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ExtraHop Reveal(x) vs Fidelis Elevate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR reduces security incidents, personnel needs, and costs, offering quick ROI, enhanced performance, and competitive pricing.
Sentiment score
6.5
ExtraHop Reveal(x) enhances MTTR and ROI by swiftly identifying issues, benefiting finance firms but costly for healthcare.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
 

Customer Service

Sentiment score
7.0
Cortex XDR support is effective and fast but faces issues with language, delays, and high costs, yet generally satisfactory.
Sentiment score
7.6
Users highly rate ExtraHop Reveal(x) support for reliable, knowledgeable, and efficient issue resolution, despite occasional time zone delays.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I would rate their technical support nine out of ten.
Network Consultant at a non-profit with 201-500 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is scalable, supports diverse enterprises, integrates with endpoints, and enables easy expansion with cloud infrastructure.
Sentiment score
6.5
ExtraHop Reveal(x) is scalable and manages up to 100GB, though cost and upgrades may pose challenges for some users.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is highly regarded for stability, reliable performance, and well-received updates, despite minor occasional disruptions.
Sentiment score
7.5
ExtraHop Reveal(x) is highly stable and reliable, consistently performing well with regular updates, despite minor hardware issues.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
 

Room For Improvement

Cortex XDR requires enhancements in UI, integration, reporting, and pricing, while addressing false positives and improving automation and mobile support.
ExtraHop Reveal(x) needs improvements in integrations, flexibility, reporting, pricing, and cloud capabilities, while offering better training options.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
Network Consultant at a non-profit with 201-500 employees
I would like to see improvements in areas where events are getting dropped; we're not able to view complete insights.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Cortex XDR offers flexible pricing from $55 to $90 per endpoint annually, considered cost-effective for its advanced features.
Enterprise buyers find ExtraHop Reveal(x) costly, with escalating costs for scaling and specific features, despite robust capabilities.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
 

Valuable Features

Cortex XDR provides advanced threat detection with AI analytics, real-time blocking, and seamless integration for enhanced security.
ExtraHop Reveal(x) offers seamless integration, powerful analytics, and machine learning for effective threat detection and comprehensive network visibility.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
If I want to know a specific IP and which server it has been connected to, it's easy to gather those kinds of trees from the NDR.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
The solution offers a friendly GUI for security features.
Network Consultant at a non-profit with 201-500 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
ExtraHop Reveal(x)
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (6th), Network Detection and Response (NDR) (5th)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (60th), Threat Deception Platforms (10th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (36th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Henri Heuvel - PeerSpot reviewer
Technical Consultant at Axians
Cloud-based administration streamlines network security management
ExtraHop Reveal(x) can improve regarding integration capabilities. For instance, the market is getting really flooded with Microsoft Sentinel, and I know there is an integration possible, but the tools on the market right now indicate that integration should not be a skill from an integrator point of view. It should be quite easy for customers to integrate that solution into SOCs, SIEMs, or any other integration with other tools. There are various integrations from which there's a manual on how to do it, but specifically, the Microsoft portfolio, particularly Sentinel, integration is not yet there. If you score them on a scale of one to ten, ExtraHop scores around a 7.5 to an 8 on an integration basis, but there's actually room for improvement on that side. In the older days, ExtraHop had a license model where you could do all you can eat, so if you had a sensor with 10 gig of capacity, you could use all the entire 10 gig of throughput. They changed that to an asset-based license model, and that's an absolute downside of the solution, where it is harder for smaller companies to acquire the solution itself. That has given us quite some problems in positioning the solution properly within the network, so the licensing model is an absolute downside where they need to improve.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Financial Services Firm
14%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
8%
Manufacturing Company
12%
Financial Services Firm
12%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitorin...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than N...
What is your experience regarding pricing and costs for ExtraHop Reveal(x)?
We manage the setup cost ourselves, so I am quite happy with that. I also had engagement with professional services f...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Reveal(x), Revealx
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Wood County Hospital
First Midwest Bank
Find out what your peers are saying about ExtraHop Reveal(x) vs. Fidelis Elevate and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.