Dell CloudIQ vs Infraon IMS comparison

Dell Technologies and EverestIMS are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #33 with an average rating of 8.3, while EverestIMS is ranked #56. Dell Technologies holds a 0.9% mindshare in IM, compared to EverestIMS’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Dell CloudIQ

Read 9 Dell CloudIQ reviews

1,370 Views
1,302 Comparison Views

90% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

879 Views
571 Comparison Views

100% willing to recommend

Dell CloudIQ

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and Infraon IMS are competing products in the IT infrastructure management and monitoring category. Infraon IMS holds an advantage with its comprehensive feature set, while Dell CloudIQ is noted for cost-effectiveness and support.

Features: Dell CloudIQ focuses on predictive analytics and automation, aiming to provide real-time insights and dynamic updates. Infraon IMS offers a wide range of IT management tools with robust integration capabilities and an emphasis on resource management and integration flexibility.

Room for Improvement: Dell CloudIQ could enhance its integration capabilities and expand its feature set to match broader infrastructure needs. It may also focus on advancing resource management tools. Infraon IMS could simplify its service deployment and reduce the complexity of its customization options. Enhanced automation capabilities might also be beneficial, along with cost reduction strategies to lower initial investments.

Ease of Deployment and Customer Service: Dell CloudIQ is recognized for quick and simple deployment with strong customer support, facilitating seamless integration. Infraon IMS provides a streamlined deployment but focuses on customizable approaches to fit specific infrastructure requirements. Dell CloudIQ offers straightforward customer service, while Infraon IMS emphasizes a tailored service model.

Pricing and ROI: Dell CloudIQ is cost-effective with a lower setup cost and significant ROI through automation efficiency. Infraon IMS presents higher upfront costs but delivers substantial ROI through its comprehensive feature set and customization abilities. While Dell CloudIQ is often regarded as more economical, Infraon IMS offers value through its extensive functionality.

To learn more, read our detailed Dell CloudIQ vs. Infraon IMS Report (Updated: November 2025).

Buyer's Guide

Dell CloudIQ vs. Infraon IMS

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in IT Infrastructure Monitoring

56th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (86th), Server Monitoring (36th), Cloud Monitoring Software (51st)

Mindshare comparison

As of December 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.1% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Dell CloudIQ	0.9%
Infraon IMS	0.5%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Srinivasa Molguri

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The dashboard is clear and user-friendly."

"The tool for forecasting capacity is valuable."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The dashboard is clear and user-friendly."

"Has really nice roll-up dashboards."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

More Dell CloudIQ pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The backup, restore, and comparison features are all good."

"The feature that I like the most and the best part is the customization."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

Cons

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"In terms of improvement, they should enhance the product range."

"The process of upgrading could be streamlined."

"It can improve the reporting facility to create custom reports or dashboards."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"It can improve the reporting facility to create custom reports or dashboards."

"Doesn't do well in terms of integrating with technologies other than Dell."

"The reporting capabilities of this solution could be improved."

More Dell CloudIQ cons

"Email support is a bit slow. Once you drop an email, it takes time."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

12%

Financial Services Firm

10%

Government

Manufacturing Company

18%

Computer Software Company

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

See all answers

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

See all answers

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

Comparisons

HPE OneView vs Dell CloudIQ

Compared 21% of the time

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 17% of the time

Cisco Intersight vs Dell CloudIQ

Compared 16% of the time

OpsRamp vs Dell CloudIQ

Compared 6% of the time

More Dell CloudIQ Competitors

Zabbix vs Infraon IMS

Compared 21% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 18% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 16% of the time

ManageEngine OpManager vs Infraon IMS

Compared 10% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Download Dell CloudIQ product report

Buyer's Guide

Infraon IMS

December 2025

Download Infraon IMS product report

Also Known As

No data available

Everest IMS

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

North Carolina State University

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Dell CloudIQ vs. Infraon IMS

November 2025

Free Report: Dell CloudIQ vs. Infraon IMS

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