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CYPHER Learning vs Litmos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
1st
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
8th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
Virtual Training (6th), eLearning (6th)
 

Mindshare comparison

As of May 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 4.5%, down from 5.9% compared to the previous year. The mindshare of Litmos is 2.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
Ashish_Bhatnagar - PeerSpot reviewer
Useful training available, customizable, but security could improve
SAP Litmos need some improvement in the security functions. The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it. Additionally, we want to prevent students from sharing their logins with different users. In the last two to three years, there was not very much improvement in the security function of the SAP Litmos because students are easily able to copy the data from the online cloud to their desktop. They have to roll out some functions for which we can restrict, the copy-paste features in SAP Litmos itself. There must be some function through which we can restrict the number of views on the content. For example, if a student is accessing a post, then there should be some option to restrict the number of views on a post. If I want that student to have access to a specific topic a specific number of times, such as four or five times, then it would be a benefit for the administrators to secure their data. In this case, a student has a lesser possibility to share the login with multiple students if I restrict the number of views on a specific topic. They have to look at the copy and paste functions to secure them from being used in the data configuration. Restricting the number of views on a SCOM content or a video file. The overall integration could be improved, at this time they only support live webinars for Zoom and Go Webinar. Not every company uses these two applications, some companies use Zoho to deliver the training programs online. They should expand their integration with other applications. They can easily share the logins between multiple users. The security function is lacking. They have to work on the security functions of the SAP Litmos as a priority. The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to integrate it with a lot of our third-party service providers like Turnitin, through a plugin, is helpful. There aren't many learning management systems that integrate so well with different APIs and LTIs, especially when a school has various tools in its tech stack."
"It is a platform that has everything. It is very powerful and intuitive. And because it is so user-friendly, it allows anyone without any knowledge of LMS platforms to make a course, publish it, and monitor it."
"The ability to build and customize our own courses is one of the most valuable features. When we launched with CYPHER LEARNING, their team helped us build our courses. They took our paper-based coursework and developed a really engaging digital solution on the platform. The best part, for us, is being able to continue to customize and edit it."
"I also like the discussion board a lot because students can give their opinions there and interact with each other. For me, as an English teacher, it is also important because they practice writing in a real context."
"One of the things that we are really excited about is being able to tie the state or national standards as competencies. Then, when students complete a course, they are awarded certain competencies or standards that we have aligned with the course. This shows schools evidence that students are meeting standards. Right now, we are not tying any of our courses with how schools are testing and assessing students. However, our company goals are to provide access to STEM for all students and help schools engage with communities to develop the STEM talent and workforce, which then impacts a community's economic development."
"With class folders in place, it is possible to follow up on the children. I know when students have seen the material that has been uploaded to the platform and, thus, understand if they are following the classes."
"Initially, I was very excited about the automations. But when we started using the actual courses, I found that the ability to sync content and settings from parent courses to child courses is what I value the most. But both the automations and syncing are at the top of the list."
"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
"Content Author removes the need for a third-party solution for content creation."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"It incorporates the majority of the elements."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
 

Cons

"Perhaps there is room for improvement in the gamification part. I have used it but it has not been very clear to me. It may be my responsibility for not asking about it in the training sessions, but the way you use it is not so clear."
"One example is the email integration. When we send out an email to a customer that says, "Welcome, here's your enrollment and this is what you do," if it bounces back because that email address is not correct, CYPHER Learning won't tell you that your email bounced back."
"Most of our wish list for CYPHER Learning has already been addressed. One that we are still asking them for is to include competencies from different industries, since they have industry partners. These would be the competencies that these industries need so that we can make sure that we are developing our students toward those competencies or skill sets."
"An important addition would be training so that we can exploit the platform much more. The platform is advancing and being updated. It is important to know and understand everything in more detail, and how to work with it."
"CYPHER Learning should definitely offer live video conferencing integration."
"Due to the complexity of our business, we would welcome more options for access rights management."
"I do wish that there could be some formatting option so that I don't have to do some manual work in terms of translating the data into, for example, a PowerPoint presentation."
"They are not the cheapest solution, but they are not the most expensive."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"The solution lags in defined security parameters with only three predefined roles available."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"Lacks a variety of language options."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
 

Pricing and Cost Advice

"It has helped us save from 90% to 100% of our costs. The most valuable thing that we have earned in the last three years is time, e.g., my personal time versus my work time. There is more harmony."
"The price was fair for all the features we received."
"I am happy with it. It is very well priced."
"Overall, the pricing of CYPHER Learning is okay. There are cheaper solutions that offer way fewer features and there are more expensive and more capable solutions, but they might be overkill for many companies that are not big enough. It's about balance. CYPHER Learning is in the middle; not very expensive, not very cheap."
"Their plans are based on enrollment numbers. We're at the silver level with 100 active learners. So, you're really beholden to how many learners you're going to accommodate. There are no extra costs in addition to the standard licensing fees."
"Even though it's priced high, the return on investment is going to be phenomenal. It does what you want it to do."
"It seems moderate and as per industry standards. In my previous organization, we had to hire an outside company, so I know what companies charge to do just a single course. Considering that, the price of CYPHER Learning is in the typical cost range."
"Because our cost went down by 50%, I would say that the pricing is competitive."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"The solution is priced per user which can get expensive."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
12%
Comms Service Provider
9%
Government
8%
Computer Software Company
14%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NEO LMS?
Creating courses for our resources is one of the best features of CYPHER Learning.
What is your experience regarding pricing and costs for NEO LMS?
I did not negotiate the pricing, but from what I gathered, it was a significant purchase for us at West Music. We recognize its value and potential for growth, making it worthwhile.
What needs improvement with NEO LMS?
The primary area for improvement is the reporting between courses and eCommerce, which currently use two separate reporting styles. Information can be accessed within the courses themselves, as wel...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.