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CYPHER Learning vs Litmos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Virtual Training (6th), eLearning (6th)
 

Mindshare comparison

As of August 2025, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 3.9%, down from 5.1% compared to the previous year. The mindshare of Litmos is 2.6%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
Campbell Wormald - PeerSpot reviewer
Easy to administer and use, integrates well, and helps with compliance management
Their reporting side of things could be better. The reporting dashboard or user interface reporting dashboard is not as intuitive as it potentially could be, but the problem with that is that every organization is going to want something slightly different. So, it's hard, but it is an area where it could improve. To do that, they would need to make some humongous improvements around being able to build your own dashboard within the system, which is pretty huge. One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another feature that is great for me... is the learning outcomes feature... In CYPHER Learning, it's called the Mastery feature. The learning outcomes feature allows us to measure whether students have achieved competency, based on the encoded learning outcomes."
"We love the group feature allowing students to have peer-to-peer learning experiences. In our case, it is for students, but this feature could also be useful for a business to provide peer-to-peer learning experiences for employees. The group tool provides an opportunity for students to connect with their peers inside of their own digital space. One of the aspects that we love about the group tool is that it allows students to leave the course but engage in a digital space where they access materials that are personalized to their group."
"For as long as I have been working with MATRIX (for a few years now), they have the social aspect with groups. The thing that they did not have for years, until earlier this year, was a reply-all feature. I had been asking for that for years and they finally added it this year. That has been helpful because now our students are less frustrated."
"This platform not only allows you to transmit the content in an agile and interactive way, but you can also interact with the students and keep them up to date. It is a platform that provides communication with the student, not only academically but also personally."
"On the back end, the most important feature is the built-in reporting, which makes it possible to track all of the user activities: what kind of courses the learners enroll in, how they are progressing, and when they complete a course. We have full insight, and we can analyze the captured data..."
"It has been a complete game-changer for our company to have our learning platform with CYPHER Learning."
"I like that you can choose your home screen widget. We have a centralized calendar that sends a reminder to students about tasks that are due."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"From a learning management system admin perspective, it has a user-friendly interface, but the functionality is deep. So, you can automate people in and out of courses. It lowers the general admin of an LMS admin so that I can focus more on value-adding things for the organization I'm working with."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"This complete product is highly scalable. Licensing is not based on number of total users on the system but rather only on active users. Litmos only charge for the number of users engaged in training. This is what makes this solution ideal for scale."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
"Content Author removes the need for a third-party solution for content creation."
"It incorporates the majority of the elements."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
 

Cons

"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."
"I would also like to see them improve accessibility for younger kids. Perhaps they could enable us to customize folders in a more playful way."
"The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."
"One example is the email integration. When we send out an email to a customer that says, "Welcome, here's your enrollment and this is what you do," if it bounces back because that email address is not correct, CYPHER Learning won't tell you that your email bounced back."
"I would like to have the ability to search by certificate number in order to verify the validity of a certificate."
"One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot of writing, and if that's not saved properly, students may have to redo their work."
"The mobile app has quite a lot of bugs and it has many fewer integration options."
"The user interface looks dated compared to more modern learning management systems, which are really clean. There is so much functionality that it almost becomes too much for the user, so the user interface could be improved."
"One feature that a few of my clients have been requesting is CPD. We should be able to capture CPD points for users within the system to be able to report on those."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"Lacks a variety of language options."
"The rules are not very flexible in terms of administration. They have a predefined system with three standard rules that cannot be customized, modified, added, or removed."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"The solution lags in defined security parameters with only three predefined roles available."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
 

Pricing and Cost Advice

"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."
"The pricing is somewhere in the middle. It's not too expensive and, for what it is, it's very reasonable."
"CYPHER LEARNING is very flexible when it comes to pricing. They hear out their customers and see where they can help them as far as cost is concerned."
"Understanding your active users, compared to total users, in terms of the plan you choose, is something to be aware of."
"When I first started, I wanted the enterprise package. We had to build up our student base to get up to the number of students that we needed to be in that enterprise package. Then, we had a 100% return on investment within the first year of using the program."
"For our for-profit entities, CYPHER Learning is the perfect solution in terms of cost. It is not too expensive and is about the same as what other service providers charge."
"CYPHER Learning's price is slightly higher than other solutions."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"It is priced per user license."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"When we first purchased our subscription, we underestimated how many people we would have within a billing period. We had to adjust that in the first six months. I can't remember the exact numbers, but they charge a per user rate for a certain number, and you get a discount as the number of users goes up. It scales, which is a fairly reasonable way to build a pricing model."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"The solution is priced per user which can get expensive."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
10%
Comms Service Provider
9%
Government
7%
Computer Software Company
16%
Comms Service Provider
9%
Non Profit
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.