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Expel vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (4th)
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 2.0%, up from 1.9% compared to the previous year. The mindshare of Huntress Managed EDR is 9.5%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.5%
Expel2.0%
Other88.5%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"Huntress Managed EDR provides that human in the loop, which means someone is always watching your back, and that's the main difference."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"The stability is perfect."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"We are still getting many false positives."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
 

Pricing and Cost Advice

Information not available
"It works well for an MSP."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"I believe Huntress offers competitive pricing overall."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Retailer
9%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
 

Also Known As

Workbench, Expel SOC-as-a-Service
No data available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Information Not Available
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: September 2025.
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