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Frends vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frends
Ranking in API Management
23rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in API Management
20th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (6th), Managed File Transfer (MFT) (14th), Integration Platform as a Service (iPaaS) (12th)
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of Frends is 0.2%, up from 0.1% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Featured Reviews

Kalle Reponen - PeerSpot reviewer
Offers simplicity, ease of customization, and visibility of integrations
One thing is that Frends keep the integration, and that is something I know that it's coming, like, a later version; that is something we will be currently missing. So the end-users could take an interest in use by themselves, with the release thing some result flow. That is the most wanted and requested feature for now. Another enhancement includes the monitoring part. It would be nice to have some sort of maybe mobile app on which we can see how integrations are running if there are some problems, and getting those alerts on the mobile would be really nice.
Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user-friendly interface for constructing integration solutions is also a notable benefit."
"One of the benefits is the speed of creating something new. Second, it's replacing the old integration quite fast. Then it is like the visibility of the integration and the possibility to see what is happening in the integration."
"The product has valuable features for version control."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"When orders come in they go into our ERP system directly, so there is integration there."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"We haven't had any issues with scaling."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
 

Cons

"It is a new application and lacks some essential features compared to competitors."
"Another enhancement includes the monitoring part. It would be nice to have some sort of maybe mobile app on which we can see how integrations are running if there are some problems, and getting those alerts on the mobile would be really nice."
"One of the primary areas for improvement is a more mobile-friendly interface for the control center."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
 

Pricing and Cost Advice

"The pricing is quite fair."
"Recent changes in their pricing have removed this benefit, moving towards process-specific pricing."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high. We have elected to have SEEBURGER consulting do the installation. Licensing could also be considered high. However, one would be hard pressed to find another product that does all that this one does."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"I've heard that the solution is cheaper when compared to other products in the market."
"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."
"The pricing and licensing is very competitive."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable."
"Pricing, compared to the tool that we had earlier, is cheaper."
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Top Industries

By visitors reading reviews
Comms Service Provider
56%
Computer Software Company
13%
University
5%
Construction Company
4%
Manufacturing Company
17%
Computer Software Company
10%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Frends?
The product has valuable features for version control.
What is your experience regarding pricing and costs for Frends?
The pricing is quite fair. It is quite low compared to competitors, especially when you consider that Frends is a US-based company. So, it's almost cheap compared to them. But, we have an unlimited...
What needs improvement with Frends?
It is a new application and lacks some essential features compared to competitors. Basic features like reading and editing into Excel file format could be included.
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Frends vs. SEEBURGER Business Integration Suite and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.