Fidelis Elevate and Field Effect MDR are prominent players in the cybersecurity solutions market. Field Effect MDR holds the advantage due to its comprehensive features despite higher costs.
Features: Fidelis Elevate offers robust network visibility, advanced threat detection, and customizable threat intelligence and response features. Field Effect MDR provides seamless integration, automation, and continuous 24/7 monitoring capabilities.
Room for Improvement: Fidelis Elevate could improve in terms of feature integration and automation. Additionally, enhancing scalability options and optimizing initial setup processes could be beneficial. Field Effect MDR could work on pricing competitiveness, increasing user-specific customization, and simplifying some advanced features.
Ease of Deployment and Customer Service: Fidelis Elevate has a user-friendly deployment process and offers responsive customer service, which is ideal for businesses seeking straightforward solutions. Field Effect MDR ensures a streamlined setup with integrated tools and proactive customer service, perfect for organizations prioritizing simplicity and efficiency.
Pricing and ROI: Fidelis Elevate offers a more competitive initial setup cost and promising ROI, appealing to budget-conscious companies. Field Effect MDR, requiring a higher initial investment, is perceived as delivering superior ROI due to its extensive feature set and security efficiency.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 2.2% |
| Fidelis Elevate | 1.0% |
| Other | 96.8% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
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