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ExtraHop Reveal(x) 360 vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) 360
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (19th), Container Security (30th), Network Traffic Analysis (NTA) (9th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of ExtraHop Reveal(x) 360 is 0.5%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.1%
ExtraHop Reveal(x) 3600.5%
Other98.4%
Extended Detection and Response (XDR)
 

Featured Reviews

Maksym Toporkov - PeerSpot reviewer
A competitive choice for network detection and response with exceptional user interface, ease of implementation and minimal false positives
The NDR feature analyzes network traffic, creating records with connection details. While these records offer insights, there's a limitation in investigating payloads directly. ExtraHop provides an option for an additional server to save payloads, but its temporary storage has constraints. Unlike some competitors, it lacks an automatic payload-saving feature for each detection, presenting an improvement opportunity. Suggested enhancement involves the main sensor prompting payload storage for specific detections, streamlining the investigation process, and contributing to a more efficient workflow. A drawback includes packet storage limitations for payload data, necessitating timely extraction for thorough investigations.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."
"It is scalable."
"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The load balancer feature is excellent."
"The most valuable feature of the solution is the ease of deployment."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
 

Cons

"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."
"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."
"There needs to be more support."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Network vulnerability scanning could be improved."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
 

Pricing and Cost Advice

"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."
"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Government
9%
Comms Service Provider
8%
Computer Software Company
8%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about ExtraHop Reveal(x) 360?
It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for...
What needs improvement with ExtraHop Reveal(x) 360?
The NDR feature analyzes network traffic, creating records with connection details. While these records offer insights, there's a limitation in investigating payloads directly. ExtraHop provides an...
What advice do you have for others considering ExtraHop Reveal(x) 360?
I recommend prioritizing demos over POCs when engaging with vendors. Organizing POCs involves significant time and resource investments for both parties. Instead, invest time in multiple demo sessi...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

ExtraHop Reveal(X) Cloud, Reveal(X) Cloud
No data available
 

Overview

 

Sample Customers

Wizards of the Coast
Information Not Available
Find out what your peers are saying about ExtraHop Reveal(x) 360 vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.