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Dameware Remote Support vs Microsoft Active Directory comparison

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SolarWinds Logo
Dameware Remote Support
Read 3 Dameware Remote Support reviews
60 views|51 comparisons
100% willing to recommend
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Microsoft Active Directory
Read 36 Microsoft Active Directory reviews
175 views|123 comparisons
97% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Active Directory Management
April 2024
Executive Summary

We performed a comparison between Dameware Remote Support and Microsoft Active Directory based on real PeerSpot user reviews.

Find out what your peers are saying about ManageEngine, Netwrix, One Identity and others in Active Directory Management.
To learn more, read our detailed Active Directory Management Report (Updated: April 2024).
Download the complete report
769,662 professionals have used our research since 2012.
Featured Review
Anonymous User
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The Internet Sessions with the Remote Support tool, because it allows the tech to send a link to the user who is off network for support.
Winston Lewis
Essential solution with excellent log-on service
It has proved to be an essential solution for our organization.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The solution is based on a licensing model."
  • "The license is perpetual and the cost is minimal. If you purchase Microsoft Windows then Microsoft Active Directory comes with the package."
  • "The version of Microsoft Active Directory I was using was expensive because it was used for large companies."
  • "Active Directory is built-in into Microsoft Windows 10. I'm not an administrator and would not be involved in purchasing decisions for new versions of the software. I have only used the client portion of it, I do not know if there is a cost to using the solution."
  • "The price of Microsoft Active Directory could improve. We pay annually for the solution."
  • "I'm unsure about the cost of the solution, as I was never involved in that aspect. However, I don't think it would be expensive. It might be average, around four or five out of ten."
  • "Its price is reasonable."
  • "The pricing is not very expensive. I rate the pricing a five out of ten."

    • More Microsoft Active Directory Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Microsoft Active Directory?
    Top Answer:The solution is easy to install and has good reliability.
    Read all 26 answers   →
    What needs improvement with Microsoft Active Directory?
    Top Answer:The solution could be made more safe by using authentication mechanisms. We often have to deal with security issues.
    Read all 24 answers   →
    What is your primary use case for Microsoft Active Directory?
    Top Answer:I use Microsoft Active Directory as the first line in the LDAP directory. You can use the solution to manage computer accounts, user accounts, and other objects. You can also use Microsoft Active… more »
    Read all 25 answers   →
    Ranking
    19th
    out of 20 in Active Directory Management
    Views
    60
    Comparisons
    51
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 20 in Active Directory Management
    Views
    175
    Comparisons
    123
    Reviews
    36
    Average Words per Review
    387
    Rating
    8.7
    Comparisons
    Also Known As
    DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
    Learn More
    SolarWinds
    Microsoft
    Video Not Available
    Overview
    DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.

    Active Directory stores information about objects on the network and makes this information easy for administrators and users to find and use. Active Directory uses a structured data store as the basis for a logical, hierarchical organization of directory information.

    This data store, also known as the directory, contains information about Active Directory objects. These objects typically include shared resources such as servers, volumes, printers, and the network user and computer accounts.

    Security is integrated with Active Directory through logon authentication and access control to objects in the directory. With a single network logon, administrators can manage directory data and organization throughout their network, and authorized network users can access resources anywhere on the network. Policy-based administration eases the management of even the most complex network.

    Sample Customers
    Illinois School District
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Government18%
    Computer Software Company10%
    Financial Services Firm8%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company20%
    Healthcare Company10%
    Financial Services Firm10%
    Retailer10%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Manufacturing Company12%
    Government10%
    Computer Software Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business40%
    Midsize Enterprise11%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    Active Directory Management
    April 2024
    Download Free Report
    Find out what your peers are saying about ManageEngine, Netwrix, One Identity and others in Active Directory Management. Updated: April 2024.
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    769,662 professionals have used our research since 2012.

    Dameware Remote Support is ranked 19th in Active Directory Management while Microsoft Active Directory is ranked 5th in Active Directory Management with 36 reviews. Dameware Remote Support is rated 8.6, while Microsoft Active Directory is rated 8.6. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of Microsoft Active Directory writes "A solution that easily merges with cloud-based ADs and provides superior data security". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and LogMeIn Pro, whereas Microsoft Active Directory is most compared with PingFederate, Fortinet FortiAuthenticator, Microsoft Entra ID, ManageEngine ADManager Plus and Auth0.

    See our list of best Active Directory Management vendors.

    We monitor all Active Directory Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.