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Fortra's Clearswift Secure Email Gateway vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.2
Number of Reviews
44
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Fortra's Clearswift Secure ...
Ranking in Email Security
40th
Average Rating
8.6
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Email Security
20th
Average Rating
8.2
Reviews Sentiment
8.4
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (39th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (20th)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
it_user746937 - PeerSpot reviewer
Oct 2, 2017
Facilitates creation of your own content-filtering policies with relative ease
Ability to create message bypasses for groups and/or individuals. Meaning, you do not have to "whitelist" email domains or addresses when a specific bypass will do. Personal Message Manager (PMM): It allows users to release or delete quarantined messages. Also, allows users to add people to a…
Isaac Shemaria - PeerSpot reviewer
Feb 28, 2024
Helps prevent vulnerabilities and is reasonably priced for small and medium-sized businesses
The product is deployed in a remote workforce environment. Depending on the requirements of the company's clients, who may have a tool like Active Directory, which is integrated into their network, the deployment of Trend Micro Worry-Free Services Suites in a remote workforce environment becomes easy. In my company, we usually follow the process of creating a mailing list. I think everyone included in the mailing list can click and install the agent. The most impactful feature of the product on our company's organizational security stems from the email protection that the tool provides. Before choosing the product, I recommend others to consider factors like how important technical support is for your organization. Usually, there are no breakdowns in the product. If you don't have a tech-savvy person in your company, it is better to deal with a partner. I recommend the product to others who plan to use it. For SMBs, I rate the overall solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most valuable feature of the solution is the ease of deployment."
"The most important feature is behaviour detection."
"The load balancer feature is excellent."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
 

Cons

"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"The solution’s scalability is limited."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The EDR part of the product is an area of concern where improvements are required."
"Network vulnerability scanning could be improved."
"The solution's documentation is not good, and I'm struggling to change global configurations."
 

Pricing and Cost Advice

"It's a user-base subscription."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"The solution saves money so we have seen a return on investment."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"I know that the product is incredibly expensive."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
Information not available
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
7%
Government
6%
Computer Software Company
24%
Financial Services Firm
15%
Government
11%
Construction Company
7%
Computer Software Company
19%
Retailer
11%
Security Firm
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offe...
What needs improvement with Microsoft Defender for Office 365?
Microsoft Defender for Cloud Apps is a very good solution that allows you to use a single port or tool to control eve...
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What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
It's a big improvement over relying solely on Active Directory, where you need to allocate time for regular reviews o...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use the solution for managing emails and EDR, though it has evolved over the years into an XDR solution. It now in...
 

Comparisons

 

Also Known As

MS Defender for Office 365
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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
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Find out what your peers are saying about Fortra's Clearswift Secure Email Gateway vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: October 2024.
812,580 professionals have used our research since 2012.