Gremlin Reliability Management Platform vs Infraon IMS comparison

Gremlin Reliability Management Platform vs. Infraon IMS

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gremlin Reliability Managem...

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (25th), DevSecOps (8th)

Infraon IMS

Ranking in IT Infrastructure Monitoring

56th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (83rd), Server Monitoring (32nd), Cloud Monitoring Software (48th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Gremlin Reliability Management Platform is 0.2%. The mindshare of Infraon IMS is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Gremlin Reliability Management Platform	0.2%
Infraon IMS	0.8%
Other	99.0%

IT Infrastructure Monitoring

Featured Reviews

Varun Lellapalli

Senior Software Engineer at a sports company with 10,001+ employees

Chaos experiments have revealed weak points and now provide controlled cost-saving tests

The best features of Gremlin Reliability Management Platform are the safe failure injection, which is crucial as we can simulate the failures in a manner that we know these are just dumping tests and not the actual issues. Whether it is the CPU spike or the memory exhaustion, or the network latency, or the server shutdown, server shutdown is one of the most favorite features that I have in Gremlin Reliability Management Platform. The controlled blast radius is another standout feature. The controlled blast radius feature has helped my team in that we actually wanted to target only one specific container, our Docker containers that we deployed. It helped us to conduct tests in a very specific, isolated manner instead of launching a larger test or focusing on hundreds of servers at a time, resulting in very limited impact. Since ours is a very small team, we do not want to impact other servers. This controlled blast radius helped us to only focus on our servers and not impact any other team. Gremlin Reliability Management Platform has positively impacted my organization because before Gremlin Reliability Management Platform, we did not even know how to conduct these chaos engineering tests. We heard about it, but we had no idea of how to do something of that nature. If there are ten servers, ten systems in our architecture and if suddenly something goes down, nobody knew what would happen next. We did not even know how to simulate these types of tests. This lack of confidence has been mitigated by using Gremlin Reliability Management Platform. Now we can confidently test and see which system is the most critical. If this goes down, what happens? How much business valuation are we going to impact? How much loss are we going to incur? All of this is now clearly visible and transparent. Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments. We were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime.

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it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Using Gremlin Reliability Management Platform has raised more than fifty percent of the reliability of the infrastructure."

"Gremlin Reliability Management Platform has positively impacted our organization by making outages less frequent and improving recovery time significantly, resulting in fewer complaints on the customer success side and overall optimization of our DevOps process."

"Gremlin Reliability Management Platform has impacted my organization positively as it helped a lot and reduced our failures, allowing us to find critical pinpoints in our application that had existed for three to ten months and led to too many improvements, reduced downtime, and a smoother experience for our application on AWS."

"We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment."

"Gremlin Reliability Management Platform is amazing with the reliability score, providing built-in Chaos Engineering experiments that you run on your service to receive a reliability score along with insights on the issues and risks present in your service that you can examine and work on."

"The Enterprise Reliability Platform has positively impacted my organization as it has significantly increased the efficiency and reliability of our systems."

"Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments, and we were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime."

"More than anything, we fix failures even before they occur, which is basically proactive risk detection and risk mitigation."

"Being an engineering product, the customization is easy for us compared to SolarWinds and ManageEngine."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

"If you are looking for the best product with the best price, Infraon is the best product."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

More Infraon IMS pros

Cons

"I think that it will be important to have resources to perform self-directed studies on Gremlin Reliability Management Platform as an improvement."

"I think Gremlin Reliability Management Platform can be improved by integrating with more AWS services or GCP services."

"I rate it an eight because we are still using it on a trial and error basis, and the pricing could be optimized for better cost visibility and ROI tracking."

"Gremlin Reliability Management Platform can be improved as the pricing is a bit expensive and the learning curve for beginners is a bit difficult."

"If you really look at the cost-benefit visibility, it is not very evident by using Gremlin Reliability Management Platform."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

More Infraon IMS cons

Pricing and Cost Advice

Information not available

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"Licensing is calculated on a per-user basis."

"The pricing is reasonable, given the features that they provide."

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Top Industries

By visitors reading reviews

Construction Company

13%

Printing Company

10%

Financial Services Firm

Sports Company

Manufacturing Company

18%

Financial Services Firm

15%

Outsourcing Company

13%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with Gremlin Reliability Management Platform?

While I have no complaints about Gremlin Reliability Management Platform, I believe the UI can be improved to enhance the developer experience for security engineers and DevOps engineers. Additiona...

What is your primary use case for Gremlin Reliability Management Platform?

My main use case for Gremlin Reliability Management Platform is to see how our applications behave under extreme stress and how resilient our application is when a simulation of server crash alongs...

What advice do you have for others considering Gremlin Reliability Management Platform?

For others considering Gremlin Reliability Management Platform, it is an excellent tool for organizations facing downtime issues, as it allows for chaos testing without needing to check logs and me...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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Comparisons

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Product Reports

Gremlin Reliability Management Platform

Download Gremlin Reliability Management Platform product report

Gremlin Reliability Management Platform report

Infraon IMS

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

Gremlin Reliability Management Platform empowers organizations to proactively identify and mitigate potential failures. It enhances system resilience through controlled chaos engineering, aiding tech teams in delivering reliable services.

Designed for tech-savvy users, Gremlin enables teams to implement chaos engineering effectively to ensure system reliability. It offers precise control over variables, allowing teams to simulate real-world scenarios and fortify system operations. Gremlin plays a strategic role in preventing downtime and maintaining optimal service delivery through a suite of advanced tools tailored for IT infrastructure.

What are the most important features of Gremlin?

Attack Library: Offers diverse failure scenarios for comprehensive testing.
Security Control: Ensures safe execution of tests with access restrictions.
Detailed Reporting: Provides insights into system weaknesses and improvements.
API Access: Facilitates automation and integration with existing systems.

What benefits should users look for in reviews?

Increased Uptime: Improved system availability through proactive testing.
Cost Efficiency: Reduced need for corrective measures post-failure.
Team Collaboration: Enhances coordination among IT and operations teams.
Product Reliability: More robust and reliable service delivery to clients.

In industries such as e-commerce, finance, and healthcare, Gremlin helps maintain service reliability by identifying vulnerabilities before they affect operations. IT teams can simulate stress tests specific to their industry, ensuring systems are resilient against potential threats, enhancing customer satisfaction, and securing business continuity.

Gremlin

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Information Not Available

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Gremlin Reliability Management Platform vs. Infraon IMS