Flexera Cloud Management Platform (CMP) optimizes cloud costs and resources while efficiently managing multi-cloud environments. Its features for monitoring and governance aid in compliance. Valued for integration capabilities and automation tools, Flexera CMP streamlines cloud operations.
Flexera Cloud Management Platform (CMP) excels in multi-cloud management, cost optimization, and automation. Users appreciate its detailed analytics and reporting features that effectively track usage and costs. The platform's flexibility in integrating with different cloud environments allows seamless operations across various services, while its governance and policy enforcement are significant strengths. However, some users note the need for better integration with additional cloud providers, a high installation complexity, and that the support documentation lacks depth. Reporting features could be more comprehensive, and scalability issues exist in larger environments. Frequent updates can sometimes disrupt ongoing activities.
What are the Key Features of Flexera CMP?
- Multi-Cloud Management: Enables management across different cloud services efficiently.
- Cost Optimization: Provides tools to optimize and reduce cloud expenditure.
- Automation Tools: Streamlines operations with powerful automation capabilities.
- Detailed Analytics and Reporting: Offers insight into usage and costs with robust reporting.
- Governance and Policy Enforcement: Maintains cloud usage compliance through strong policy enforcement.
- Integration Capabilities: Integrates seamlessly with leading cloud providers for unified operations.
What Benefits Should Users Look For?
- Operational Efficiency: Enhances cloud operations through efficient management and automation.
- Cost Savings: Reduces spending with advanced cost optimization tools.
- Compliance Assurance: Facilitates governance and maintains compliance effortlessly.
- Insightful Analytics: Provides detailed reports for better decision-making and tracking.
- Seamless Integration: Supports multiple cloud environments for a cohesive cloud strategy.
Flexera Cloud Management Platform is utilized across numerous industries, including finance, healthcare, and technology, to manage multi-cloud setups. Financial institutions leverage its cost optimization features to streamline expenses. Healthcare providers use its governance tools to ensure strict compliance with regulations. Technology companies benefit from its automation capabilities, allowing them to focus on innovation while Flexera CMP handles cloud infrastructure tasks.
Freshservice is an intelligent, cloud-native service management solution. It provides efficiency and agility through AI to create a contextual and intelligent experience. The solution also empowers employees to work whenever and wherever they need to work. Freshservice powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs that you can extend and customize.
Freshservice Features
Freshservice has many valuable key features. Some of the most useful ones include:
- ITIL-aligned processes
- Intelligent AI/ML capabilities
- Advanced CSAT
- Extensible platform
- Self-service portal
- Smart automations
- Service catalog
- Effective monitoring and alerting
- Out-of-box analytics
- Mobile app
- Marketplace apps
Freshservice Benefits
There are many benefits to implementing Freshservice. Some of the biggest advantages the solution offers include:
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Intelligent service management and customized workflows: Freshservice offers powered bots, automation, and orchestration to help you make management more efficient and gives you the ability to customize all workflows.
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Fast time-to-value: Freshservice’s out-of-the-box features help you quickly deploy it and enable easier adoption, at scale.
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Minimizes downtime: Freshservice prevents critical issues by identifying the right alerts, collaborating with context, and delivering an enhanced end-user experience.
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Extensible: The solution is extensible and allows organizations to access enterprise-scale tools to customize, integrate, and automate business workflows.
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Support: Freshservice has 24/7 support so your issues can be addressed around-the-clock.
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Boosts productivity: The Freshservice solution helps improve employee productivity. It helps you prioritize work better with real-time custom dashboards.
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Freshservice solution.
A Senior Helpdesk at a non-profit says, “I like the workflow automation capabilities, where based upon certain actions, it will automatically go and route tickets to a particular person. It is fairly user-friendly.”
PeerSpot user Cesar Q., CIO at Grupo Kasto, mentions, “The analytics are very good. The solution offers very nice incident management. The overall functionality of the product is excellent. The change management is helpful. They have an agent that we installed in every single asset. We have the inventory for all assets automatically. Contract management is very valuable for us as an IT department, as we have the information for every single computer across the company. We are starting to use the project management aspects right now. We have different projects and we have all the information in the same solution, in the same place. It makes everything more centralized and easier to access. The user interface is very nice and the solution is easy to use. You don't need to be an expert in order to navigate around and use the product. You don't need to read a lot of manuals in order to figure everything out. It's pretty intuitive.”
A Network Analyst at a real estate/law firm shares, "We find its ability to track what's going on with each request very valuable. We are also able to merge ticket requests and assign them to different groups in the company. We have another department that uses the same system."
