Try our new research platform with insights from 80,000+ expert users

Fidelis Elevate vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
 

Setup Cost

SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
 

Categories and Ranking

Fidelis Elevate
Ranking in Threat Deception Platforms
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (44th), SSL/TLS Decryption (3rd), Network Detection and Response (NDR) (15th), Managed Detection and Response (MDR) (23rd), Extended Detection and Response (XDR) (29th)
SentinelOne Singularity Ide...
Ranking in Threat Deception Platforms
3rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (22nd), Advanced Threat Protection (ATP) (14th), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

As of January 2026, in the Threat Deception Platforms category, the mindshare of Fidelis Elevate is 7.5%, down from 9.1% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 6.4%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Threat Deception Platforms Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Identity6.4%
Fidelis Elevate7.5%
Other86.1%
Threat Deception Platforms
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
MM
Senior Consultant at CGI
We have seen a night and day difference in mean time to detect reduction
Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job. When it comes to the mean time to detect, we see a night and day difference. When you have an MSP model with visibility across multiple entities, your ability to get a tip, follow up on the tip, and investigate it is night and day. There's no comparison between having visibility and having across-agency visibility. SentinelOne has definitely reduced their mean time to respond. With this visibility, you can now respond. Before, there was no visibility, so we definitely see a big difference. With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting. Prior to this, the alternative was partnering with an agency. going on-site and getting access. Now, being able to do that work remotely in real-time, it's a ninety-day difference in terms of being able to quickly, correctly, quickly respond and partner with the end agencies. That's a definite benefit. As an architect, I'm very curious about how AI takes security the next step forward, what it enables people to do differently, more quickly, or more comprehensively, and how that meets some of the needs today. I think that AI holds a lot of potential, and it can allow analysts to do their job quicker. It can allow them to do their job with more helpful context and, as a result, be able to perform orders of magnitude better than they would have without the tool.
report
Use our free recommendation engine to learn which Threat Deception Platforms solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Government
11%
Manufacturing Company
10%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is using 50 or more servers for the news channel, Daily Thanthi. Among those, one s...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. SentinelOne Singularity Identity and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.