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Automate vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Automate delivers quick ROI by enhancing efficiency, reducing labor costs, and transforming IT operations into a profit center.
Sentiment score
7.1
Organizations achieve significant ROI with webMethods.io, citing reduced manual work and integration time, despite potential cost considerations.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
 

Customer Service

Sentiment score
7.4
Most users appreciate Automate's responsive, knowledgeable support, despite some issues like navigation difficulties and occasional language barriers.
Sentiment score
6.6
webMethods.io customer service is praised for quick support, though responses vary, with suggestions for localized and faster service.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
 

Scalability Issues

Sentiment score
7.0
Automate is praised for its scalability and flexibility, supporting easy expansion despite some cost and performance challenges.
Sentiment score
7.2
webMethods.io is highly scalable for cloud solutions and adaptable for large integrations, despite licensing and configuration challenges.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Whenever more resources are needed, they become available automatically without any human interference.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
 

Stability Issues

Sentiment score
7.0
Automate is generally stable and reliable, though performance varies with task intensity and some users report occasional issues.
Sentiment score
7.6
webMethods.io is stable and reliable with minor issues, enhanced by frequent updates, though rapid changes can be problematic.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The stability is good and consistent, with no fluctuations in functioning.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
 

Room For Improvement

Automate needs improvements in web automation, UI complexity, security, third-party integration, cloud functionality, and documentation for better user experience.
webMethods.io needs better documentation, stability, integration, performance, and user-friendly features, including cost-effective licensing and advanced capabilities.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
 

Setup Cost

Automate offers cost-effective RPA solutions with flexible pricing, appealing to enterprises compared to competitors like UiPath and Blue Prism.
webMethods.io is costly, ideal for big enterprises; licensing complex; negotiations common, but valued for its capabilities and support.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
 

Valuable Features

Automate's intuitive interface and features boost efficiency and productivity, with cost-effective licensing and minimal technical expertise needed.
webMethods.io provides scalable integration, intuitive API management, extensive connector support, robust security, and seamless connectivity for complex integrations.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
 

Categories and Ranking

Automate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
webMethods.io
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Business-to-Business Middleware (3rd), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (10th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (4th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
MohanPrasad - PeerSpot reviewer
Smooth integration and enhanced deployment with high licensing cost
webMethods.io was used to integrate APIs through the webMethods.io platform, trigger database events, and connect backend APIs through a Java backend. It was used extensively for integration purposes in my organization Integration became smoother, troubleshooting was easier, and deployment and…
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
12%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within our budget.
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

HelpSystems Automate, Automate
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Salesforce and others in Cloud Data Integration. Updated: July 2025.
864,574 professionals have used our research since 2012.