

Find out in this report how the two AI Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
There is a knowledgeable, though small, team of support engineers around the world.
They take some time to respond because they need logs and investigations, which delays the response time.
Technical support from Proofpoint was absolutely excellent.
When I raise an incident or a support ticket, it gets answered in four hours.
They offer twenty-four-hour support with SLA-based response times.
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
Fortinet FortiSIEM is highly scalable.
Fortinet FortiSIEM is easy to scale.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
It stabilizes itself in an appropriate time, so its uptime is good.
These issues may cause unusual errors and user interface issues.
Some stability issues occur, but Fortinet's technical support team provides assistance.
It was very fast, and we did not experience any interruptions.
Kong Konnect is very stable with no issues regarding reliability in my experience.
I've seen them run at major scale in large companies across the whole of Europe.
Recently, they revised it to a subscription-based, all-inclusive license.
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
The licensing model could be simplified, especially in how they charge and track usage.
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
Token integration presents challenges and has implementation complexities that need addressing.
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Windows agent licenses cost around 3,000 Rupees per device per year.
The revised model is subscription-based and more flexible.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
I wouldn't say that the setup cost is much more compared to using any other product.
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
I find the real-time monitoring and correlation capabilities effective for security alerts.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiSIEM | 1.2% |
| Kong Konnect | 0.6% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 22 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Fortinet FortiSIEM offers robust features like automation, real-time monitoring, and scalable log correlation. It integrates SOC and NOC, enhancing security by seamlessly managing data. A preferred choice for threat management, its comprehensive reports and competitive pricing add value.
Fortinet FortiSIEM serves as a comprehensive platform for security monitoring, threat detection, and incident management. It streamlines operations by integrating seamlessly with Fortinet and third-party tools, offering dynamic service discovery and user-friendly analytics. Leveraging its stable infrastructure, organizations conduct log analysis and behavioral monitoring across networks and applications. It supports compliance reporting and enhances security environments through integration with firewalls and security devices. Its cloud and on-premise options cater to regulatory and operational needs, while multitenant capabilities enable managed security service providers to extend robust security services. Users have highlighted areas for improvement in API integration, data retrieval speed, resource consumption, automation, and reporting flexibility.
What are the key features of Fortinet FortiSIEM?In healthcare, Fortinet FortiSIEM ensures compliance and secure health data management. Financial institutions utilize it for real-time monitoring and fraud detection, while educational sectors deploy for network security and data integrity. Service providers leverage its multitenant features for expansive client management.
Kong Konnect facilitates efficient management and integration of APIs, providing a streamlined experience for developers to manage their services with high scalability.
Kong Konnect is a comprehensive platform tailored for API development and management. It offers an intuitive interface that simplifies the process of connecting, managing, and securing APIs. Organizations benefit from its scalable architecture, ensuring it meets diverse operational demands and optimizes service delivery, supporting a robust API ecosystem that aligns with modern development practices.
What are the key features of Kong Konnect?In tech industries, Kong Konnect is often implemented to advance cloud-native applications by enhancing API connectivity and security. Financial services utilize it to ensure compliance and secure data sharing. Telecommunications deploy it to handle high data throughput efficiently.
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