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Dropbox Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.2
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
6th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

ALIE KOROMA - PeerSpot reviewer
Free to use for those signing, reliable, and great for digital signatures
I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has significantly simplified the process of getting contracts signed."
"The solution is good."
"The pricing is typically for what is in the market."
"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."
"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."
"For those signing, it is free to use."
"It's user-friendly for end users."
"Citrix has a very good file auditing features and security features."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Easy to manage and fully secure."
"The solution is scalable."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
 

Cons

"Currently, one can't accept payments over the solution."
"We do not have any unique use cases and do not need any other features."
"The tool needs to be able to integrate with other products or servers."
"They should ensure that every company can accept it. I'm not sure if all companies use it."
"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."
"It is complicated to sign the documents directly on the screen."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"They should integrate the solution with more email services."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"My only issue with this solution is the cost, which should be improved."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The user interface is not very intuitive."
"Some of our customers are facing issues if they've deployed in hybrid mode."
 

Pricing and Cost Advice

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."
"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."
"You have to work hard in order to get the suitable licenses."
"I give the cost of the solution a five out of five."
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
University
16%
Financial Services Firm
10%
Educational Organization
6%
Computer Software Company
13%
Financial Services Firm
10%
Legal Firm
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Dropbox Sign?
Signing the documents directly on the screen is complicated for the solution. They should improve this particular area.
What is your primary use case for Dropbox Sign?
I used the solution to read and sign the contract documents.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

HelloSign
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Information Not Available
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox Sign vs. ShareFile and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.