Fivetran Reviews

Users noted Fivetran's ability to save significant time and resources. They highlighted a decrease in lead times and the need for fewer engineers, reducing costs by avoiding additional hires. Despite cost concerns, its automated features allowed teams to focus on other priorities. Some experienced a reduction in setup and maintenance time and increased development hours. However, varied pricing updates affected perceptions of overall value.

Fivetran users report that pricing is relatively high, with a database-driven model perceived as outdated. Costs depend on data ingestion volume, ranging from $20,000 to $100,000 annually, with enterprise tiers offering better value at larger scales. Discounts and negotiation are possible, but some find the contract process opaque. Despite higher costs, many find Fivetran reliable and efficient. Smaller companies may struggle with expenses, while larger enterprises see scalability benefits with higher data use.

• "The product is reasonably expensive"
• "I rate the pricing a six out of ten."
• "The solution is affordable."

Fivetran is used primarily for business intelligence by integrating multiple data sources, centralizing them into data warehouses for analysis. Companies employ it for data replication, change data capture, ETL/ELT processes, and real-time streaming. Organizations utilize it to synchronize data from various SaaS tools, financial and marketing platforms like Salesforce, NetSuite, and SAP, typically within an ELT framework, reducing operational costs and ensuring efficient data pipeline management without requiring extensive technical expertise.

Fivetran customer service and support receive mixed feedback. Some find their support excellent, timely, and helpful, particularly on enterprise plans, while others experience delays and communication issues. Ratings vary, with some awarding high scores praising responsiveness, and others suggesting room for improvement in response times. Customer interactions reveal positive personal assistance and customization support, though some note limitations in vendor support and assistance speed. Many appreciate their willingness to incorporate suggestions.

Many found Fivetran's initial setup straightforward, while some faced complexity due to older database configurations. It is intuitive with step-by-step instructions, but newcomers might struggle. Cloud-based deployments are easier than on-prem setups. Configuration involves connecting data sources and destinations with pre-built connectors easing the process. Deployment can vary from quick installations to taking a few weeks, depending on the environment complexity. Multiple organizations reported ease with a well-documented process.

Fivetran is described as having strong scalability, catering to large enterprises and smaller organizations alike. It handles significant data volumes with a pay-as-you-go billing model, offering diverse connectivity. Expanding usage hinges on new connector releases. Users note the need for some maintenance, particularly for schema drift. Cost management is crucial due to potential high expenses. While flexibility in managing data ingestion costs is praised, the lack of a resource monitoring feature poses challenges.

Users find Fivetran stable and reliable, with most praising its consistent uptime and quick recovery from minor issues. A few note occasional critical errors that can be challenging to fix, especially when involving multiple customers. While some connectors depend on the APIs they integrate with, many are satisfied with its stability, rating it highly. Some mention issues with vendor support, yet overall, Fivetran maintains an excellent stability record.