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Digium Switchvox vs NEC UNIVERGE Sphericall comparison

Digium and NEC are both solutions in the Unified Communications category. Digium is ranked #8, while NEC is ranked #16. Digium holds a 3.7% mindshare in UC, compared to NEC’s 2.0% mindshare. Additionally, 100% of Digium users are willing to recommend the solution.
Digium Switchvox
Read 2 Digium Switchvox reviews
  • 166 Views
  • 154 Comparison Views
100% willing to recommend
NEC UNIVERGE Sphericall
Read 1 NEC UNIVERGE Sphericall review
  • 204 Views
  • 104 Comparison Views
0% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Digium Switchvox and NEC UNIVERGE Sphericall based on real PeerSpot user reviews.

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To learn more, read our detailed Unified Communications Report (Updated: November 2025).
Buyer's Guide
Unified Communications
November 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digium Switchvox
Ranking in Unified Communications
8th
Ranking in IP Telephony & Unified Communications
7th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NEC UNIVERGE Sphericall
Ranking in Unified Communications
16th
Ranking in IP Telephony & Unified Communications
6th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Mobile Communication Gateways (2nd)
 

Mindshare comparison

As of November 2025, in the Unified Communications category, the mindshare of Digium Switchvox is 3.7%, up from 1.4% compared to the previous year. The mindshare of NEC UNIVERGE Sphericall is 2.0%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Market Share Distribution
ProductMarket Share (%)
Digium Switchvox3.7%
NEC UNIVERGE Sphericall2.0%
Other94.3%
Unified Communications
 

Featured Reviews

it_user489357 - PeerSpot reviewer
The Switchboard Redesign, Wall board in Switchboard, and Browser based video conferencing are extremely valuable.
Switchboard Redesign & Widget  Wall board in Switchboard Browser based video conferencing  Mobile App REST Interface  Call Center Management is easier now  Switchvox responsiveness has improve greatly  Our staff are very happy with the new Switchvox UI & UX of the Mobile App Experience with…
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it_user422535 - PeerSpot reviewer
The capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies.
Staff for administering Univerge 3C are telecomms specialist, but the person who administrates Active Directory could be the one as it´s a platform that is fully software based. We have customers who started up with the product running v2 over ATM and are now based on SWA (Software Assurance) they have been migrating to the latest versions of the software, replacing some gateways from ATM to ethernet, however I believe there is no need to drop their investment. Another great feature is the unique User Centric Capability that allows IT administrator full control of the users based on their Microsoft AD credentials independently of their multiple devices (Deskphone; Smart Phone; Tablet and/or PC/Laptop). Finally, the capability of becoming a Web Collaboration Platform by simply adding a server and licenses empowers companies with the option to access to great tools for collaboration and stop spending a lot of money in travelling, training, etc.
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Comparisons

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Cisco UCM vs NEC UNIVERGE Sphericall Logo
Cisco UCM vs NEC UNIVERGE Sphericall
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Product Reports

Buyer's Guide
Unified Communications
November 2025
Digium Switchvox reportDownload Digium Switchvox product report
Buyer's Guide
Unified Communications
November 2025
NEC UNIVERGE Sphericall reportDownload NEC UNIVERGE Sphericall product report
 

Also Known As

Switchvox
UNIVERGE Sphericall
 

Overview

VOIP phone systems
Digium
UNIVERGE Sphericall is a complete, software-based, unified communications solution that redefines the way a business and individuals communicate.
NEC
 

Sample Customers

CORAF/Wecard
The Peninsula Shanghai, Voorhees College, Keller Williams Realty, Curve
Buyer's Guide
Unified Communications
November 2025
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See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.