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Grafana Loki vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Log Management
39th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (43rd), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Grafana Loki is 8.7%, up from 4.2% compared to the previous year. The mindshare of Logpoint is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Volodymyr Bondarchuk - PeerSpot reviewer
Integrations enhance monitoring but problem-solving proves challenging
Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself. As part of Kubernetes technology, I noticed benefits from using this product such as availability, configuration balancing, high availability solutions for high performance, and failover clustering. It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"Grafana Loki is easy to monitor and detect errors."
"There are new features like that pilot code and things like that for profiling."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"The log collection feature is good and the solution is easily understandable. v"
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The most valuable part of Loki is the ability to filter logs by keywords and devices."
"The flexibility of the search feature and the solution's analytics features are the most valuable parts of the solution."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"Log collection, dashboards and reporting are good."
"It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. LogPoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parseable because all logs are not the same, but with LogPoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
 

Cons

"The solution's scalability depends on the team managing the Grafana instance."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"The platform's stability needs improvement."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"I would rate Grafana Loki a seven out of ten because it is open source, and sometimes there can be problems that are difficult to fix without official support."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"The product must improve its UI."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"Dashboards could be developed further."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"Sometimes, the product is not stable."
"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"One of the things we faced last year was that we had some memory issues with the server running. We were running them as virtual services, and we were facing some performance issues. Back then, there were some things that had already been solved at the end, but one of the small issues we had was that it was quite memory-consuming. After one upgrade that we did, we faced some performance issues."
"Logpoint is not flexible. Its documentation is not user-friendly."
 

Pricing and Cost Advice

"We use a free version."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"I use the open-source version of the product."
"My company doesn't need to pay for the licensing cost of the solution."
"The cost is less than other paid services like CloudWatch."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"Grafana Loki is a free, open-source solution."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"Our licensing fees are about $10,000 USD per month, which I think is fair."
"Logpoint's pricing is mid-ranged and depends on the number of devices."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Educational Organization
34%
Computer Software Company
18%
Comms Service Provider
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
I have no ideas at this moment about what could be improved in Grafana Loki.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Grafana Loki vs. Logpoint and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.