Dropbox Sign vs ShareFile comparison

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90% willing to recommend

Dropbox Sign

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 29, 2025

Dropbox Sign and ShareFile are competing digital tools in document management and workflow optimization. While Dropbox Sign is more appealing for budget-conscious buyers due to its favorable pricing and support, ShareFile offers superior features that justify a higher cost.

Features: Dropbox Sign provides seamless e-signature solutions with strong integration capabilities, a user-friendly interface, and template saving for repeated use. ShareFile prioritizes secure file storage, sharing, and collaboration, enhanced security features, and on-premises solutions for external file sharing.

Room for Improvement: Dropbox Sign could expand its document management functionalities, enhance file storage options, and provide more advanced collaboration tools. ShareFile might benefit from a simpler setup process, improved user interface for less tech-savvy users, and more competitive pricing for smaller businesses.

Ease of Deployment and Customer Service: Dropbox Sign benefits from an easy-to-implement deployment process and responsive customer service aiding rapid issue resolution. ShareFile's deployment is more complex, but it offers extensive support options to assist clients, potentially requiring more initial setup time.

Pricing and ROI: Dropbox Sign's competitive pricing focuses on value for basic e-signature needs, leading to quicker ROI. ShareFile incurs higher setup costs but offers significant long-term ROI for businesses needing advanced document management. Dropbox Sign is attractive for budget-focused investments, while ShareFile caters to comprehensive needs for a larger budget.

To learn more, read our detailed Dropbox Sign vs. ShareFile Report (Updated: September 2025).

Dropbox Sign vs. ShareFile

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dropbox Sign

Ranking in eSignature (Electronic Signature)

8th

Average Rating

9.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ShareFile

Ranking in eSignature (Electronic Signature)

4th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (8th), Cloud Data Exchange Services (3rd)

Mindshare comparison

As of October 2025, in the eSignature (Electronic Signature) category, the mindshare of Dropbox Sign is 3.1%, down from 3.2% compared to the previous year. The mindshare of ShareFile is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Market Share Distribution
Product	Market Share (%)
ShareFile	2.0%
Dropbox Sign	3.1%
Other	94.9%

eSignature (Electronic Signature)

Featured Reviews

ALIE KOROMA

Logistics Specialist at a computer software company with 1,001-5,000 employees

Free to use for those signing, reliable, and great for digital signatures

I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."

"The pricing is typically for what is in the market."

"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."

"For those signing, it is free to use."

"The solution is good."

"The solution has significantly simplified the process of getting contracts signed."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"It's user-friendly for end users."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Easy to manage and fully secure."

"Citrix has a very good file auditing features and security features."

"The solution is scalable."

Cons

"We do not have any unique use cases and do not need any other features."

"The tool needs to be able to integrate with other products or servers."

"Currently, one can't accept payments over the solution."

"They should ensure that every company can accept it. I'm not sure if all companies use it."

"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."

"It is complicated to sign the documents directly on the screen."

"Everything they have should be integrated into one item."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"There are sometimes scalability issues after updates."

"My only issue with this solution is the cost, which should be improved."

"The user interface is not very intuitive."

"They should integrate the solution with more email services."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

Pricing and Cost Advice

"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"You have to work hard in order to get the suitable licenses."

"I give the cost of the solution a five out of five."

"Citrix has a very good file auditing features and security features."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Legal Firm

11%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Comparisons

Box Sign vs Dropbox Sign

Compared 49% of the time

Adobe Sign vs Dropbox Sign

Compared 28% of the time

DocHub vs Dropbox Sign

Compared 23% of the time

More Dropbox Sign Competitors

Box vs ShareFile

Compared 19% of the time

SharePoint vs ShareFile

Compared 16% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 15% of the time

Egnyte vs ShareFile

Compared 12% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 10% of the time

More ShareFile Competitors

Product Reports

eSignature (Electronic Signature)

Download Dropbox Sign product report

Download ShareFile product report

Also Known As

HelloSign

Citrix RightSignature, Citrix ShareFile

Overview

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

Sample Customers

Information Not Available

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Dropbox Sign vs. ShareFile