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Frends vs SEEBURGER Business Integration Suite comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frends
Ranking in API Management
29th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in API Management
24th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (2nd), Managed File Transfer (MFT) (12th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of October 2026, in the API Management category, the mindshare of Frends is 0.7%, up from 0.3% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
SEEBURGER Business Integration Suite1.5%
Frends0.7%
Other97.8%
API Management
 

Featured Reviews

Lauri Vanhanen - PeerSpot reviewer
Development Manager at ELO
Integration platform has simplified logistics workflows and has streamlined complex order handling
The best aspect is that it is very easy to use. The UI is very intuitive, and you can learn it very quickly because the basic principles are straightforward and easy to search. Frends has a great UI, but the UI is missing role-based permissions. You can filter your integrations by roles and add several users to roles, but in the UI, the functionality for this kind of management feature is not optimal. User management or user role management could be improved.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the benefits is the speed of creating something new. Second, it's replacing the old integration quite fast. Then it is like the visibility of the integration and the possibility to see what is happening in the integration."
"The best aspect is that it is very easy to use."
"The product has valuable features for version control."
"The user-friendly interface for constructing integration solutions is also a notable benefit."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"The SEEBURGER Business Integration Suite (BIS) was one of a few which provided translation for various formats, communications, and integration into SAP, all under one hood."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"What improved was the ability to bring on who we wanted when we wanted to at the pace we wanted to."
"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"Because of the ease of use of the tool and the capabilities that the tool provides, we reduced the human resources that we used to need to support the previous tools."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
 

Cons

"Logging should be better."
"Another enhancement includes the monitoring part. It would be nice to have some sort of maybe mobile app on which we can see how integrations are running if there are some problems, and getting those alerts on the mobile would be really nice."
"One of the primary areas for improvement is a more mobile-friendly interface for the control center."
"It is a new application and lacks some essential features compared to competitors."
"There are a few capabilities that have come out a little late. TIBCO introduced its container edition way back; SEEBURGER is only in the initial phase of 6.7 and they are a little slow in releasing newer features."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"We use a SQL database and believe they can do better when it comes working with large databases."
"Providing more training materials, especially when new products are released, would be beneficial."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"Frontline support, or first-level support though, gets a rating of 4/10. Most of the time, they seem to be very bad at understanding the critical nature of an issue and they rarely manage to fulfill their own SLAs."
"The initial set up was done by SEEBURGER consulting. It can be complex due to various factors, such as server settings, database settings, and security settings."
"The documentation can be improved."
 

Pricing and Cost Advice

"The pricing is quite fair."
"Recent changes in their pricing have removed this benefit, moving towards process-specific pricing."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"I did a review of other options out there, as we moved into the future and our SAP implementation, that this would be the right solution. It was very comparable to other manage services out there. Thus, there wasn't any clear-cut reason to go in another direction."
"We pay per message we use. We spend about £19,000 a year with them."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"I've heard that the solution is cheaper when compared to other products in the market."
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Top Industries

By visitors reading reviews
Comms Service Provider
33%
Outsourcing Company
13%
Educational Organization
11%
Computer Software Company
9%
Manufacturing Company
13%
Financial Services Firm
9%
Construction Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

What needs improvement with Frends?
Logging should be better. Third-party software logging should be integrated into the monitors of the front-end integrations, but it does not monitor the third-party connectors through that. Those l...
What is your primary use case for Frends?
We had many different applications for Frends. For file transferring of different types, we modified the files and then used it for logistical processes including warehousing, inventory checkups, a...
What advice do you have for others considering Frends?
If you need an integration platform, I would recommend Frends. I give this product a rating of 8 out of 10.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Frends vs. SEEBURGER Business Integration Suite and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.