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Expel vs ThreatLocker Cyber Hero MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
SOC as a Service (5th)
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 2.4%, up from 2.1% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ThreatLocker Cyber Hero MDR1.2%
Expel2.4%
Other96.4%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2917971 - PeerSpot reviewer
Founder And Principal Technical Consultant at a consultancy with 51-200 employees
Expel has transformed MDR workflows and now streamlines phishing response and SOC 2 audits
Some of the best features Expel offers is the ease of use. Ease of use is top of mind. It also provides an opportunity for me to replace my SOC. Not necessarily replace my SOC because I utilize contractors on an as-needed basis, but it allows me to stay lean. I do get 24/7 monitoring, although they recently shortened up on the 24/7 monitoring offering. It also allows me to augment the existing SOC that I have for larger companies or larger enterprises that rely on me for that. It then extends the use of the tools I already have, as I mentioned with SentinelOne. Octa is another that comes to mind, and then for larger organizations that use CrowdStrike.
Andres Plaza - PeerSpot reviewer
President & Chief Executive Officer at OneconnectionIT
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Expel's customer support is great."
"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to."
"Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales."
"The customer service is really good."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"ThreatLocker is worth every penny and a couple more."
"The most valuable feature, in terms of protection, is the allowlist, which ensures that only IT-approved applications run."
"We stopped two attacks so far."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
 

Cons

"I think the 24/7 SOC could be improved."
"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"The Cyber Hero Support is not as effective as it is portrayed. There is a lot of miscommunication in notes, which are very buried and not easy to find."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
 

Pricing and Cost Advice

Information not available
"ThreatLocker is worth every penny and a couple more."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It has been excellent."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
14%
University
12%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protectio...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
 

Also Known As

Workbench, Expel SOC-as-a-Service
No data available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Information Not Available
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
921,523 professionals have used our research since 2012.