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Fidelis Elevate vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.1
Field Effect MDR enhanced financial returns, facilitated contract renewals, and increased new business by 35% with appreciated pricing flexibility.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.4
Field Effect MDR's customer service is praised for responsiveness, expertise, and availability, earning commendations despite calls for extended hours.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
8.5
Field Effect MDR offers seamless scalability, efficiently accommodating growth and diverse environments with minimal maintenance and effortless upgrades.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.5
Field Effect MDR offers stable, reliable performance without crashes, integrating smoothly across environments for diverse organizations.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Enhancements needed include third-party integration, threat response, user interface, cloud support, communication, SIEM, DNS filtering, and compliance reporting.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
 

Setup Cost

Field Effect MDR is cost-effective with tiered pricing, offering value and efficiency, though budgeting can be challenging.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Field Effect MDR offers comprehensive security with advanced detection, automated responses, and proactive alerts, enhancing threat visibility and protection.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
 

Categories and Ranking

Fidelis Elevate
Ranking in Managed Detection and Response (MDR)
24th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (32nd), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (12th), Extended Detection and Response (XDR) (24th)
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of Fidelis Elevate is 0.4%, up from 0.2% compared to the previous year. The mindshare of Field Effect MDR is 3.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Rob Schenk - PeerSpot reviewer
The most valuable aspect of the solution is the comprehensive visibility it offers
The most valuable aspect of Field MDR is the comprehensive visibility the solution offers. Most solutions cover the traditional threat landscape for endpoints, including computers, endpoints, servers, etc. However, there are also risk within the network environment, such as WiFi, mobile, the Internet of Things, smart TVs, video surveillance systems, etc., that have associated vulnerabilities. These devices may not be actively managed or protected in most environments. Field Effect MDR gives you visibility across the entire ecosystem. With this broad visibility, you can significantly lower your operational risk. Field Effect has a team of high-quality security analysts reviewing the initial triage to determine whether an alert is actionable. They clear out the false positives and feed our security operation center actionable alerts. It lets us save time because we're only dealing with real issues instead of weeding out the false positives and wasting time. Managing Field Effect is straightforward. We have a good internal process to manage this. It's mainly about having some automation in place to streamline things and having some processes for keeping my software and third-party patching up to date. A lot of security alerts fall in those areas. It helps us identify issues quickly and lower the overall risk for our client rate. It groups alerts by risk levels. The nomenclature is straightforward and easy to understand. Our engineers and technicians are well-versed in the topic.
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
54%
Government
4%
Retailer
4%
Non Profit
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Field Effect Covalence
 

Overview

 

Sample Customers

First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Field Effect MDR and other solutions. Updated: April 2025.
857,028 professionals have used our research since 2012.