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Dollar Universe Workload Automation vs Jitterbit Harmony comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Dollar Universe Workload Au...
Ranking in Workload Automation
24th
Average Rating
6.6
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jitterbit Harmony
Ranking in Workload Automation
31st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (54th), Cloud Data Integration (26th), Integration Platform as a Service (iPaaS) (18th)
 

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of Dollar Universe Workload Automation is 1.8%, up from 1.7% compared to the previous year. The mindshare of Jitterbit Harmony is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.6%
Dollar Universe Workload Automation1.8%
Jitterbit Harmony0.9%
Other94.7%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
MH
Senior Presales Engineer at a computer software company with 51-200 employees
Highly stable, flexible pricing, and simple setup
As a new customer, you have the opportunity to explore the upcoming new versions of Dollar Universe Workload Automation which are set to bring about many changes and introduce exciting new features to make your life easier. However, if you are a new customer and starting from scratch, I would recommend choosing Automic instead. On the other hand, if you are an existing customer with valuable skills and knowledge of Dollar Universe, and you are content with the current features and functionalities, then it may be more beneficial for you to stick with a higher version of Dollar Universe Workload Automation. I rate Dollar Universe Workload Automation an eight out of ten.
Mohamed Abd Kader - PeerSpot reviewer
Head of Enterprise Architecture at Mantrac Group
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of JAMS is its robustness."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."
"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"It's a full-featured job scheduling tool. The part that I liked the best was the support team. This tool was new, and we were all learning it and setting up the different jobs that were complex in nature. Their support team was very responsive in helping us out through the setup and resolving the issues. They have been incredibly awesome."
"The dashboard is intuitive."
"The most valuable features of Dollar Universe Workload Automation are stability and scalability."
"The solution is easy to use and is one of its most valuable features...I rate its scalability a nine out of ten."
"Some of the automation options are quite good."
"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"It is a scalable solution."
"The Cloud Console for monitoring and troubleshooting data operations."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"It runs like an appliance and has tremendous throughput."
"We only use small parts of the solution, however, the parts that we use are quite adequate."
"It is very easy to build integrations and processes to pull and push data."
"Easy integration with Salesforce"
 

Cons

"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The product does not allow the users to cut and paste the job names from the screen."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The documentation is not super... It's not as quick and slick as I'd like it to be."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"There are some features that don't work as expected."
"The interface of Dollar Universe Workload Automation could improve to something more modern. Additionally, Kubernetes is not an option to use in"
"The solution needs stability improvement when connecting to the script or trying to find something. It takes a few seconds to perform the function or needs a complete reorganization."
"You need to have some development skills or hire a Jitterbit engineer to make changes."
"Looping through complex data structures can be difficult."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"Sometimes additional connectors are needed."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"Sometimes we experience disconnections and I have to close all Jitterbit programs."
"Its API management capabilities need improvement."
 

Pricing and Cost Advice

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"It's expensive, to be honest, but it does the job."
"JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
"There are no additional costs other than the license for Fortra's JAMS which is affordable."
"The product is reasonably priced, and we don't have any add-ons."
"The price of Dollar Universe Workload Automation is comparable to other solutions on the market. There can be discounts available depending on the business."
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"Each business needs to determine if it is a mission critical aspect."
"Jitterbit was extremely cost effective for us compared to other options."
"The solution's cost is mid-ranged compared to other vendors."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
26%
Manufacturing Company
11%
Computer Software Company
9%
Government
8%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
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Also Known As

No data available
CA Automic Dollar Universe
Jitterbit, Jitterbit Harmony
 

Interactive Demo

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Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
TCS Bancs, Gaumont, Bank Turkey
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about Dollar Universe Workload Automation vs. Jitterbit Harmony and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.