Try our new research platform with insights from 80,000+ expert users

Darktrace vs Fortinet FortiSIEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
5.1
Fortinet FortiSIEM delivers security improvements and customer satisfaction, leading to positive financial outcomes despite no explicit ROI measurement.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
The platform has resulted in time saved and reduces mean time to response, making it a great platform.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.7
Fortinet FortiSIEM's customer service is seen as professional but has mixed reviews on response times and support accessibility.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at City Edge
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
Local tech support is available, however, for more critical or technical issues, we depend on the OEM directly, especially when it comes to on-prem solutions.
IT Solutions Product Manager at a computer software company with 11-50 employees
There is a knowledgeable, though small, team of support engineers around the world.
Network Engineer at Laminar Communications Pty Ltd
The customer support for Fortinet FortiSIEM is excellent.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
7.6
Fortinet FortiSIEM scales well, accommodating different business sizes but faces challenges with licensing, architecture, and configuration complexities.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at City Edge
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
At any point in time, when network devices increase or there is a change in the infrastructure, we can add more workers and collectors to expand our infrastructure setup.
IT Solutions Product Manager at a computer software company with 11-50 employees
Fortinet FortiSIEM is highly scalable.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM's scalability is excellent, and it is also easy to configure, maintain, and operate.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
6.2
Fortinet FortiSIEM is reliable and stable, handling updates well, with users rating its performance highly despite occasional bugs.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
It stabilizes itself in an appropriate time, so its uptime is good.
IT Solutions Product Manager at a computer software company with 11-50 employees
These issues may cause unusual errors and user interface issues.
Network Engineer at Laminar Communications Pty Ltd
Some stability issues occur, but Fortinet's technical support team provides assistance.
Network Engineer at Ogma Consulting
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Fortinet FortiSIEM needs improvements in integration, user interface, support, cost, and features like AI and automated responses.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Recently, they revised it to a subscription-based, all-inclusive license.
IT Solutions Product Manager at a computer software company with 11-50 employees
The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products.
Network Engineer at Laminar Communications Pty Ltd
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management.
Network Engineer at Ogma Consulting
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Fortinet FortiSIEM provides flexible pricing that can be cost-effective, but costs may increase with additional modules and scalability.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Setting it up for oneself as an enterprise-licensed product can be quite expensive.
Network Engineer at Laminar Communications Pty Ltd
Windows agent licenses cost around 3,000 Rupees per device per year.
Network Engineer at Ogma Consulting
The revised model is subscription-based and more flexible.
IT Solutions Product Manager at a computer software company with 11-50 employees
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Fortinet FortiSIEM provides automation, analytics, and integration with a user-friendly interface for efficient threat detection and network monitoring.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
It provides extensive logging and record-keeping for internal networks, cloud applications, and services as well as perimeter physical network security.
Network Engineer at Laminar Communications Pty Ltd
I find the real-time monitoring and correlation capabilities effective for security alerts.
Network Engineer at Ogma Consulting
Reliability and scalability have helped me in my work, especially because the license for Fortinet FortiSIEM is excellent from a cost perspective, and we can add more collectors as we expand.
Cybersecurity Team Leader at EMAK For Integrated Solutions
 

Categories and Ranking

Darktrace
Ranking in AI Observability
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th)
Fortinet FortiSIEM
Ranking in AI Observability
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
76
Ranking in other categories
Security Information and Event Management (SIEM) (7th)
 

Mindshare comparison

As of January 2026, in the AI Observability category, the mindshare of Darktrace is 2.3%, down from 9.6% compared to the previous year. The mindshare of Fortinet FortiSIEM is 1.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSIEM1.1%
Darktrace2.3%
Other96.6%
AI Observability
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
SY
Network Engineer at Ogma Consulting
Comprehensive monitoring boosts security, yet incident management features need expansion
Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate software called FortiSOAR. Additionally, the search functionality in FortiAI should be improved to provide more precise results, making it easier for me to understand what actions need to be taken.
report
Use our free recommendation engine to learn which AI Observability solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
Computer Software Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise22
Large Enterprise24
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
My experience with pricing, setup cost, and licensing for Fortinet FortiSIEM is wonderful, as it offers an excellent license compared to other vendors.
What needs improvement with Fortinet FortiSIEM?
Fortinet FortiSIEM is great overall. Performance could be enhanced, but I do not wish to elaborate on needed improvements.
 

Also Known As

No data available
FortiSIEM, AccelOps
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
Find out what your peers are saying about Darktrace vs. Fortinet FortiSIEM and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.