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Grafana Loki vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (28th), Security Orchestration Automation and Response (SOAR) (14th)
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Grafana Loki is 8.7%, up from 3.7% compared to the previous year. The mindshare of Logpoint is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable part of Loki is the ability to filter logs by keywords and devices."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"Grafana Loki is easy to monitor and detect errors."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"Technical support is responsive and very friendly."
"The product is easy to use."
"The integration is very user-friendly. There are not many CLI commands. Everything is directly accessible from the web interface."
 

Cons

"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"I do not see any areas for improvement at the moment."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The product must improve its UI."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"Log management could be better because transporting the log from a password to the client system takes time."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"Logpoint is not flexible. Its documentation is not user-friendly."
"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."
"LogPoint must find a way to integrate the servers without agents."
 

Pricing and Cost Advice

"My company doesn't need to pay for the licensing cost of the solution."
"Grafana Loki is a free, open-source solution."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"Grafana Loki is an open-source solution."
"I use the open-source version of the product."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"Logpoint's pricing is mid-ranged and depends on the number of devices."
"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
57%
Computer Software Company
12%
Comms Service Provider
6%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Grafana Loki vs. Logpoint and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.