FileAudit vs Netsurion comparison

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92% willing to recommend

FileAudit

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Executive SummaryUpdated on Sep 18, 2024

FileAudit and Netsurion offer robust solutions for IT security needs. Users prefer Netsurion overall due to its comprehensive feature set, despite FileAudit's more favorable pricing and support.

Features: FileAudit users find its file monitoring capabilities, reporting tools, and cost-effectiveness valuable. Netsurion users highlight its network security, advanced threat detection, and broader security scope.

Room for Improvement: FileAudit needs enhanced alerting functionalities, better cloud service integration, and improved user interface. Netsurion's interface, speed, and setup process require refinement.

Ease of Deployment and Customer Service: FileAudit deployment is simple with positive feedback on onboarding and support. Netsurion's deployment is smooth but slightly complex. Both receive high praise for customer service.

Pricing and ROI: FileAudit is cost-effective with strong ROI. Netsurion, though more expensive, justifies its cost with extensive features and security benefits.

To learn more, read our detailed FileAudit vs. Netsurion Report (Updated: June 2025).

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FileAudit vs. Netsurion

June 2025

Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FileAudit

Ranking in Security Information and Event Management (SIEM)

43rd

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Log Management (40th)

Netsurion

Ranking in Security Information and Event Management (SIEM)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of FileAudit is 0.1%, up from 0.1% compared to the previous year. The mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

AntoSebastin

Cyber Security Consultant - APAC at Logon Software

A scalable SIEM solution for monitoring a user's activity in the file server

The most valuable features of the solution are its quick and simple features related to advanced permissions for files, allowing for what permission needs to be granted to the users when it comes to the monitoring folder in the solution. If someone who has been denied permission to use a particular folder tries to go to that folder, then the administrator gets a notification. In general, the administrator can easily gather and maintain records if a person who has been denied permission to a particular confidential folder tries to access it.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a good and stable solution...It is a scalable solution."

"Our customer acquires the complete report which is kept for future auditing purposes."

"Alerting upon file changes is the most valuable aspect of the product."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"Expediting incident response is really great."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

More Netsurion pros

Cons

"Whenever someone cuts and paste, it shows as "file is deleted"."

"The updates management and central management console could be improved."

"The DLP function, including installation of the agent on the workstation and controlling the DLP restrictions, are areas where the product lacks."

"Netsurion's SOC can be a bit too aggressive at times."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

More Netsurion cons

Pricing and Cost Advice

"FileAudit provides a trial license for 30 days, and after that, customers can choose between perpetual licensing or the annual-based licensing option offered by FileAudit."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our pricing for Netsurion last year was US $52,000 per year."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

25%

Government

11%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about FileAudit?

It is a good and stable solution...It is a scalable solution.

What needs improvement with FileAudit?

The DLP function, including installation of the agent on the workstation and controlling the DLP restrictions, are areas where the product lacks. It would be great if the aforementioned details wer...

What is your primary use case for FileAudit?

My company uses FileAudit as an SIEM solution, and it is used for monitoring the file server activity to find out what users did in the file server, which may include modifying the file, deleting i...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Security Information and Event Management (SIEM)

June 2025

Download FileAudit product report

Download Netsurion product report

May 2025

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Agentless, remote and non-intrusive, FileAudit offers a simple more user-friendly way to safeguard and secure file access in a Windows environment. FileAudit provides real-time monitoring and alerting on all access (or access attempts). FileAudit also implements contextual functions such as mass access and alteration alerts, tracking source IP address information for remote data access, and providing granular time and date alerting parameters to monitor folder and file access at unusual or unexpected times.

IS Decisions

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

CommuniCare Health Centre, DP World, BAE Systems, Moet Hennessy, Ernst & Young, Honda, Volswagon, VTech, GlakoSmithKline, Lockheed Martin, US Navy, University of Alabama, Ministry of Interior Saudi Arabia, Total

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores