CYPHER Learning vs Litmos comparison

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CYPHER Learning

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Executive SummaryUpdated on Apr 20, 2025

Litmos and CYPHER Learning are top contenders in the e-learning domain, offering comprehensive training solutions. Data shows CYPHER Learning excels in user satisfaction due to its superior interface and features, while Litmos stands out for customer support. CYPHER's advanced functionalities provide a strong justification for its higher cost, making it a valuable investment despite Litmos' affordability.

Features: Litmos offers reliability and user-friendliness with a solid content library and extensive integration capabilities. CYPHER Learning stands out for its mobile compatibility, AI-driven analytics, personalized learning experiences, and gamification, making it a more innovative and broad-ranging option for users.

Room for Improvement: Litmos could enhance its feature robustness, offer better AI integration, and improve its content customization options. CYPHER Learning might focus on reducing its complexity, enhancing onboarding processes, and expanding integration with third-party tools for seamless user experiences.

Ease of Deployment and Customer Service: CYPHER Learning supports smooth implementation with detailed resources and responsive customer service, which enhances user satisfaction over time. Litmos offers a more straightforward onboarding process advantageous for organizations with tight schedules.

Pricing and ROI: Litmos provides competitive pricing appealing to budget-conscious businesses. CYPHER Learning, while pricier, delivers substantial ROI through extensive capabilities and customization, justifying the investment with its added value.

To learn more, read our detailed CYPHER Learning vs. Litmos Report (Updated: June 2025).

CYPHER Learning vs. Litmos

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Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CYPHER Learning

Ranking in Learning Management Systems (LMS)

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Litmos

Ranking in Learning Management Systems (LMS)

8th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Virtual Training (6th), eLearning (5th)

Mindshare comparison

As of July 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 4.0%, down from 5.3% compared to the previous year. The mindshare of Litmos is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Learning Management Systems (LMS)

Featured Reviews

Roland Lorenzo M Ruben

Philosophy Professor at De La Salle University - Dasmariñas

Offers flexible learning and saves printing costs; it has been excellent for us

There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.

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Campbell Wormald

Business Owner at TheCWStudios

Easy to administer and use, integrates well, and helps with compliance management

Their reporting side of things could be better. The reporting dashboard or user interface reporting dashboard is not as intuitive as it potentially could be, but the problem with that is that every organization is going to want something slightly different. So, it's hard, but it is an area where it could improve. To do that, they would need to make some humongous improvements around being able to build your own dashboard within the system, which is pretty huge. One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having the SCORM packaging and the ability to move that SCORM packaging in is my number one feature."

"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."

"CYPHER Learning is the main way to communicate with students. In CYPHER Learning, everything is recorded, including messages about tasks. I like that the messages are registered in the system. This way, I can keep track of students' efforts. We have a WhatsApp group and students also have my email, but I ask them to communicate through CYPHER Learning. The university administrators review teachers' data through CYPHER Learning. So, in case of any complaints, everything is registered there."

"It is a platform that has everything. It is very powerful and intuitive. And because it is so user-friendly, it allows anyone without any knowledge of LMS platforms to make a course, publish it, and monitor it."

"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."

"I mainly use the storage folders that allow students to upload their work in an organized way. By providing a large storage capacity, the system allows students to upload videos and images. I can also rate students and give them feedback with comments or stickers."

"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."

"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."

More CYPHER Learning pros

"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."

"It incorporates the majority of the elements."

"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."

"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."

"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."

"Content Author removes the need for a third-party solution for content creation."

"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."

"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."

More Litmos pros

Cons

"The user interface looks dated compared to more modern learning management systems, which are really clean."

"I would like to see an improvement in peer bonding and the possibility for students to share knowledge among themselves regarding the work that they do. That would greatly help in that it wouldn’t be a one-to-many communication format."

"Improvement is needed to the reporting options and system because sometimes it's not very accurate. We feel that there are not enough aspects to report on. We need some more advanced reporting."

"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."

"There is room for improvement in the way competencies for each area are designated. I would like the exact activities to be specified somewhere to clarify for the students what they need to complete each activity."

"I would like to see greater integration with some programs that are not natively integrated. Google is a standard. Everything integrates with it. Integration with Google is a key task."

"I have one team member who is in charge of monitoring and checking students' progress. She is very tech savvy and has really dove into the reporting feature in CYPHER Learning. If I had one complaint, it would be the reporting. It is so robust and detailed that it is hard to obtain some of the specific things that we want. That has been her response to me, and I have found the same thing. If I just want to know how many students have completed a course in a specific organization, then it is a little bit too daunting and difficult to obtain exactly what we use as our key indicators."

"I think it would be helpful if the resources were more structured in a how-to format."

More CYPHER Learning cons

"Lacks a variety of language options."

"The solution lags in defined security parameters with only three predefined roles available."

"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."

"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."

"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."

"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."

"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."

"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."

More Litmos cons

Pricing and Cost Advice

"The price was fair for all the features we received."

"CYPHER Learning's price is slightly higher than other solutions."

"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."

"We actually want to look at other systems or develop our own system because the cost point of MATRIX is so high. It doesn't feel like we get any value for it."

"It's affordable, but they have doubled the pricing at random times. That's a problem. They have to change that for forecasting purposes."

"CYPHER Learning is more cost-efficient for us compared to others."

"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."

"CYPHER Learning is a bit more expensive than our previous solution."

More CYPHER Learning pricing and cost advice

"I do not have any idea about the licensing, but I know that it is quite expensive."

"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."

"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."

"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."

"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."

"The solution is priced per user which can get expensive."

"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."

"It is priced per user license."

More Litmos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Learning Management Systems (LMS) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

18%

Computer Software Company

13%

Comms Service Provider

Government

Computer Software Company

15%

Comms Service Provider

Manufacturing Company

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about NEO LMS?

Creating courses for our resources is one of the best features of CYPHER Learning.

What is your experience regarding pricing and costs for NEO LMS?

I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.

What needs improvement with NEO LMS?

The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...

Is SAP Litmos expensive for eLearning?

I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...

Is it better to use your own courses or SAP Litmos’ native ones?

Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...

How does SAP Litmos make eLearning more effective?

I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...

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Product Reports

CYPHER Learning

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Also Known As

MATRIX LMS, NEO LMS

SAP Litmos, CallidusCloud Litmos

Overview

CYPHER Learning provides an AI-powered platform designed for efficient, personalized learning. It supports an ever-evolving educational and professional landscape with intuitive, comprehensive tools.

CYPHER Learning offers a unified learning experience, simplifying course creation and improving learner engagement through automation, gamification, and adaptive learning. Its intuitive design enhances communication and multimedia integration, making it suitable for trainers, educators, and HR professionals. Advanced analytics and customization options bolster its capabilities, positioning it as a leading choice for competency-based education and training.

What features define CYPHER Learning?

Gamification: Encourages engagement through game-like elements.
Adaptive Learning: Tailors content to individual learner needs.
Competency-Based Learning: Focuses on skill development and mastery.
Automation: Streamlines content delivery and administrative tasks.
Customizable Course Materials: Allows tailored content and pathways.

Why consider CYPHER Learning?

Enhanced Engagement: Keeps learners motivated with captivating experiences.
Improved Productivity: Increases efficiency for trainers and administrators.
Comprehensive Analytics: Provides insights into learner performance and engagement.
Seamless Integration: Integrates with external platforms for a unified experience.

CYPHER Learning finds applications in industries like health, insurance, and retail management, supporting technical training, onboarding, and professional development. Organizations leverage its customizable features for both self-paced and cohort-based learning, enriching their educational initiatives across sectors.

CYPHER LEARNING

Litmos is a cloud-based learning management system (LMS) that offers a comprehensive solution for training and development needs. Its user-friendly interface and robust features enable organizations to deliver engaging and effective learning experiences to their employees, partners, and customers. The platform allows for easy creation and management of courses, assessments, and certifications, with the ability to track learner progress and performance. SA Litmos also provides various content options, including video-based learning, virtual classrooms, and gamification, to enhance learner engagement. Additionally, it offers robust reporting and analytics capabilities, allowing organizations to gain insights into learner behavior and training effectiveness. With its mobile app and responsive design, Litmos ensures learners can access training materials anytime, anywhere, and on any device. Litmos is a comprehensive and flexible LMS that empowers organizations to deliver impactful training and drive continuous learning and development.

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.

YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC

CYPHER Learning vs. Litmos