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DocStar ECM vs Hyland Perceptive Content comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Ranking in Document Management Software
13th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Enterprise Content Management (26th)
Hyland Perceptive Content
Ranking in Document Management Software
14th
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Document Management Software category, the mindshare of DocStar ECM is 2.9%, up from 1.2% compared to the previous year. The mindshare of Hyland Perceptive Content is 3.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
DocStar ECM2.9%
Hyland Perceptive Content3.0%
Other94.1%
Document Management Software
 

Featured Reviews

it_user255402 - PeerSpot reviewer
President/Owner with 51-200 employees
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
it_user588597 - PeerSpot reviewer
Project Accountant at a construction company with 1,001-5,000 employees
Once a document is scanned, you can neither edit it nor change its location.
I would like it to have more functions, like Bluebeam. It can be improved so that we can edit the file that got scanned into the system. If we scan the document to the wrong place, we can’t change it. As an example, if something was scanned as a reference, but should be an invoice, you cannot change it afterwards. I think it should have more functions that will allow us to edit the file in ImageNow -- such as adding pages, deleting pages. I also think it should have more hot keys (maybe I just don’t know there are) for easier “route forward”, “view next item”, so I don’t have to use my mouse. There is also a question that came up when I was using it recently, why do we need both “properties” and “forms”? If we index the document in Forms, it will take a long time for it to move to another queue and show the info. If we index it in Properties, it will update immediately. My question is why do we need both? Can’t we just put info in Forms and it will work just like Properties? It is time-consuming to put info in both pages. If the invoice is out of balance, maybe there should be a function that stops it being routed forward. If we route it by accident, it takes time for the approver to reject and routed back. If we can catch it in the first place and fix it when there is a warning sign. I know that there will be a red message saying “out of balance”, but it doesn’t always show up. Is it possible for us to “recall” the routed item? Just like recalling an email that you accidentally sent out. Can we make the Notes section working like a sticky note so it shows name/date, shows the most recent message on top. Sticky note is hard to read (too small) and easily get missed as people put it anywhere. We use notes section for every invoice. We often put a lot of messages there and it gets messy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have some very compelling case studies with a very positive ROI."
"There are no lost documents, and everyone can see them based on security clearance."
"If you want to go paperless, this is a great product."
"I like the ability to have workflows."
"Customizability that the product gives to make the end user happy."
 

Cons

"Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process"
"Too many companies/products have been purchased by Perceptive over the past few years with what feels like little development on currently owned products."
"Bar Code OCR ICR."
"From my understanding, ImageNow licenses are not compatible with laptop computers (at least not with the one that I have). Therefore, if I have a PDF on my screen, in order to get it into ImageNow, I have to either email it to someone with a license, who can print directly to ImageNow, or print it out and have someone at a scanning station, scan it in and then link it to a student’s record."
"It will stop working if you are in the system for too long."
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Top Industries

By visitors reading reviews
No data available
Healthcare Company
15%
Manufacturing Company
12%
University
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
No data available
 

Also Known As

docSTAR eclipse
ImageNow
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
Information Not Available
Find out what your peers are saying about Hyland, Microsoft, Conga and others in Document Management Software. Updated: March 2026.
885,311 professionals have used our research since 2012.