Dista Field is a dynamic location-enabled field service management solution that helps organizations with mobile workforce to unleash the full potential of their field service operations by intelligent scheduling, route optimization, real-time tracking and more ensuring higher customer experience and improved efficiency.
Powered by Google Maps and built on the Google Cloud Platform, this field force management solution enhances job allocation, appointment setting, beat planning, proof of execution and service planning with smart insights powered by location intelligence and analytics.
Some of the best features of this solution are:-
1) Live agent tracking - Monitor your field agents in real time out in the field.
2) Intelligent routing - Plan your job schedule by considering all the variables that can impact travel, including turn-by-turn directions, predictive traffic and live traffic updates.
3) Automated Work Order Scheduling - Allocate jobs to your technicians based on multiple criteria or automatically get recommendations on the best available field-staff.
4) Attendance & Monitoring- Check for route deviation, false check-ins and navigation assistance with geo-fencing.
5) Instant Alerts - Give technicians, partners, and customers full visibility with real time updates and access to job status.
6) Service Delivery Optimization - Recreate operational zones on your admin dashboard with geo-tagged visit transactions, customer profiling, ticket management, visit planning, trip planning.
7) Territory Optimization - Recreate operational zones on your admin dashboard. Verify addresses and decide serviceable areas through geotagging.
8) Central Decision Dashboard - 360 degree real-time cockpit view of the entire operations with live tracking links. SOS for field agents to report vehicle breakdown or other emergencies.
InsightSquared is a Salesforce Analytics product for small- and midsized- businesses (SMBs). InsightSquared's business intelligence solution provides analytics tailored specifically to aide with sales, marketing, finances, staffing, and support services. InsightSquaredsales tools (with Salesforce integration) allow for objective performance analysis and predictions based on data, not intuition. You can forecast closed deals based on the win rates of specific employees, identify high-opportunity leads, and compare forecasts to historical sales averages. Pipeline management tools allow for the view of user-defined pipeline stages and lead progress. You can even identify your most efficient reps for each stage of the process for data-driven sales coaching. InsightSquared marketing tools help you analyze campaigns, leads generated, track sourced deal conversion rates, align with sales objectives, and identify times and methods of highest traffic and conversion rates. InsightSquared finance tools integrate with Quickbooks and cleanly display all historical data for the quick identification of trends. Drill-down, customer-based analysis not possible with Quickbooks alone and centralized company-wide reporting make accountants more productive and powerful. Staffing analytics from InsightSquared helps out HR. Job order management, candidate source analysis, and placement history analysis all allow you to better track prospective hires and their potential. Activity dashboards and data-driven coaching tools allow you to manage and better monitor the progress of your current employees. InsightSquare support analytics allow specific drill-down into problem accounts and customers, trends in time of day, time until resolution, rep success, and aggregated case management.
