Try our new research platform with insights from 80,000+ expert users

FICO Falcon Platform vs IBM Trusteer vs SAS Fraud Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Fraud Detection and Prevention category, the mindshare of FICO Falcon Platform is 7.6%, down from 8.7% compared to the previous year. The mindshare of IBM Trusteer is 2.6%, down from 3.9% compared to the previous year. The mindshare of SAS Fraud Management is 4.5%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention Market Share Distribution
ProductMarket Share (%)
FICO Falcon Platform7.6%
SAS Fraud Management4.5%
IBM Trusteer2.6%
Other85.3%
Fraud Detection and Prevention
 

Featured Reviews

reviewer2511618 - PeerSpot reviewer
Real-time capability, consortium data model but offline analysis of transactions is not flexible
FICO users are business users, not developers. When setting up rules or parameters, some coding is required, and the learning curve is quite steep. This is a disadvantage of FICO. Additionally, the offline analysis of transactions is not flexible. Transactions need to be flagged as fraud to show up in the analysis, making it difficult to identify false negatives. The Identity Resolution Engine (IRE), an extension to FICO Falcon Platform, is helpful. However, integration with FICO Falcon Fraud Manager can be challenging due to its rigid template and data format requirements. This can cause delays in development and integration, potentially postponing projects by a month or two. AI is another thing they could improve is how they create the data model for my bank's detection data. From what I understand, they already have the capability to do that. But the data being processed in my bank, the ones they can process, is not really much. Maybe it's just a mistake on my part. But in terms of AI other than machine learning that they've already implemented, I have not seen any significant use case.
Olawale Ayuba - PeerSpot reviewer
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.
reviewer1562526 - PeerSpot reviewer
Scalable and easy to use but could have better technical support
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been very good so far. That said, from my perspective, has had some issues with stability and performance issues in that they have a lot of data and it has some indexing and mechanisms that work a bit slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now."
"It can make real-time decisions or real-time declines."
"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
"The security is also very good."
"The solution is easy to use."
 

Cons

"I've had bad experiences with FICO support. At the bank, we've faced critical problems where we only had minutes to find the solution, and it's hard to explain quickly. We contacted FICO, but they told us it was beyond their scope of support. They try to triage the call by asking us how much money we're losing, but I can't go into that."
"When setting up rules or parameters, some coding is required, and the learning curve is quite steep."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
"Occasionally, there are some mechanisms that can work a bit slow."
 

Pricing and Cost Advice

"The functionality is fine, but the price is getting more expensive."
"FICO is one of the best fraud detection platforms. However, a small bank might find it too expensive. In that case, I would agree it's probably not worth it. However, it's a no-brainer if your bank has 50 million accounts and 7 million credit card transactions daily."
Information not available
"If your company has the budget, I would absolutely recommend SAS."
report
Use our free recommendation engine to learn which Fraud Detection and Prevention solutions are best for your needs.
868,570 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
44%
Computer Software Company
11%
Comms Service Provider
6%
Manufacturing Company
4%
Financial Services Firm
45%
Computer Software Company
15%
Manufacturing Company
10%
Insurance Company
6%
Financial Services Firm
24%
Comms Service Provider
17%
Computer Software Company
11%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

What needs improvement with FICO Falcon Platform?
FICO users are business users, not developers. When setting up rules or parameters, some coding is required, and the ...
What is your primary use case for FICO Falcon Platform?
I use FICO Falcon app manager. I think it was from 2019, but I'm not quite sure. Maybe it was 2017. I'm a customer of...
What is your experience regarding pricing and costs for IBM Trusteer?
The solution is somewhat expensive. IBM could improve their pricing structure. It comes with both licensing and profe...
What needs improvement with IBM Trusteer?
During integration, it is difficult to fully integrate within a specified time, primarily because code snippets must ...
What is your primary use case for IBM Trusteer?
IBM Trusteer is an anti-fraud solution that is used for account takeover fraud, new account fraud, account fraud, and...
Ask a question
Earn 20 points
 

Also Known As

Falcon Platform
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Banco Satander
Nets
Find out what your peers are saying about ThreatMetrix, NICE, FICO and others in Fraud Detection and Prevention. Updated: August 2025.
868,570 professionals have used our research since 2012.