No more typing reviews! Try our Samantha, our new voice AI agent.

Google Cloud's operations suite (formerly Stackdriver) vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud's operations s...
Ranking in Cloud Monitoring Software
16th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Log Management (26th)
Infraon IMS
Ranking in Cloud Monitoring Software
49th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (82nd), Server Monitoring (33rd), IT Infrastructure Monitoring (56th)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.0% compared to the previous year. The mindshare of Infraon IMS is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Google Cloud's operations suite (formerly Stackdriver)0.9%
Infraon IMS1.1%
Other98.0%
Cloud Monitoring Software
 

Featured Reviews

Anand_Patel - PeerSpot reviewer
Senior Technical Architect at T-Systems International GmbH
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.
it_user1631601 - PeerSpot reviewer
GTM Manager at a computer software company with 201-500 employees
Our process efficiency has improved by having all the information in one place, which has reduced manpower
The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has really been helpful in detecting, identifying, and troubleshooting issues with cloud services used in the organization."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Provides visibility into the performance uptime."
"It's easy to use."
"I like the monitoring feature."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"The solution has improved our organization by reducing latency and also monitoring the costs of GCP usage by using the logging and monitoring features."
"Infraon IMS allows us to do several things from a single window, which is important to us."
"If you are looking for the best product with the best price, Infraon is the best product."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
 

Cons

"Google Stackdriver is a stable product, but there is some lagging we cannot stop."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it."
"It could be more stable."
"Lacking sufficient operations documentation."
"The process of logging analytics can be improved"
"The product provides minimal metrics that are insufficient."
"It is difficult to estimate in advance how much something is going to cost."
"The logging functionality could be better."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Technical support could use some improvement in terms of their response times and diagnostic accuracy."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
 

Pricing and Cost Advice

"The cost could be lower."
"We have a basic standard license without any additional costs."
"The cost of using Stackdriver depends on usage."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Computer Software Company
7%
Manufacturing Company
16%
Financial Services Firm
15%
Outsourcing Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?
As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Also Known As

Google Stackdriver, Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
Everest IMS
 

Overview

 

Sample Customers

Uber, Batterii, Q42, Dovetail Games
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. Infraon IMS and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.