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Entrinsik Informer vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Entrinsik Informer saves time by simplifying data access and report creation, aiding faculty decision-making over costly alternatives.
Sentiment score
6.3
SAP Crystal Reports delivers excellent ROI by enhancing ERP reporting and efficiency, with returns exceeding 1000% despite training costs.
 

Customer Service

Sentiment score
8.4
Entrinsik Informer's support is highly praised for its responsiveness, expertise, and comprehensive resources, ensuring high customer satisfaction.
Sentiment score
5.9
SAP Crystal Reports support is mixed, with larger clients prioritized, leaving smaller users often relying on online communities.
I have not encountered any problems requiring assistance.
 

Scalability Issues

Sentiment score
6.7
Entrinsik Informer scales effectively with minor challenges, often related to external systems rather than the software itself.
Sentiment score
7.6
SAP Crystal Reports is scalable for medium to large businesses, but smaller companies may find it costly.
 

Stability Issues

Sentiment score
6.7
Entrinsik Informer offers robust stability with 99% reliability, minimal issues, resolved browser compatibility, and prompt developer support.
Sentiment score
7.0
SAP Crystal Reports has become more stable since 2013, with most users experiencing improved reliability and performance.
 

Room For Improvement

Entrinsik Informer users seek better customization, integrations, user-friendly interfaces, training, and performance improvements, highlighting report and security challenges.
SAP Crystal Reports needs enhanced visualization, integration, and debugging to address interface complexity, performance issues, and compatibility limitations.
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
 

Setup Cost

Entrinsik Informer provides cost-effective licensing and maintenance options, making it appealing to enterprise users seeking competitive pricing.
SAP Crystal Reports pricing varies, around $500 per license; discounts and free viewing options exist, training adds costs.
 

Valuable Features

Entrinsik Informer offers easy report customization, security, multi-database support, real-time dashboards, and user-friendly interfaces for efficient data handling.
SAP Crystal Reports offers robust data visualization, extensive data connections, dynamic features, rapid development, and seamless Business Objects integration.
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
 

Categories and Ranking

Entrinsik Informer
Ranking in Reporting
34th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
BI (Business Intelligence) Tools (47th)
SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Reporting category, the mindshare of Entrinsik Informer is 0.3%, up from 0.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.
report
Use our free recommendation engine to learn which Reporting solutions are best for your needs.
865,484 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SAP Crystal Reports?
I believe SAP Crystal Reports could be improved or enhanced because one of the problems I am facing with it is that sometimes it hangs and uses too much memory, which is frustrating. If it is close...
What is your primary use case for SAP Crystal Reports?
My usual use cases for SAP Crystal Reports involve designing reports based on the requirements of the clients and management, such as profit and loss, graphs, multiple reports, sub reports, and das...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Entrinsik Informer vs. SAP Crystal Reports and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.