What is ELMA 365?
ELMA 365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.
ELMA 365 Applications
ELMA 365 integrated applications cover all your business needs:
• Sales & Customer Relationship Management (CRM);
• Content and Document Management (ECM);
• Project Management;
• Robotic Process Automation (RPA)
and more.
The BPM app allows non-technical users to effortlessly create even the most complex business processes. Drag-and-drop process designer provides simplicity for modelling and accelerates the implementation of changes. Built-in monitoring tools help find bottlenecks and improve overall company’s performance.
The CRM app introduces a holistic approach to customer relationships management and sales. The whole process is automated and managed from the lead acquisition to closed deal, including processing of documentation and post-sale service.
The ECM app facilitates document management and electronic data exchange, all powered by a BPM engine.
The Projects app helps employees plan and control project activities, communicate, stay within budget and on schedule.
The RPA app prevents human errors and speeds up the working process by delegating routine tasks to software robots.
Koncert Platform provides a robust solution for businesses aiming to streamline their sales and outreach processes. It offers a suite of tools designed to enhance communication and productivity while integrating seamlessly with existing systems.
Designed for efficiency, Koncert Platform enables businesses to optimize their sales operations through automation and advanced analytics. Users appreciate its capacity to handle multiple channels of communication simultaneously, contributing to enhanced responsiveness and better customer engagement. Feedback highlights the platform's flexibility in adapting to different business needs, making it a viable tool for diverse markets.
What are the key features of Koncert Platform?
- Multi-Channel Communication: Supports communication across email, phone, and social media.
- Automation Capabilities: Automates repetitive tasks to enhance efficiency.
- Advanced Analytics: Provides insights into performance and customer behavior.
- Custom Integrations: Allows seamless integration with popular business tools.
What benefits and ROI should users consider?
- Increased Efficiency: Automates processes to save time and resources.
- Improved Engagement: Enhances customer interaction through multi-channel support.
- Cost Savings: Reduces operational costs with streamlined functionalities.
- Enhanced Insights: Offers detailed analytics for better decision-making.
Koncert Platform's implementation is particularly effective in industries such as finance, healthcare, and retail, where timely and consistent communication is critical. By enabling automated outreach and robust analytics, businesses can achieve their objectives more effectively, adapting the platform to their specific workflows.
