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Entrinsik Informer vs Interfacing Technologies Enterprise Process Center comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
36th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Reporting (27th)
Interfacing Technologies En...
Ranking in BI (Business Intelligence) Tools
137th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (59th), GRC (42nd), Quality Management Software (36th), Document Management Software (18th)
 

Mindshare comparison

As of October 2026, in the BI (Business Intelligence) Tools category, the mindshare of Entrinsik Informer is 0.9%, up from 0.5% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Entrinsik Informer0.9%
Interfacing Technologies Enterprise Process Center0.3%
Other98.8%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our organization uses Informer extensively, and because of the easily understandable UI, end users are able to retrieve their own data with little or no IT support."
"We are using it for reporting purposes which is working much better than selecting from column prompt."
"It is one of the best investments Barry University has ever made."
"Informer has been one of the best purchases we have made."
"Informer is or has become our standard reporting tool for all systems."
"Once I became more familiar with the data and Java Script, I was able to build very nice reports."
"I appreciate the scheduling, saving, quick launch and ease of sharing of reports."
"I think the analytics are great."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
 

Cons

"You have to know Java scripting for getting over hurdles. I wish it was more user friendly out of the box."
"More tutorials and free training would be great."
"Sometimes we think Informer is running slowly, but I suspect that has more to do with how we have it installed at our institution."
"I would like to be able to use fields from third file links which is right now limited and difficult."
"I would like to see further development on customizability options in the dashboard module."
"The use of computer columns created locally will not work in the logic but does work in the reports columns."
"My initial learning was a little rough."
"The security features are a bit ubiquitous. I appreciate the vast levels of security, but it can be a bit overwhelming in trying to set up."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

Information not available
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Construction Company
23%
University
10%
Performing Arts
8%
Manufacturing Company
8%
Construction Company
23%
Computer Software Company
19%
Healthcare Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
No data available
 

Also Known As

No data available
Enterprise Process Center
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Entrinsik Informer vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.