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Fortra's Clearswift Secure Email Gateway vs Trend Micro Worry-Free Services Suites [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Clearswift Secure ...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
Email Security (31st)
Trend Micro Worry-Free Serv...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Go for it! I think it's an excellent product with great technical support."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
"Ability to create your own content-filtering policies with relative ease."
"A stable solution."
"The most valuable features of Trend Micro Worry-Free Services Suites that I found are the antivirus, anti-spamming, anti-malware services that customers are looking for and using, and they are satisfied with that."
"The load balancer feature is excellent."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The most valuable feature of the solution is the ease of deployment."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
 

Cons

"I am not satisfied with Clearswift because of the lack of customer support."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"However, we are mostly facing issues related to pricing in Worry-Free; we often lose cases based on pricing, not on other factors."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"Network vulnerability scanning could be improved."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
 

Pricing and Cost Advice

Information not available
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
11%
Retailer
9%
Comms Service Provider
8%
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

Ask a question
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What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
What advice do you have for others considering Trend Micro Worry-Free Sevices Suits?
The tool is effective in terms of email security to stop phishing attacks. It's effective up to 90-95%. I rate Trend Micro Worry-Free Services Suites an eight out of ten.
 

Overview

Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
915,287 professionals have used our research since 2012.