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CYPHER Learning vs Litmos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CYPHER Learning
Ranking in Learning Management Systems (LMS)
3rd
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Litmos
Ranking in Learning Management Systems (LMS)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
Virtual Training (6th), eLearning (7th)
 

Mindshare comparison

As of January 2026, in the Learning Management Systems (LMS) category, the mindshare of CYPHER Learning is 1.7%, down from 5.0% compared to the previous year. The mindshare of Litmos is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
CYPHER Learning1.7%
Litmos2.2%
Other96.1%
Learning Management Systems (LMS)
 

Featured Reviews

Roland Lorenzo M Ruben - PeerSpot reviewer
Philosophy Professor at De La Salle University - Dasmariñas
Offers flexible learning and saves printing costs; it has been excellent for us
There is room for improvement in the CYPHER Learning mobile application because my students have given feedback that they are not using the mobile app as it takes time to open. I also use the app. For me, it is easier to use than using the browser, but some of the students do not use it because it takes a very long time to open. Most of our students are using smartphones. Some students do not have laptops, so if the mobile app is more responsive, it would be a great help for us. The peer feedback feature is not user-friendly. Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly. They were disappointed with the peer feedback feature. When students submit their outputs, we want their classmates to give feedback as well, but that is not very easy to use. After I tried it, I also did not find it very friendly to use. They have this assessment type where we can group our students. We create groups, and they can work and collaborate with the group. While grading the submissions of the groups, although we can see that the students are separated by groups, we still have to grade them one by one. We would like a way to grade the group as one. For example, if there are five members in a group, currently, we give each member a grade. It would be easier to be able to give the same grade to all the members of the group. The team assessment feature could be improved to allow grading the group as one.
Ashish_Bhatnagar - PeerSpot reviewer
IT Manager at Accounts NextGen
Useful training available, customizable, but security could improve
SAP Litmos need some improvement in the security functions. The security of the SAP Litmos is not up to the standard of the organizations because if you are hosting your content in SAP Litmos or any other LMS, then one of the major concerns for the company is to secure their training data to prevent the student from copying it. Additionally, we want to prevent students from sharing their logins with different users. In the last two to three years, there was not very much improvement in the security function of the SAP Litmos because students are easily able to copy the data from the online cloud to their desktop. They have to roll out some functions for which we can restrict, the copy-paste features in SAP Litmos itself. There must be some function through which we can restrict the number of views on the content. For example, if a student is accessing a post, then there should be some option to restrict the number of views on a post. If I want that student to have access to a specific topic a specific number of times, such as four or five times, then it would be a benefit for the administrators to secure their data. In this case, a student has a lesser possibility to share the login with multiple students if I restrict the number of views on a specific topic. They have to look at the copy and paste functions to secure them from being used in the data configuration. Restricting the number of views on a SCOM content or a video file. The overall integration could be improved, at this time they only support live webinars for Zoom and Go Webinar. Not every company uses these two applications, some companies use Zoho to deliver the training programs online. They should expand their integration with other applications. They can easily share the logins between multiple users. The security function is lacking. They have to work on the security functions of the SAP Litmos as a priority. The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of the user availability, there is access to the platform 24 hours. So, we don't need to determine a specific time for training. We just give them a link, password, and period for them to complete, e.g., four days, then it is up to them. What is important is they pass the minimum requirements needed to pass the exams and certification process."
"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."
"I have found the gamification to be useful, along with the automation features. The automation is particularly beneficial as it allows us to send certifications and messages automatically when purchases occur or when they get online."
"One of the features that is very good is the automation for setting trigger rules that show or hide specific class sections or assignments."
"The ease of use, the autonomy it provides my students, and the flexibility it offers teachers to create their own ecosystem within CYPHER Learning—all of this aligns with the curriculum in a unique way."
"The competency-based learning systems that we have created are very important. Before, we were using Talent Elements and the reason we shifted to CYPHER Learning was because of this feature. They are the reason for buying this product."
"The structure and organization of the modules are valuable. Previously, we printed our syllabus and modules and gave them to our students. We also had pen-and-paper quizzes. We do not do that anymore. It is all there in the LMS. It is very easy to access it, so accessibility is a very good feature."
"On the back end, the most important feature is the built-in reporting, which makes it possible to track all of the user activities: what kind of courses the learners enroll in, how they are progressing, and when they complete a course. We have full insight, and we can analyze the captured data..."
"It's very easy to design content and create training models within the app, so you don't always have to use a third-party tool to develop your e-learning."
"This is a very scalable solution. We had over 10,000 students in our instance and their billing model makes scaling affordable to do."
"Its pricing is good, and its performance is good when it works."
"Its user interface is quite good. The platform is quite user-friendly. The UI/UX of the platform is very advanced, which helps in getting the users interested in the training."
"Litmos has an excellent user interface. It's well designed and intuitive. It also has a great content engine. I'm one of the admins, so I create content in the system and use that to produce courses. We make our own training content and credit records. They recently added a new feature called the Course Content Creator, and I'm a big fan. I also like that Litmos lets you record online and face-to-face training so you can create what they call Instructor-led Training Events (ILT)."
"There is a couple of good features available, you can customize the dashboard, CSA, and home page. You can customize the solution to your business standards. SAP Litmos offers a library of 2,500 plus courses to premium members. They have a good library of pre-built courses. It's a variety of soft skill courses including management, and marketing. You can offer these courses to your students, which is excellent."
"It incorporates the majority of the elements."
"The plug-and-play format can be deployed immediately which is unlike its competitors that take three to four months."
 

Cons

"One example is the email integration. When we send out an email to a customer that says, "Welcome, here's your enrollment and this is what you do," if it bounces back because that email address is not correct, CYPHER Learning won't tell you that your email bounced back."
"We can see who has accessed the portal, but it is not very intuitive. There is an issue with MATRIX user reporting. It is not that useful a lot of the time because we see conflicting dates in the activity and login. I have tried to work with their engineers, and asked, "Well, what's the real deal here," and there is no clarity around it."
"An important addition would be training so that we can exploit the platform much more. The platform is advancing and being updated. It is important to know and understand everything in more detail, and how to work with it."
"Some of our faculty members were very happy when CYPHER gave the news that there is already a peer feedback feature because we were asking for it, but when they used it, they found it complicated and not user-friendly."
"Perhaps there could be advances in artificial intelligence with more precise and immediate automated reports so that teachers have reports at hand. That would make things easier and would speed up processes."
"When they bring on new partners, like Udemy, we do find that there are quite a few bugs in the system. They brought them on more than a year ago and there are still a few bugs, just pulling things through to CYPHER Learning. Integration bugs are a bit of an issue."
"Most of our wish list for CYPHER Learning has already been addressed. One that we are still asking them for is to include competencies from different industries, since they have industry partners. These would be the competencies that these industries need so that we can make sure that we are developing our students toward those competencies or skill sets."
"One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot of writing, and if that's not saved properly, students may have to redo their work."
"You cannot make a course optional, so if I assign a course to someone, the system assumes that they have to complete it."
"They can really improve in the reporting area. While doing sessions, there are various types of reports, such as the attendance report or assessment report. We can export the Excel dump of the report, but it is not that neat and clean. You have to change it a lot. You can customize the Excel dump as per your requirement, but it is not that user-friendly in terms of the admin part. They can do much better. They have room for improvement in the reporting area."
"The dashboards for this solution could be improved as they are not of the same standard and detail as those seen in Power BI. The graphics for the reporting could also be improved."
"The reporting function of SAP Litmos needs major improvements. The reports are not at par with other solutions on the market. It's not user-friendly or effective reporting which we can retrieve from other places."
"The reporting in Litmos could be improved. It is difficult to pull accurate reporting based on how the solution is set up and parameters are selected."
"The auto-assign feature that auto assigns courses to learners and puts them into a different learning path has had a bug for the last year and a half. My team has spent numerous hours trying to troubleshoot and fix that, but it's still broken. Until they fix that, it's going to be a higher admin burden for people to manage."
"The reporting could be improved. When we first subscribed to Litmos, it had a great reporting engine, but SAP altered it. Some of the changes have reduced the ability to extract reports from it. It's excellent for live data, but it can be tricky when I want to get a report."
"Lacks a variety of language options."
 

Pricing and Cost Advice

"It's a little bit more than I want to pay, but I'm okay with it."
"Because our cost went down by 50%, I would say that the pricing is competitive."
"The pricing is good. It's scalable, meaning you can start off at a cost level that is easy for a startup and then build on it from there."
"We are on a plan where we pay for 1,000 users every month. The pricing structure is pretty straightforward. It just depends on what you need. We are currently going with a monthly model because sometimes there are still months during the year where we will have a lot less students on the system, and we took that into consideration."
"During the negotiation for our five-year contract, CYPHER Learning did an excellent job of being fair and upfront with us. We have to budget for the future and know what the solution will cost us over the next five years. That's fantastic, and the company was very accommodating and worked well with us."
"The main reason we went for it was cost, which was very reasonable."
"NEO's price is good."
"The system is not cheap but it's affordable. The pricing is fair... The cherry on top was that we received all the functionality with the simplest plan, the one with the minimal number of users. It couldn't be any better."
"The solution is priced per user which can get expensive."
"It is priced per user license."
"I don't know what the pricing model is at this point in time. I'm a consultant. The organizations that have purchased Litmos engage me to help them implement it, or Litmos engage me to be their external learning management system administrator. So, I don't see the rates, but based on the general comments that I've heard, it seems cost-effective and competitive with its competitors."
"If I have a domain and I want to link my custom domain to SAP Litmos, and if I want to remove the branding of the SAP Litmos, then they charge a large amount for it. It's not included in your subscription plan which we have purchased from them. In the last two to three years, we have never bought the custom domain. We have never linked our custom domain to SAP Litmos. The barrier for us is the high pricing. It is not a reasonable price."
"The pricing is really good. Its pricing is probably the most competitive I've seen for an LMS. If you need help with doing any type of custom design or customization, such as code design or anything like that with the site, then you have to use their people services, which would be an extra cost."
"There are three different pricing models. One is only to use the platform and to add your own learning material. The second plan includes the learning management system plus 2000 plus pre built courses on different areas including leadership, software skills, HR and IT related training. The third package allows you to integrate the system with tools such Salesforce or other CRMs."
"I do not have any idea about the licensing, but I know that it is quite expensive."
"This solution comes at a high price point. We also paid $4500 for a migration specialist from Litmos to assist in moving our content over. You are billed every month based on the number of users who have logged in and completed training."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Manufacturing Company
9%
Comms Service Provider
8%
University
6%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise9
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for NEO LMS?
The pricing for CYPHER Learning is on par with other solutions. I've been a single user of the system for a while and priced out several other options, and it's probably standard pricing if not may...
What needs improvement with NEO LMS?
One of the areas that I believe CYPHER Learning could improve on is having a saving function as you type in, much as some Google products. That would really help in my classroom because we do a lot...
What advice do you have for others considering NEO LMS?
I absolutely recommend CYPHER Learning to other users. My students really connect with it because it doesn’t resemble anything else available. The ease of use, the autonomy it provides my students,...
Is SAP Litmos expensive for eLearning?
I have used this for eLearning before, and considering how useful it was, the price was fair. Of course, you have to think of what you will need for your own training and how much you want to pay ...
Is it better to use your own courses or SAP Litmos’ native ones?
Obviously this highly depends on what you want to provide to your learners. If you seek to give them very specific eLearning, like if your company wants to educate employees or partners on your new...
How does SAP Litmos make eLearning more effective?
I think SAP Litmos makes eLearning effective because it's specifically created to closely follow the learning process and the progress of students, all the while giving you many tools and helpful ...
 

Also Known As

MATRIX LMS, NEO LMS
SAP Litmos, CallidusCloud Litmos
 

Overview

 

Sample Customers

Millions of users across business, academia, and entrepreneurs - worldwide.
YouTube, Samsung, Coca Cola, Nowegian.com, Xero, Zumba, Sears, Build.com, UFC
Find out what your peers are saying about CYPHER Learning vs. Litmos and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.