The interface could be more intuitive, some features I expected to be easily accessible I had to search around for them. There needs to be more centralization."
 

Pricing and Cost Advice

Information not available
"The price of the solution is reasonable."
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Also Known As

HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
No data available
 

Overview

 

Sample Customers

Integris Health
Information Not Available
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: June 2025.
860,632 professionals have used our research since 2012.