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Dropbox Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Some companies saw benefits in ROI and paperwork but others noted no significant efficiency or financial gains.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
I have seen a return on investment because I have reduced a lot of paperwork.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
 

Customer Service

Sentiment score
3.4
Most users haven't needed to contact Dropbox Sign's support, so feedback on their service effectiveness is unavailable.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
 

Scalability Issues

Sentiment score
6.9
Dropbox Sign is praised for scalability, enabling easy start and expansion, making it adaptable to growing business needs.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
 

Stability Issues

Sentiment score
8.7
Dropbox Sign is praised for its stability and reliability, with users consistently rating it between 7 and 10.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Room For Improvement

Dropbox Sign should enhance security, integration, feature accessibility, and compatibility across devices while offering a free basic cloud version.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
Dropbox Sign can be improved because with some types of connection, I cannot use Dropbox.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
 

Setup Cost

Dropbox Sign is praised for its competitive pricing, ease of use, and accessibility compared to alternatives like Adobe.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
I do not find any part confusing or expensive.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
 

Valuable Features

Dropbox Sign offers user-friendly functionality with document storage, remote access, and free recipient signing to streamline organizational processes.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
I can prepare documents for signing by placing signature fields and customizing the layout.
Consultant at a tech vendor with 10,001+ employees
Dropbox Sign has positively impacted my organization because I can upload something on Dropbox without the physical paper of all my documents.
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
 

Categories and Ranking

Dropbox Sign
Ranking in eSignature (Electronic Signature)
7th
Average Rating
8.8
Reviews Sentiment
5.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
4th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
 

Mindshare comparison

As of December 2025, in the eSignature (Electronic Signature) category, the mindshare of Dropbox Sign is 3.0%, down from 3.4% compared to the previous year. The mindshare of ShareFile is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
ShareFile2.3%
Dropbox Sign3.0%
Other94.7%
eSignature (Electronic Signature)
 

Featured Reviews

reviewer2785143 - PeerSpot reviewer
Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees
Digital sharing has replaced bulky paperwork and now allows photo and document links for everyone
The best features Dropbox Sign offers include having a Dropbox account, but you can use Dropbox even if you are not signed in. That feature helps me and my team because if I upload something on Dropbox, I can send the link also to those who do not have Dropbox. This is very useful because you do not need to be subscribed to download something from the site. Dropbox Sign has positively impacted my organization because I can upload something on Dropbox without the physical paper of all my documents. This allows me to travel more lightly. Specific benefits include saving time.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
9%
Legal Firm
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Dropbox Sign?
I have had no experience with pricing, setup cost, or licensing.
What needs improvement with Dropbox Sign?
I cannot think of any improvements for Dropbox Sign at this time.
What is your primary use case for Dropbox Sign?
My main use case for Dropbox Sign is sharing folders and files with other people. I used Dropbox Sign in a recent situation at work when I had to share some PPT or code and we could not use the cli...
Ask a question
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Comparisons

 

Also Known As

HelloSign
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Information Not Available
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Dropbox Sign vs. ShareFile and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.