Digium Switchvox vs NEC UNIVERGE Sphericall comparison

Digium and NEC are both solutions in the Unified Communications category. Digium is ranked #8, while NEC is ranked #10. Digium holds a 4.4% mindshare in UC, compared to NEC’s 3.3% mindshare. Additionally, 100% of Digium users are willing to recommend the solution.

Digium Switchvox

Read 2 Digium Switchvox reviews

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259 Comparison Views

100% willing to recommend

NEC UNIVERGE Sphericall

Read 1 NEC UNIVERGE Sphericall review

323 Views
194 Comparison Views

0% willing to recommend

Digium Switchvox

NEC UNIVERGE Sphericall

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Digium Switchvox and NEC UNIVERGE Sphericall based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, 3CX, Digium and others in Unified Communications.

To learn more, read our detailed Unified Communications Report (Updated: March 2026).

Buyer's Guide

Unified Communications

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Digium Switchvox

Ranking in Unified Communications

8th

Ranking in IP Telephony & Unified Communications

8th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NEC UNIVERGE Sphericall

Ranking in Unified Communications

10th

Ranking in IP Telephony & Unified Communications

7th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Mobile Communication Gateways (2nd)

Mindshare comparison

As of April 2026, in the Unified Communications category, the mindshare of Digium Switchvox is 4.4%, up from 1.8% compared to the previous year. The mindshare of NEC UNIVERGE Sphericall is 3.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Communications Mindshare Distribution
Product	Mindshare (%)
Digium Switchvox	4.4%
NEC UNIVERGE Sphericall	3.3%
Other	92.3%

Unified Communications

Featured Reviews

it_user489357

Consulting Partner at a tech services company with 51-200 employees

The Switchboard Redesign, Wall board in Switchboard, and Browser based video conferencing are extremely valuable.

Switchboard Redesign & Widget Wall board in Switchboard Browser based video conferencing Mobile App REST Interface Call Center Management is easier now Switchvox responsiveness has improve greatly Our staff are very happy with the new Switchvox UI & UX of the Mobile App Experience with…

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it_user422535

Co-Founder at a comms service provider with 501-1,000 employees

The capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies.

Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software based. We have customers who started up with the product running v2 over ATM and are now based on SWA (Software Assurance) they have been migrating to the latest versions of the software, replacing some gateways from ATM to ethernet, however I believe there is no need to drop their investment. Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop). Finally, the capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies with the option to access to great tools for collaboration and stop spending a lot of money in travelling, training, etc.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Call Center Management is easier now and our staff are very happy with the new Switchvox."

"Follow Me feature offers me the convenience of communication from anywhere Easily drag and drop calls to others"

"It is as robust and stable from a few phones in one location to thousands of phones over hundreds of locations."

"Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop)."

Cons

"The switchvox mobile app."

"This was a weakness in the past, and it took a few years from the acquisition of the product until now for it to become a core IP solution."

"Customer Service: This was a weakness in the past, and it took a few years from the acquisition of the product until now for it to become a core IP solution."

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Product Reports

Buyer's Guide

Unified Communications

March 2026

Download Digium Switchvox product report

Buyer's Guide

Unified Communications

March 2026

Download NEC UNIVERGE Sphericall product report

Also Known As

Switchvox

UNIVERGE Sphericall

Overview

VOIP phone systems

Digium

UNIVERGE Sphericall is a complete, software-based, unified communications solution that redefines the way a business and individuals communicate.

NEC

Sample Customers

CORAF/Wecard

The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve

Buyer's Guide

Unified Communications

March 2026

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