ExtraHop Reveal(x) for IT Operations vs NetAlly EtherScope nXG comparison

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Executive Summary

We performed a comparison between ExtraHop Reveal(x) for IT Operations and NetAlly EtherScope nXG based on real PeerSpot user reviews.

Find out in this report how the two Network Diagnostics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many valuable features in this product, but probably the biggest is the customization capability it has.""Wire data analytics.""Not only can you look at the protocol import level. It also has a live PCAP analysis.""The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network.""This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.""The most valuable features are security detections, perimeter detection, dashboards, and alerts."

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"My impression of the ease of use is that it definitely is easy to use both the handheld device and the app walking around.""The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing.""It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent.""One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic.""EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes.""The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting.""I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN.""The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner."

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Cons
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services.""This solution would be improved if it had the ability to retain data longer.""They either have to go broad or decide what their bread and butter is and get really good at that.""Network visibility is something that needs to be improved.""They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.""I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

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"The battery life could be better. There have been a couple of times that I used it and put it down, then I went to pick it up and the battery was dead. So, I need to take the power cord with me in order to continue using it.""NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem.""There is room for improvement in the battery life and price.""For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do.""AirMapper is very quick and easy once everything is on there, but I would like to see an improvement on how you get things on there. Currently, rather than being able to build up buildings or a site of things, every map is an individual piece. We should be able to set up an AirMapper survey easily and more effectively. At the moment, we just have separate floor plans. It'd be great to be able to build a building and tell where different floors are so that if it hears an AP on the floor below, it doesn't put two APs, one on that floor and one on the other floor, and it knows that there are two floors here. One is on top of the other, and it won't put the AP at both places. It would put it on one of the floors where it would be strongest. This would be one of the biggest improvements.""If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do.""The user interface could be a little bit more streamlined, a little bit easier. Sometimes it's hard to find a specific thing that you're looking for. In terms of hardware-based improvement, the battery would be the biggest issue. The battery goes out very quickly.""The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."

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Pricing and Cost Advice
  • "The pricing is fair considering the value provided."
  • "The pricing is higher than other solutions, but with such good features, I think it's worth it."
  • "The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
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  • "I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
  • "If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
  • "The stuff is expensive. I really do wish the price would come down. I don't really call support. I haven't had a problem. But it's really expensive and every year I have to pay them a ton of money. I don't want to make up reasons to justify that cost, but I'm not using the support."
  • "The cost is not cheap but it totally pays for itself because it can do so much."
  • "For the average network shop, the cost is a bit high. In a lot of organizations, people don't share test devices between teams. Generally, you need a device for the network team and a device for the system team, the security team, etc. While the cost is a little on the high side, that is offset by the regular updates and continued improvements that NetAlly adds to the device. Those improvements continue to increase the perceived value of the device."
  • "It's a pricey device, but I see value in it from a business perspective."
  • "We paid for the additional maintenance on it (for an extra year) to get that extra coverage. This was the first time that we had this solution in-house, and it was pretty pricey. So, we wanted to make sure that anything went wrong, then we could get it repaired."
  • "It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
  • More NetAlly EtherScope nXG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
    Top Answer:The pricing is somewhere in the middle. I't not cheap or expensive.
    Top Answer:What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go broad… more »
    Top Answer:Being able to do a Wi-Fi walk-around survey with a handheld tool is one of the most valuable features of NetAlly EtherScope nXG.
    Top Answer:NetAlly EtherScope nXG is priced too much and needs to come down by about 15 percent of its current price.
    Top Answer:NetAlly EtherScope nXG's reporting and table qualification could be improved. The disadvantages of NetAlly EtherScope nXG are its password life and end reporting.
    Ranking
    6th
    out of 13 in Network Diagnostics
    Views
    48
    Comparisons
    20
    Reviews
    1
    Average Words per Review
    725
    Rating
    7.0
    1st
    out of 13 in Network Diagnostics
    Views
    341
    Comparisons
    48
    Reviews
    6
    Average Words per Review
    1,845
    Rating
    9.0
    Comparisons
    Also Known As
    EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
    Learn More
    Overview

    The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

    Multi-technology, all-in-one handheld network tester that enables engineers and technicians to get more done faster, from deployment to maintenance and documentation of their ever-changing Wi-Fi and Ethernet access networks.

    The Etherscope nXG is the the industry’s first handheld analyzer for Wi-Fi 6/6E surveying (with AirMapper™ Site Survey), troubleshooting, and analysis.

    Sample Customers
    Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization49%
    Financial Services Firm10%
    Computer Software Company7%
    Government4%
    REVIEWERS
    Comms Service Provider23%
    Manufacturing Company15%
    Computer Software Company8%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise25%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise54%
    Large Enterprise35%
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise12%
    Large Enterprise50%
    Buyer's Guide
    ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG
    March 2024
    Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ExtraHop Reveal(x) for IT Operations is ranked 6th in Network Diagnostics with 8 reviews while NetAlly EtherScope nXG is ranked 1st in Network Diagnostics with 22 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while NetAlly EtherScope nXG is rated 9.0. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey. See our ExtraHop Reveal(x) for IT Operations vs. NetAlly EtherScope nXG report.

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