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Dynatrace (Private Offer Only) vs GE Proficy Smart Factory MES comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace (Private Offer Only)
Ranking in AWS Marketplace
508th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
GE Proficy Smart Factory MES
Ranking in AWS Marketplace
9th
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ES
Team Lead and General Manager at MOCOMSYS
Full-stack monitoring has improved root cause analysis but pricing and usability still need work
There are several disadvantages with Dynatrace (Private Offer Only). First, the development team prefers to have an X-View, but Dynatrace (Private Offer Only), DataDog, and New Relic did not provide an X-View of the transaction. Second, some DataDog users complained about Dynatrace (Private Offer Only) requiring more clicks to figure out problems. DataDog attempts to display major issues on one screen without forcing users to click more. Dynatrace (Private Offer Only) is more geared toward true engineers, forcing users to click more options or buttons. Third, pricing is a significant issue, particularly in Korea. When I was operating as a distributor, Korea did not have a country manager or country director for an extended period. Although there was an engineer and an account executive, there was no country manager equivalent to DataDog or New Relic. When DataDog provided strategic pricing, Dynatrace (Private Offer Only) was unable to offer comparable options. Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal. While New Relic and DataDog also have price increases during renewal, they typically waive these increases. However, Dynatrace (Private Offer Only) consistently requests customers to accept the uplifting. This pricing approach is the major reason why we lost customers in Korea.
Yulianto Artawan - PeerSpot reviewer
Field Services Engineer at Tetrapak
Trend analysis has improved troubleshooting and program testing for accurate, reliable outputs
The features I appreciate most in GE Proficy Smart Factory MES are the ability to create trends when I troubleshoot during my daily work. I can also edit the program in GE Proficy Smart Factory MES, and before I download it to the PLC, I can test it first to ensure my program is working correctly. GE Proficy Smart Factory MES has been very useful in my daily work because it is user-friendly. I can also go online and change the IP address easily, which is simpler compared to other solutions. Troubleshooting with GE Proficy Smart Factory MES is easier than other options.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dynatrace (Private Offer Only) has aided in optimizing application performance across our environments, significantly improving the fact that we have given access to the DevOps team to optimize code, review where errors are, and understand the experience that users are having when accessing our mobile application, which has helped the team optimize how the application loads, rectify errors, and subsequently deliver a seamless experience for our customers."
"Dynatrace saves both time and money."
"Dynatrace (Private Offer Only) is the greatest of all time APM tool; everything you can get is very easy to understand, and it has its own customer care support where I can reach out and get tutorials."
"Scalability is genuinely exceptional, as a customer who initially used only 20 or 30 hosts eventually expanded to more than 500 hosts, and the expansion was easier than with other local solutions or with DataDog and New Relic."
"GE Proficy Smart Factory MES facilitates improved data capture, processing, and reporting across organizational levels, from supervisory to managerial to business levels."
"GE Proficy Smart Factory MES positively impacts my organization by providing a tool for real-time production that utilizes our time in various ways, enabling us to gather all data on one page."
"I have seen a return on investment from using GE Proficy Smart Factory MES, as it enhanced productivity, leading to an increase in the number of parts manufactured, which resulted in good revenue generation for the business."
"The most positive impact of GE Proficy Smart Factory MES was the immediate gain in accuracy in measuring OEE, and in practical results, I was able to reduce unaccounted downtime by about 12% in the first few months."
"GE Proficy Smart Factory MES has positively impacted my organization, as the production has gone up to 33% in the financial year that they introduced the MES system and we upgraded the systems."
"The hardware of GE Proficy Smart Factory MES is very strong, and the software is very easy and useful for me."
"With GE Proficy Smart Factory MES, it has affected daily operations by making it a lot easier for them, taking a little bit of load off of their paperwork, but also allowing the customer to really see what is going on and see where they can make some improvements."
"GE Proficy Smart Factory MES has positively impacted my organization in many ways, for example, what we used to accomplish in a day as production has increased quite a bit, and our performance and quality of products have also improved, leading to a noticeable increase in OEE."
 

Cons

"Dynatrace (Private Offer Only) is a little costlier compared to New Relic and AppDynamics. It might want to consider reducing its cost, pricing model, or come up with different pricing models to capture untapped markets globally."
"One thing I would improve in Dynatrace (Private Offer Only) is definitely the licensing model, as it is expensive."
"Additionally, Dynatrace (Private Offer Only) continues to force customers to pay more at renewal."
"I could identify a disadvantage of Dynatrace regarding costing, as it is very expensive."
"Customer support for GE Proficy Smart Factory MES gives quick results sometimes, but there are delays at times, so I would appreciate quicker responses from their end."
"Improvements in GE Proficy Smart Factory MES should focus on enhancing the user interface for thick client displays."
"I think GE Proficy Smart Factory MES can be optimized better, specifically regarding the application right and the backup."
"GE Proficy Smart Factory MES should be a bit easier to customize."
"I think you could add more password protection inside GE Proficy Smart Factory MES."
"In terms of how GE Proficy Smart Factory MES can be improved, I believe one key area is the connectivity on the shop floor."
"I think GE Proficy Smart Factory MES is complicated for replication, but I consider that it can be scalable if properly sized."
"What I wish was easier or better with GE Proficy Smart Factory MES are some custom extensions in regards to third-party code that integrates into it, making it more of a faceplate and something easier to populate with a single tag number."
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Top Industries

By visitors reading reviews
No data available
Construction Company
28%
Manufacturing Company
22%
Healthcare Company
10%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

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What is your experience regarding pricing and costs for GE Proficy Smart Factory MES?
As for my experience with pricing, setup cost, and licensing for GE Proficy Smart Factory MES, I did not have to charge for that, so I was the integrator.
What needs improvement with GE Proficy Smart Factory MES?
In terms of how GE Proficy Smart Factory MES can be improved, I believe one key area is the connectivity on the shop floor. We need local connectors that can connect directly to the machines such a...
What is your primary use case for GE Proficy Smart Factory MES?
My main use case for GE Proficy Smart Factory MES is that we implemented this in one of the factories two to three years ago as smart manufacturing to calculate the OEE and other KPIs. We have many...
 

Overview

Find out what your peers are saying about Dynatrace (Private Offer Only) vs. GE Proficy Smart Factory MES and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.