Product | Market Share (%) |
---|---|
Google Dialogflow | 25.9% |
Amazon Lex | 18.7% |
IBM Watsonx Assistant | 17.0% |
Other | 38.400000000000006% |
Product | Market Share (%) |
---|---|
ServiceNow Virtual Agent | 9.6% |
Poe | 11.1% |
DeepSeek | 6.9% |
Other | 72.4% |
A Dialogflow agent is a virtual agent that handles conversations with your end-users. It is a natural language understanding module that understands the nuances of human language. Dialogflow translates end-user text or audio during a conversation to structured data that your apps and services can understand.
Make it easy for employees and customers to resolve issues quickly and get what they need, when they need it, with an enterprise conversational experience powered by AI.
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