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Entrinsik Informer vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
35th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Reporting (30th)
Interfacing Technologies En...
Ranking in BI (Business Intelligence) Tools
143rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (68th), GRC (53rd), Quality Management Software (47th), Document Management Software (23rd)
 

Mindshare comparison

As of March 2026, in the BI (Business Intelligence) Tools category, the mindshare of Entrinsik Informer is 0.8%, up from 0.1% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.1%. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Entrinsik Informer0.8%
Interfacing Technologies Enterprise Process Center0.1%
Other99.1%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Normally programs can take as long as 6 weeks during its review and approval of new release packages to the colleges, and the Informer product allows the easy flow in the approval process, especially with the incorporation of the Import and Export Packaging feature, which allows for a developer within one environment to share their reports to other developers in a different mapping of files and fields environment, saving time and the possibility of errors during conversion."
"Customer Service: The customer service is great any issue is resolved in a timely fashion."
"We are using it for reporting purposes which is working much better than selecting from column prompt."
"Informer allowed the IT department to focus on other systems instead of retrieving the data."
"It is one of the best investments Barry University has ever made."
"The user friendly aspect of the interface and flexibility of usage."
"The return on investment is immeasurable, as we have empowered more employees than ever with report creation and our faculty are very excited to be able to manage and gather data previously unavailable to them to help guide their decisions."
"We use informer constantly; it is integral, it is vital, it is invaluable."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
 

Cons

"I would like to see further development on customizability options in the dashboard module."
"More integration with MS Office, better description of the fields and where and how they are used."
"Sometimes we think Informer is running slowly, but I suspect that has more to do with how we have it installed at our institution."
"I would like to be able to use fields from third file links which is right now limited and difficult."
"The big issue for us is that there is no way to cancel a report from the browser."
"My initial learning was a little rough."
"More tutorials and free training would be great."
"I wish there was a cron expression for bi-weekly. This becomes problematic with payroll audits."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

Information not available
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
26%
Construction Company
24%
Healthcare Company
15%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
No data available
 

Also Known As

No data available
Enterprise Process Center
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Entrinsik Informer vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.