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Groundcover Observability Platform vs Kong Konnect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Groundcover Observability P...
Ranking in AI Observability
25th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (47th), Log Management (41st)
Kong Konnect
Ranking in AI Observability
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
API Management (13th)
 

Mindshare comparison

As of August 2026, in the AI Observability category, the mindshare of Groundcover Observability Platform is 0.8%, up from 0.0% compared to the previous year. The mindshare of Kong Konnect is 0.6%. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
Kong Konnect0.6%
Groundcover Observability Platform0.8%
Other98.6%
AI Observability
 

Featured Reviews

EO
Software Engineer at FairMoney
Centralized observability has improved transaction monitoring and now reduces errors through faster troubleshooting
Groundcover Observability Platform is already very vast, and improving it requires proper training for even a software developer to be able to use it. A person in tech needs training to navigate the system. The UI is better, but it can be improved to include a more intuitive design that easily explains itself to users so that navigation is simpler. Many features are hidden, and you need someone who is experienced with the platform to direct you on how to view certain information or complete specific tasks and walk you through the process. It would be better if Groundcover focused more on simplifying the user interface and improving human-computer interactions of the dashboard to make it so easy for a new developer or specialist to navigate and get what they need quickly. Querying data from Groundcover is not easy if you do not have specific information. You cannot perform a wildcard search in the text box. If you go to the log and enter an error message, it will not bring any results for you. You must first specify the workload or pods you are looking for, then enter the error. You need to add tags and put in your strings to be able to search for your particular logs or errors. If you just put a wildcard search in the text box, it will not work and will appear as if there are no logs that relate to that search, when in reality the logs exist. Making it easier for developers, users, and specialists using Groundcover to navigate and get what they need without the help of an experienced person walking them through is very important. This improvement is not about functionality but more about making navigation easier.
AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Troubleshooting is very fast compared to manual investigation or using the other forms of logging that we used to have, and downtime and errors have decreased because we are able to see our performance and workload pods performing better, increase CPU and memory resources as soon as usage goes above the threshold, and make our application more scalable and improve performance metrics, reducing the number of errors in the application by at least 70%."
"Groundcover Observability Platform has impacted my organization positively as it is the primary way we use observability in our company, so it has a significant impact."
"We switched to Groundcover Observability Platform primarily because of the difficult query syntax in our previous solution, and we chose Groundcover for their business model as they don't charge based on log storage, they provide the infrastructure, and from a security perspective, the data stays in-house, which wasn't the case with our previous tool."
"Groundcover Observability Platform scales effectively with our organization's growth as we add new environments and everything works great, and the migration from our old product went very smoothly, allowing us to deprecate it rather quickly."
"Kong Konnect has impacted my organization positively, particularly in enhancing security and providing a compliance dashboard for applications, making it a very positive impact on my organization."
"The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise."
"Technical support from Proofpoint was absolutely excellent."
"Kong Konnect has positively impacted my organization by making our development easier and helping us push new routes to our current customers."
"Their tech support is excellent; when I raise an incident or a support ticket, it gets answered in four hours."
"Kong Konnect has positively impacted our organization by securing our APIs, which is one of the main concerns for us, and securing our APIs has benefited our organization by improving compliance and reducing incidents."
"Since using Kong Konnect, I have observed less time in onboarding external partners for our internal APIs, less time in exposing our APIs with proper authentication and rate limiting, and more collaboration for discovering API specifications across platforms."
"I think it's a really great tool, and I've seen a number of enterprise companies using it."
 

Cons

"I think it would be beneficial to see the body and content of API calls in the traces as a possible improvement."
"Querying data from Groundcover is not easy if you do not have specific information."
"I would assess the stability and reliability of Groundcover Observability Platform as an eight out of ten; while I haven't experienced issues personally, I am aware they occasionally encounter some challenges."
"I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this."
"Pricing was the issue as it becomes very expensive due to the nature of local circumstances."
"Kong Konnect's RBAC needs to evolve more, as they currently offer only one or two levels of RBAC in terms of organization and teams."
"When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers."
"I do not rate Kong Konnect a nine out of ten because the configuration can be complex and not beginner-friendly."
"I wish Kong Konnect could improve by having a built-in notification system whenever any APIs get pinged so that we can receive alerts and send them to the developer."
"I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem."
"Kong Konnect needs improvement in the UI."
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Top Industries

By visitors reading reviews
Construction Company
37%
Financial Services Firm
9%
Recreational Facilities/Services Company
7%
Comms Service Provider
7%
Financial Services Firm
14%
Outsourcing Company
13%
Manufacturing Company
13%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Groundcover Observability Platform?
Groundcover Observability Platform is already very vast, and improving it requires proper training for even a software developer to be able to use it. A person in tech needs training to navigate th...
What is your primary use case for Groundcover Observability Platform?
My main use case for Groundcover Observability Platform is for application logs, insights, workload observability, and visibility.
What advice do you have for others considering Groundcover Observability Platform?
Groundcover Observability Platform is a good platform and very good to use. I would rate this review as highly positive.
What is your experience regarding pricing and costs for Kong Konnect?
Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.
What needs improvement with Kong Konnect?
I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in...
What is your primary use case for Kong Konnect?
We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally,...
 

Overview

Find out what your peers are saying about Groundcover Observability Platform vs. Kong Konnect and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.