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Dameware Remote Support vs Microsoft Active Directory comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
19th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (26th)
Microsoft Active Directory
Ranking in Active Directory Management
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
43
Ranking in other categories
Single Sign-On (SSO) (7th)
 

Mindshare comparison

As of June 2025, in the Active Directory Management category, the mindshare of Dameware Remote Support is 0.1%, down from 0.5% compared to the previous year. The mindshare of Microsoft Active Directory is 6.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
Roberta Politano - PeerSpot reviewer
Has good authentication features
The solution's group policy is a normal way to deploy configuration and helps deploy to a wider environment. The solution is deployed both on-premises and on the cloud. I would recommend the solution to other users based on their infrastructure. Overall, I rate the solution a nine out of ten.
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859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.
What is your primary use case for Microsoft Active Directory?
I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
No data available
 

Overview

 

Sample Customers

Illinois School District
Information Not Available
Find out what your peers are saying about Dameware Remote Support vs. Microsoft Active Directory and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.