Dec 20, 2021
We didn't consider either of these after demo and comparison from reviews of multiple EDR solutions we came up with SentinelOne on top and are now POCg it as an endpoint solution.
VMware Carbon Black Cloud and CylanceOPTICS are leading-endpoint security solutions. Users are happier with the features and support of VMware Carbon Black Cloud, but CylanceOPTICS is favored for its advanced threat detection capabilities, making it worth the price.
Features: VMware Carbon Black Cloud offers robust threat hunting, incident response functionalities, and highly-rated analytics and extended detection capabilities. CylanceOPTICS is praised for its AI-based prevention, autonomous threat detection abilities, and more advanced AI-driven approach.
Room for Improvement: VMware Carbon Black Cloud users suggest performance enhancements, reducing false positives, and more streamlined integration processes. For CylanceOPTICS, the main areas for improvement include reporting capabilities, expanding the range of integrations, and refining user interface aspects.
Ease of Deployment and Customer Service: VMware Carbon Black Cloud users mention straightforward deployment and responsive customer support. CylanceOPTICS gets mixed reviews on deployment complexity but receives praise for its customer service, though response times are slower compared to VMware Carbon Black Cloud.
Pricing and ROI: VMware Carbon Black Cloud is considered more cost-effective with a quicker ROI. CylanceOPTICS, although perceived as more expensive, justifies its price with superior AI-driven features and overall performance. Users find VMware’s pricing more attractive, but Cylance’s advanced capabilities may provide long-term value.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
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