We performed a comparison between DX SaaS and Splunk based on real PeerSpot user reviews.
Find out in this report how the two DEM - Digital Experience Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"DX allows you to customize and gives you a high degree of control."
"Easy to deploy and simple to use."
"Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later."
"The correlation capabilities are the first value that our clients say they like with Splunk."
"The logs on the solution are excellent."
"I am satisfied with the support."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"It's better than IBM, in my opinion, because it's an independent entity."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"There is improvement needed when importing from some types of data sources."
"The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."
"The configuration could be better."
"The implementation and the scanning of the logs can be difficult."
"I find the graphical options really limited and you don't have enough control over how to display the data that you want to see."
". Having a trial version or more training on Splunk would be helpful."
"The support that is included with the standard licensing fee is very bad."
"Splunk is query-based, which is not the case with most cybersecurity tools. It is based on search queries and can be difficult to use. It would be good if they can make it easier to understand how to create search queries. They can improve the knowledge base for better understanding. To create your dashboard, you need to have a search query. We have multiple firewalls in our company, and we need a dashboard for them. It would be helpful if a default firewall dashboard is included in Splunk to make monitoring easier. If a dashboard is available for a security device, the operation part will be more efficient. We won't have to follow a manual process for this."
DX SaaS is ranked 5th in DEM - Digital Experience Monitoring with 1 review while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. DX SaaS is rated 7.0, while Splunk is rated 8.2. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". DX SaaS is most compared with Zabbix, DX Unified Infrastructure Management, Nexthink, Dynatrace and Nagios XI, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace, Azure Monitor and IBM QRadar.
We monitor all DEM - Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
